Expeditions · Tour operator records 2026
By Richard J. · written from ValenciaRecord score 64/100Verified 25 September 2026
Cox & Kings scores 64/100 as a company record: the brand belongs to Abercrombie & Kent Travel Group, its booking terms name Abercrombie & Kent Limited as the seller, and it publishes 13 priced small-group tours between USD 3,095 and USD 9,695 per person, but no protection number on its own pages. This record sets out who owns the name today, what the tours cost, the booking terms, the support on the ground, the review evidence and what could not be verified, with every line sourced and dated.
Verified 25 September 2026 · coxandkingstravel.com terms and tour pages · Companies House · AITO · Trustpilot · TravelPulse and Skift
Is this your company? Correct a fact. Cox & Kings can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.
Cox & Kings scores 64 out of 100: full marks for financial protection, strong on published prices, and weakest on support in the destination and on named expertise. Its Power Rankings score of 68 was set on an older rubric that included brand authority; the rankings will be recalculated from these records.
| Criterion | Points | Out of | Why |
|---|---|---|---|
| Planning depth | 14 | 25 | No named specialists; the site claims only "a real, well-informed person" (2 of 8). Managing director named in trade press, no destination experience stated (2 of 4). At least 15 countries across 11 regions (4 of 5). Trading since 1758 (3 of 3). Trip pages would not render to our reader, so the itinerary line is n/r and the criterion is rescaled from 11 of 20. |
| On-the-ground cover | 6 | 20 | "Around the clock" is claimed, but the only number printed keeps office hours (3 of 7). "Offices and trusted partners in over 100 countries", none named (3 of 8). No statement that its own staff travel with clients (0 of 5). |
| Pricing transparency | 17 | 20 | 13 small-group tours priced in US dollars (8 of 8). Currency shown, season and dates not (2 of 4). Full booking terms with a cancellation scale, updated February 2026 (3 of 3). Inclusions sit on trip pages our reader could not open, so that line is n/r; rescaled from 13 of 15. |
| Review evidence | 12 | 20 | Trustpilot 4.3 from 1,212 reviews (8 of 12). No second independent platform (0 of 4). Newest review about 19 September 2026 (4 of 4). |
| Financial protection | 15 | 15 | Nothing printed on the Cox & Kings site, but the seller its terms name, Abercrombie & Kent Limited, is listed by AITO with ATOL 2881 and ABTA V6398 (15 of 15). |
| Total | 64 | 100 | Company record score, 25 September 2026. |
The pattern is a well-documented price list sitting on a thin description of the people and the ground operation. Cox & Kings publishes more priced tours than most tailor-made rivals, and its terms are dated and complete, yet it names no specialist, prints no 24-hour number and leaves its protection to be found on another company's listing.

The record holds 18 facts about Cox & Kings, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press. Every line was read on 25 September 2026 unless its source says otherwise.
| Attribute | Value | Source · grade |
|---|---|---|
| Trading name | Cox & Kings, sold at coxandkingstravel.com (coxandkings.co.uk redirects there) | coxandkingstravel.com · A |
| Company that sells the trip | Abercrombie & Kent Limited, trading as "Cox and Kings", company 01082430, St George's House, Ambrose Street, Cheltenham GL50 3LG | Booking conditions · A; Companies House · B |
| Owner | Abercrombie & Kent Travel Group, since 2019. Abercrombie & Kent Limited is 75% or more owned by Abercrombie & Kent Global Travel Limited (11995307), itself owned by A&K Corp. Limited (11991698) | TravelPulse · B; Companies House PSC register · B |
| Ultimate shareholders | Heritage Group, chaired by Manfredi Lefebvre d'Ovidio, 85%; Geoffrey Kent 15%; agreed February 2019 | GlobeNewswire, 12 February 2019 · B |
| Founded | 25 May 1758, by Richard Cox, as an army agency | About us · A |
| Leadership | Jennifer Charlton, managing director of Cox & Kings; Cristina Levis, chief executive of A&K Travel Group | Travel Weekly · B; TravelPulse · B |
| Marketing lead | Peter Chipchase, chief marketing officer, A&K Travel Group (last confirmed March 2025) | Marketing Week · B |
| Customer office | 80 Strand, London WC2R 0DT | Contact us · A |
| Phone and hours | +1 708 665 6699; Monday to Friday 9:00 to 18:00, Saturday 10:00 to 16:30, UK time | Contact us · A |
| Regions sold | 11: Europe, Indian Subcontinent, Far East, Central Asia, Africa, North Africa and the Middle East, North America, South America, Central America, Polar, Indian Ocean | Destinations · A |
| Formats | Small-group tours capped at 14 to 18 guests, and tailor-made private journeys | Africa tours · A |
| Prices | 13 tours priced between USD 3,095 and USD 9,695 per person; three show "call for price" | Region pages · A |
| Deposit and balance | At least 15% at booking; balance 75 days before departure | Booking conditions, updated February 2026 · A |
| Amendment fee | USD 200 per person | Booking conditions · A |
| Protection printed by Cox & Kings | None: no ATOL, ABTA, ABTOT or trust wording on the homepage, contact page or booking conditions | Booking conditions · A |
| Protection of the selling company | ATOL 2881, ABTA V6398 and AITO 5154, listed for Abercrombie & Kent at the Cheltenham address | AITO member page · B |
| Reviews | Trustpilot 4.3 out of 5 from 1,212 reviews; profile claimed May 2026 | Trustpilot · B |
| Awards claimed | British Travel Awards 2025: Best Small Travel Company for Arts & Culture, and for the Caribbean and Central America; Wanderlust Reader Travel Awards (no year). Not confirmed at the awarding bodies | About us · A |
Abercrombie & Kent Travel Group owns the Cox & Kings brand sold at coxandkingstravel.com, and the company that takes the booking is Abercrombie & Kent Limited (Companies House 01082430) of Cheltenham. The name is older than any company that now uses it, which is why the ownership question comes up so often.
Richard Cox founded the business on 25 May 1758 as an agent to the British Army, according to the company's own history. The modern group's Indian-listed parent collapsed in 2019 and, as Skift reported in November 2024, remains in liquidation. The historic UK subsidiary, Cox & Kings (UK) Limited, was dissolved on 24 April 2023.
Abercrombie & Kent Travel Group bought the brand in 2019, per TravelPulse. Companies House shows Abercrombie & Kent Limited owned by Abercrombie & Kent Global Travel Limited since May 2019, which is in turn owned by A&K Corp. Limited. Above that, Heritage Group, chaired by Manfredi Lefebvre d'Ovidio, and Geoffrey Kent agreed in February 2019 to buy all of Abercrombie & Kent, 85% and 15% respectively.
A second, unrelated business now uses the name in India. In November 2024 Wilson & Hughes, a Singapore-based investor, bought the Cox & Kings name and about 200 sub-brands for the Indian domestic market through the insolvency process. It has no link to the brand sold from London.
| Business | Owner | Market | Status |
|---|---|---|---|
| Cox & Kings (coxandkingstravel.com) | Abercrombie & Kent Travel Group | UK, US and international | Trading; sold by Abercrombie & Kent Limited |
| Cox & Kings (UK) Limited | Former Cox & Kings group | UK | Dissolved 24 April 2023 |
| Cox & Kings Ltd (India) | Former listed parent | India | In liquidation since 2019 |
| Cox & Kings (India brand) | Wilson & Hughes | India domestic | Relaunched November 2024 |
A traveller comparing Cox & Kings with Abercrombie & Kent is comparing two brands of one group. Our Power Rankings currently list them tenth and first as separate companies; that will be corrected when the rankings are recalculated from these records.
Cox & Kings prices its small-group tours between USD 3,095 per person for seven days in Andalucia and USD 9,695 for 11 days in Japan, with no season or departure date shown beside the price. All 13 prices below were read on the region pages on 25 September 2026; the currency is shown as a dollar sign throughout.
| Tour | Region | Days | From, per person |
|---|---|---|---|
| Splendours of Andalucia | Europe | 7 | USD 3,095 |
| Treasures of Colombia | South America | 11 | USD 3,895 |
| Treasures of Southern India | Indian Subcontinent | 13 | USD 3,995 |
| Sri Lanka: The Enchanted Island | Indian Subcontinent | 13 | USD 4,095 |
| Across the Southern Caucasus | Europe | 15 | USD 4,145 |
| The Heart of Ancient Greece | Europe | 12 | USD 4,595 |
| Uzbekistan: Heart of Central Asia | Central Asia | 12 | USD 4,895 |
| Train to Machu Picchu | South America | 15 | USD 5,295 |
| Pakistan: Persians, Mughals and Mystics | Indian Subcontinent | 12 | USD 5,695 |
| Grand Tour of South America | South America | 16 | USD 6,795 |
| Madagascar Wildlife Adventure | Africa | 15 | USD 6,995 |
| Namibia: Untouched Wilderness | Africa | 13 | USD 7,195 |
| Japan's Cultural Treasures | Far East | 11 | USD 9,695 |
Three tours, the Grand Tour of India, Journey Through the Baltic States and China: The Grand Tour, show "call for price" instead of a figure. What each price includes sits on the individual trip pages, which render as JavaScript and could not be read for this record.
Cox & Kings asks for at least 15% at booking and the balance 75 days before departure, and its booking conditions, updated February 2026, contain no ATOL, ABTA or other protection wording.
The protection exists at group level. The same conditions name Abercrombie & Kent Limited as the seller, and AITO lists Abercrombie & Kent at the same Cheltenham address with ATOL 2881 and ABTA V6398. A buyer who wants the ATOL certificate for a flight-inclusive trip should ask for it at booking, because the Cox & Kings pages will not show it.
| When you cancel | Charge |
|---|---|
| 75 days or more before departure | The deposit |
| 60 to 74 days | 30% of the total cost |
| 30 to 59 days | 60% |
| 15 to 29 days | 90% |
| 14 days or fewer | 100% |
One contradiction is worth settling in writing before booking alone. The solo travellers page, read on 24 September 2026, says Cox & Kings "refuses to levy any single supplements" on its solo tours, while the booking conditions say that anyone travelling alone pays supplements. Amendments after booking cost USD 200 per person.
Cox & Kings says a person is available "around the clock", but the only number it prints, +1 708 665 6699, is staffed Monday to Friday 9:00 to 18:00 and Saturday 10:00 to 16:30, UK time.
The homepage adds "offices and trusted partners in over 100 countries" without naming one. The customer office is at 80 Strand, London. Small-group tours carry caps between 14 and 18 guests, which implies a tour leader, but no page says whether the leaders are Cox & Kings staff or local guides.
Cox & Kings holds 4.3 out of 5 on Trustpilot from 1,212 reviews, on a profile the company claimed in May 2026, with the newest review about 19 September 2026.
There is no Feefo profile. An older Trustpilot page for Cox & Kings, The Americas shows 4.2 from 142 reviews and states that the business closed after a 2019 bankruptcy; its last review is dated 31 March 2020. The two British Travel Awards 2025 wins listed on the About page could not be confirmed at the awarding body for this record.
Cox & Kings suits travellers who want a culturally led small-group tour at a published price, with 14 to 18 guests, and who are content to book through a brand of the Abercrombie & Kent group.
It suits less well a traveller who wants to know in advance who will plan the trip, who wants a 24-hour number on the booking page, or who wants the ATOL number in front of them before paying. Private tailor-made trips are offered, but the site documents them far less than the group tours.
Cox & Kings appears on one ranked Uncompromised Travel page, the Power Rankings, as a separate company from its owner.
| Page | Position | Note |
|---|---|---|
| Luxury tour operator Power Rankings 2026 | No. 10, 68/100 (older rubric) | Listed apart from Abercrombie & Kent (No. 1, 90); to be recalculated from records |
| Abercrombie & Kent review | Owner of the brand | Scored 81/100 on the safari operator rubric; does not yet mention Cox & Kings |
| This record | 64/100 | Tour operator record rubric, 25 September 2026 |
The closest alternatives are its sister brand Abercrombie & Kent for private travel, Steppes Travel and Wild Frontiers for small groups, and Audley Travel or Kuoni for tailor-made and package trips.
| Company | Record score | How it differs |
|---|---|---|
| Abercrombie & Kent | Safari review 81 | Same owner; ATOL 2881 and ABTA V6398, as listed by AITO |
| Steppes Travel | 87 | Dated expert-led group departures capped at 15; ATOL 6945 and ABTOT 5488 |
| Audley Travel | 82 | Private tailor-made only; Trustpilot 4.9 from 5,022 |
| Kuoni | 84 | Package holidays with a published 24-hour duty number |
| Wild Frontiers | Safari planner review 74 | Small groups with a stated maximum of 12 |
Seven things a buyer would want could not be found or verified for Cox & Kings. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.
| Missing | Where we looked |
|---|---|
| Named specialists or staff biographies | About us, contact and region pages |
| Day-by-day itineraries, hotel names and inclusions | Trip pages, which render as JavaScript to our reader (tested repeatedly) |
| A 24-hour emergency number | Homepage, contact page, booking conditions |
| Protection wording on the Cox & Kings site itself | Homepage, contact page, booking conditions (February 2026) |
| Whether its own staff lead the group tours | Region pages and tour listings |
| The British Travel Awards 2025 wins, confirmed at the awarding body | About us page claims only |
| Whether coxandkingsusa.com, still live, is part of the same business | The site itself and Trustpilot, which says that business closed in 2019 |
The last two years settled who owns the name: Abercrombie & Kent in London, a new owner for the India-only brand, and a new managing director for international growth.
| When | What happened | Source |
|---|---|---|
| 12 November 2024 | Wilson & Hughes buys the Cox & Kings name for the Indian domestic market through insolvency | Skift |
| 2025 | Two British Travel Awards 2025 wins claimed on the About page | About us |
| 31 March 2025 | Marketing Week profiles A&K Travel Group's brand work under chief marketing officer Peter Chipchase | Marketing Week |
| Date not published | Jennifer Charlton named managing director for a global expansion aimed at the US and Australia | Travel Weekly |
| February 2026 | Booking conditions updated | Booking conditions |
| May 2026 | Trustpilot profile claimed by the company | Trustpilot |
The Cox & Kings brand sold at coxandkingstravel.com is owned by Abercrombie & Kent Travel Group, which bought it in 2019. Its booking conditions name Abercrombie & Kent Limited, company number 01082430, of Cheltenham, as the seller. A separate Cox & Kings business in India was bought by Singapore-based Wilson & Hughes in November 2024 and is not connected to it.
Yes. Cox & Kings trades at coxandkingstravel.com as a brand of Abercrombie & Kent Travel Group, selling small-group and tailor-made trips across 11 regions. The original Indian parent company collapsed in 2019, and the old UK company, Cox & Kings (UK) Limited, was dissolved on 24 April 2023.
They are two brands of one group. Abercrombie & Kent Travel Group owns Cox & Kings, and the Cox & Kings booking conditions name Abercrombie & Kent Limited as the company that sells the holiday.
Published small-group prices run between USD 3,095 per person for seven days in Andalucia and USD 9,695 for 11 days in Japan. Uzbekistan: Heart of Central Asia is USD 4,895 for 12 days. Three tours, including the Grand Tour of India, show "call for price".
The Cox & Kings website and booking conditions print no ATOL or ABTA number. Abercrombie & Kent Limited, the company its terms name as the seller, is listed by AITO with ATOL 2881 and ABTA V6398. Ask for the ATOL certificate at booking.
Cancelling 75 days or more before departure costs the deposit, which is at least 15%. Cancelling 60 to 74 days out costs 30%, 30 to 59 days 60%, 15 to 29 days 90%, and 14 days or fewer 100%, under booking conditions updated in February 2026.
Its solo travellers page, read on 24 September 2026, says Cox & Kings "refuses to levy any single supplements" on its solo tours, while its booking conditions say supplements apply to people travelling alone. Get the price for one person confirmed in writing.
Tour pages show caps between 14 and 18 guests. The Madagascar Wildlife Adventure is limited to 14 guests and the Indian Subcontinent tours to 18.
Trustpilot shows 4.3 out of 5 from 1,212 reviews for coxandkingstravel.com, on a profile the company claimed in May 2026. There is no Feefo profile. An older Trustpilot page for the US business that closed in 2019 shows 4.2 from 142 reviews.
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Richard J. · Uncompromised Travel · written from Valencia · first published 25 September 2026 · facts verified 25 September 2026
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