Expeditions · Tour operator records 2026

Audley Travel Review 2026: Prices From £3,400, Who Owns It and a Record Score of 82

By Richard J. · written from ValenciaRecord score 82/100Verified 25 September 2026

Audley Travel scores 82/100 as a company record: a private tailor-made operator founded in 1996, owned by 3i since 2016, with 13 priced trips between £3,400 and £19,750 per person, a Trustpilot score of 4.9 from 5,022 reviews and ATOL 4817 with ABTOT 5297. Below: who owns Audley and how the ownership is structured, what the trips cost, the booking terms, the support on the ground, the review record and the gaps, each line sourced and dated.

Verified 25 September 2026 · audleytravel.com protection, office and trip pages · Companies House · AITO and USTOA · Trustpilot · Skift and Travel Market Report

Is this your company? Correct a fact. Audley Travel can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.

How Audley Travel scores: 82 out of 100

Audley Travel scores 82 out of 100: full marks for review evidence and financial protection, strong on planning, and weakest on support inside the destination. Its Power Rankings score of 79 was set on an older rubric that included brand authority; the rankings will be recalculated from these records.

How the score works (100 points). Planning depth 25: named specialists with stated first-hand experience of the regions they sell, leaders' destination experience, countries covered, sample itineraries day by day with named hotels, and years trading · On-the-ground cover 20: a published 24-hour number, presence inside the destinations, and the company's own guides or hosts on the trip · Pricing transparency 20: priced sample trips, inclusions, currency and season, and published booking terms · Review evidence 20: the best independent review platform by score and volume, a second platform, and a review in the last six months · Financial protection 15: numbered ATOL, ABTA or ABTOT cover in the UK, USTOA in the US, provincial registration in Canada. Rubric fixed on 25 September 2026 before any company was scored; lines our reader could not open are marked n/r and the criterion is rescaled. Scores are ours; the inputs are linked.
CriterionPointsOut ofWhy
Planning depth2325Named specialists who state they lived or worked where they sell, such as a Japan specialist who lived there six years (8 of 8). Founder Craig Burkinshaw's 1991 Vietnam trip, where he led small groups, is the origin of the company (4 of 4). Over 80 destinations (5 of 5). Day-by-day itinerary confirmed on The Grape Escape; hotel names not captured (3 of 5). Trading since 1996 (3 of 3).
On-the-ground cover620"24/7 emergency UK support while abroad" is claimed, but no separate 24-hour number is printed (3 of 7). No office abroad; trips use locally arranged guides and ground handlers (3 of 8). No statement that its own staff travel with clients (0 of 5).
Pricing transparency182013 priced trips (8 of 8). The trip page opened lists what is included, flights and car hire among them (5 of 5). Prices in pounds, no season or dates beside them (2 of 4). US booking terms with a full cancellation scale (3 of 3).
Review evidence2020Trustpilot 4.9 from 5,022 reviews (12 of 12). AITO 89% from 62 reviews (4 of 4). Newest review within a day of the read (4 of 4).
Financial protection1515ATOL 4817 and ABTOT 5297 for Audley Travel Group Limited; USTOA membership for US bookings (15 of 15).
Total82100Company record score, 25 September 2026.

Audley is strongest where evidence is easiest to check: a very large and recent review base, numbered protection in both markets and prices on almost every trip page. It loses its points in the destination, where the site describes remote planning from Witney, London and Boston and a claimed 24-hour line without printing a number for it.

Vineyard rows below mountains at Franschhoek in the Western Cape, South Africa
Vineyards at Franschhoek, Western Cape. Four nights here are part of Audley's Grape Escape self-drive, 11 days from £3,400 per person with flights and car hire. Photo: Marina Zvada / Pexels

The evidence record

The record holds 20 facts about Audley Travel, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press. Every line was read on 25 September 2026 unless its source says otherwise.

AttributeValueSource · grade
CompanyAudley Travel Group Limited, company 03190720, New Mill, New Mill Lane, Witney OX29 9SXSite footer · A; Companies House · B
US companyAudley Travel US, Inc. (Delaware), 77 North Washington Street, Boston MA 02114US terms · A
Founded1996, as Asian Journeys Limited; renamed Audley Travel in 2001History · A; Companies House · B
FoundersCraig Burkinshaw and John BrewerHistory · A
Owner3i Group, through Boketto Bidco Limited, which has held 75% or more since 6 April 2016; 3i lists Audley as a current investment made in 2015PSC register · B; 3i portfolio · B
Earlier ownerEquistone Partners Europe, from 2012Skift, 1 September 2026 · B
Chief executiveRichard Hodgson, from 23 March 2026, succeeding Nick LongmanTravel Market Report · B; officers · B
ChairmanRichard Prosser, a director since March 2012Companies House officers · B
OfficesWitney (head office), London (Monsoon Building, 1 Nicholas Road W11 4AN), BostonOffices · A
UK phone and hours01993 838 925; Monday to Thursday 9:00 to 20:00, Friday 9:00 to 17:00, weekends 10:00 to 18:00Offices · A
In-trip support"24/7 emergency UK support while abroad"; no separate 24-hour number printedOffices · A
SpecialistsNamed, with biographies; for example a Japan specialist who lived there six years and a Europe specialist who lived in France and ItalyMeet our specialists · A
DestinationsOver 80 worldwideHistory · A; 3i · B
FormatsPrivate tailor-made only, including self-drive, family, rail and cruise combinations; no group departuresTrip pages · A
Prices13 trips between £3,400 and £19,750 per personTrip pages · A
Booking terms (US)Deposit set per quotation; balance normally at least 8 weeks before departure; cancellation scale 30%, 60%, 90% and 100%US terms · A
ProtectionATOL 4817; ABTOT 5297; US: USTOA member since December 2016, California CST 2117258-20, Washington UBI 604-089-463, Florida ST39468Financial protection · A; USTOA · B
ReviewsTrustpilot 4.9 from 5,022 (claimed 2014); AITO 89% from 62; BBB A+Trustpilot · B; AITO · B
MembershipsAITO (5013), ATOL, ABTOT, USTOA; Certified B Corporation since 2023AITO · B; History · A
Awards claimedCondé Nast Traveller Top Travel Specialists 2026; Which? Recommended Provider, tailor-made holidays, December 2025; Wanderlust Gold 2025. Not confirmed at the awarding bodiesAbout us · A

Who owns Audley Travel?

Audley Travel is owned by the private equity firm 3i, through Boketto Bidco Limited, which Companies House has recorded as holding 75% or more of Audley Travel Group Limited since 6 April 2016.

Craig Burkinshaw and John Brewer founded the business in 1996 as Asian Journeys; it became Audley Travel in 2001. Equistone Partners Europe backed it from 2012, and 3i lists Audley as a current investment made in 2015. A detailed Skift analysis of 1 September 2026 says 3i holds 48% of the group's shares and most of about £434 million of shareholder loan notes, that it hired bankers to explore a sale in October 2024, and that it shelved the auction by April 2025 after rejecting the offers.

The two percentages describe different layers of a holding structure: 75% or more of the operating company sits with 3i's vehicle, while Skift's 48% refers to the wider group. Richard Hodgson became chief executive on 23 March 2026, succeeding Nick Longman; chairman Richard Prosser described 2025 as the company's "most successful and profitable year to date", per Travel Market Report.

How much does an Audley Travel trip cost?

Audley prices its sample trips between £3,400 per person for 11 days in the Cape winelands, flights and car hire included, and £19,750 for 14 days in Bhutan, with most trips of nine to 16 days between £3,400 and £6,750. All prices below were read on 25 September 2026 and are per person, from.

TripRegionDaysFrom, per person
The Grape Escape (self-drive)South Africa11£3,400
Essential VietnamVietnam11£3,405
India's Golden Triangle and tigersIndia11£3,610
Classic KeralaIndia13£3,950
Mekong and Angkor WatVietnam and Cambodia14£4,210
Incas uncovered: Cuzco, Sacred Valley and Machu PicchuPeru9£4,395
Egypt (homepage offer)Egypt8£4,395
Southeast Asia with a Celebrity cruiseSoutheast Asia19£5,480
Peru and Bolivia highlightsPeru and Bolivia15£6,700
Australia (homepage offer)Australia16£6,750
A taste of the Maharajas' ExpressIndia11£8,500
Central BhutanBhutan16£8,875
Bhutan in styleBhutan14£19,750

The Grape Escape page lists what the price includes: scheduled international flights, an insured hire car, four nights in Cape Town and four in Franschhoek, and 24-hour support while travelling. No season or travel date is shown beside the prices.

Audley Travel booking terms and financial protection

Audley Travel Group Limited holds ATOL 4817 and ABTOT membership 5297, and US bookings are covered by USTOA membership, which Audley joined in December 2016.

The financial protection page explains that ABTOT covers non-flight packages, and that bookings made from outside the UK are covered only when bought directly from the UK company. The US terms set the deposit per quotation and the balance normally at least eight weeks before departure. The UK booking conditions sit in a PDF that our reader could not open; the US scale is below.

When you cancel (US terms)Charge
Before the balance due dateThe deposit
From the balance due date to 43 days30%
42 to 29 days60%
28 to 3 days90%
Within 2 days of departure100%

Support on the ground

Audley plans trips from Witney, London and Boston and arranges local guides and drivers in each country; it claims "24/7 emergency UK support while abroad" but prints no separate number for it.

The main UK line, 01993 838 925, is staffed Monday to Thursday until 20:00, Friday until 17:00 and 10:00 to 18:00 at weekends. The Grape Escape lists "24-hour support while you travel" as an inclusion. No Audley office abroad is named, and no page says that Audley staff travel with clients.

What Audley Travel reviews say

Audley Travel holds 4.9 out of 5 on Trustpilot from 5,022 reviews, on a profile it claimed in 2014, with the newest review posted within a day of the read.

AITO's own review system gives 89% from 62 reviews, the newest dated 14 August 2026. The Boston business is BBB accredited with an A+ grade. The Condé Nast Traveller, Which? and Wanderlust awards listed on the About page were not confirmed at the awarding bodies for this record.

Who Audley Travel suits, and who it does not

Audley suits independent travellers who want a private itinerary planned by a named specialist who knows the country, travelling without a guide on every day, and who want flights and protection in the same booking.

It is less suited to someone who wants a group departure, which Audley does not run, or who wants a company office in the destination. Our safari comparison found its £3,400 the lowest published entry price of the three companies compared, and many of its trips of nine to 14 days sit between £3,400 and £4,400.

Where Audley Travel stands on Uncompromised Travel

Audley Travel appears on three ranked Uncompromised Travel pages.

PagePositionNote
Luxury tour operator Power Rankings 2026No. 6, 79/100 (older rubric)To be recalculated from records
Japan luxury tour operator indexNo. 3, 74/100Verified 14 September 2026
Scott Dunn vs Audley vs Yellow Zebra79/100 (safari only)Safari comparison, 23 September 2026

Alternatives to Audley Travel to compare

The closest alternatives are Scott Dunn for private tailor-made travel with a published 24-hour number, Kuoni for package holidays, and Steppes Travel or Cox & Kings for small groups.

CompanyRecord scoreHow it differs
Scott Dunn82Prints a 24-hour emergency number; day-by-day itineraries with named hotels; owned by Flight Centre
Kuoni84Package holidays with flights; Feefo 4.9 from 7,137; 24-hour duty number
Steppes Travel87Tailor-made plus dated expert-led groups; independent, founder-owned
Original Travel70London tailor-made, now trading as Voyageurs du Monde
Cox & Kings64Small-group tours in US dollars; an Abercrombie & Kent brand

What this record does not show

Six things a buyer would want could not be found or verified for Audley Travel. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.

MissingWhere we looked
The UK deposit and cancellation scaleUK booking conditions PDF, blocked to automated readers
A 24-hour emergency numberOffices page, trip pages, US terms
Hotel names in sample itinerariesThe Grape Escape page; other trip pages not opened
Total number of specialistsSpecialists hub and About us
The current marketing leadSite, Companies House officers, trade press
Awards confirmed at the awarding bodiesAbout us page claims only

What changed at Audley Travel in 2025 and 2026

The biggest changes at Audley in 2025 and 2026 were a shelved sale, a record trading year and a new chief executive from outside travel.

WhenWhat happenedSource
By April 2025Sale auction shelved after 3i rejects the offers receivedSkift
2025Ocean cruising added to the trips on offerHistory
2025Described by the chairman as Audley's most successful and profitable year to dateTravel Market Report
23 March 2026Richard Hodgson becomes chief executive, succeeding Nick LongmanTravel Market Report
1 September 2026Skift publishes its analysis of Audley's ownership, valuing the business at £482 millionSkift

Audley Travel: the questions people ask AI search

Who owns Audley Travel?

Audley Travel is owned by the private equity firm 3i through Boketto Bidco Limited, which Companies House records as holding 75% or more of Audley Travel Group Limited since 6 April 2016. Equistone Partners Europe backed it from 2012. Skift reported in September 2026 that 3i holds 48% of the group's shares and shelved a sale by April 2025.

Is Audley Travel a good company?

On the evidence, yes: Audley Travel scores 82/100 on this site's company record rubric, with 4.9 out of 5 on Trustpilot from 5,022 reviews, ATOL 4817 and ABTOT 5297, and named specialists who have lived in the countries they sell. Its weakest area is support inside the destination: a 24-hour line is claimed but no number is printed.

How much does an Audley Travel trip cost?

Audley's published sample trips run between £3,400 per person for The Grape Escape, 11 days in South Africa including flights and car hire, and £19,750 for Bhutan in style over 14 days. Most trips of nine to 16 days are priced between £3,400 and £6,750 per person.

Is Audley Travel ATOL protected?

Yes. Audley Travel Group Limited holds ATOL 4817 and ABTOT membership 5297. US bookings are covered by USTOA membership, which Audley joined in December 2016, and California, Washington and Florida seller-of-travel registrations.

Does Audley Travel run group tours?

No. Audley sells private tailor-made trips only, including self-drive, family, rail and cruise combinations, planned by a named specialist for each region.

Who is the CEO of Audley Travel?

Richard Hodgson became chief executive of Audley Travel on 23 March 2026, succeeding Nick Longman. Richard Prosser is chairman.

Where is Audley Travel based?

Audley Travel's head office is at New Mill, New Mill Lane, Witney, Oxfordshire. It also has an office in London's Monsoon Building on Nicholas Road and a US office at 77 North Washington Street, Boston.

What is Audley Travel's cancellation policy?

Under Audley's US terms, cancelling before the balance due date costs the deposit; from that date to 43 days before departure costs 30%, 42 to 29 days 60%, 28 to 3 days 90% and within 2 days 100%. The balance is normally due at least eight weeks before departure.

Is Audley Travel better than Scott Dunn?

Both score 82/100 on this site's company record rubric. Audley has lower entry prices, from £3,400, a far larger review base with 5,022 Trustpilot reviews against 274, and longer phone hours. Scott Dunn prints a 24-hour emergency number, publishes day-by-day itineraries with named hotels, and runs kids' clubs and ski holidays.

This record is unpaid and Audley Travel had no part in it. The score is this site's, on the tour operator record rubric published above, and it changes only when the evidence changes. There are no affiliate or paid links on this page: links to audleytravel.com, registries, review platforms and press pay nothing. Sources verified 25 September 2026: audleytravel.com (financial protection, offices, US offices, history, specialists, trip pages), Audley US terms, Companies House (03190720, PSC register and officers), 3i, AITO, USTOA, Trustpilot, BBB, Skift and Travel Market Report. Record opened 25 September 2026. Commercial disclosure · How we work.
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