Travel Intelligence · EU261 claim company records 2026
Skycop Review 2026: Fees, Fast Payout, Owner and a Record Score of 35
Skycop scores 35 out of 100 as a claim company record: the Vilnius firm charges a flat EUR 264 including VAT on a EUR 600 award, 44%, the highest settled fee of the ten claim companies on this rubric, rises to EUR 300 once legal proceedings start, and publishes no success rate, no payout deadline and no owner. This record covers the company behind the claim: who runs it, what it takes from an award at each stage, what its terms say if a claim fails, its reviews and the gaps. Our EU261 trust index and fees comparison linked below rank the claim companies side by side; this page records one of them in full.
Verified 26 September 2026 · skycop.com home, price list, terms and conditions, about us and contact us pages · the Lithuanian company registry via Okredo · Lithuanian press · Trustpilot
Is this your company? Correct a fact. Skycop can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.
How Skycop scores: 35 out of 100
Skycop scores 35 out of 100: held back by the highest settled fee among the ten claim companies scored here, no published success rate, and a Trustpilot rating of 2.6, while its terms exempt a client from costs on an unsuccessful claim in legal proceedings. That is ninth of the ten claim companies scored on this rubric, twenty-five points short of the pass mark our trust index uses to rank a company. The index already reads 35 in its evidence base on the same six criteria, so this record agrees with it; the four-way comparison and the fees page instead put Skycop at 67 out of 100, because they score value for a typical claim on their own five-part rubric, not this one.
| Criterion | Points | Out of | Why |
|---|---|---|---|
| Fee, settled claim | 0 | 15 | A flat EUR 264 including VAT on a EUR 600 award, 44%; EUR 110 on EUR 250 and EUR 176 on EUR 400 (0 of 15). |
| Fee, court claim | 3 | 15 | An "increased remuneration" of EUR 300 including VAT once it starts legal proceedings, 50%, read as replacing the EUR 264 (3 of 15). |
| Success rate as published | 0 | 15 | No success rate is published; its home page cites "1M+ compensated customers" instead (0 of 5). Nothing says what a rate would measure (0 of 5), and no average time to payout for a standard claim (0 of 5). |
| Passenger protection in the terms | 20 | 25 | Nothing is charged if no compensation is recovered, and clause 2.7 exempts the client from costs if a claim in legal proceedings is not upheld (5 of 5). If the airline pays you directly, its fee is due within 10 days (4.4) (5 of 5). No payout deadline in the terms; the two-working-day payout on its home page is the optional Fast Payout, which pays 25% of the compensation (0 of 5). SEPA transfer, with international bank fees deducted from your share (3.8) (5 of 5). Terms updated 5 September 2025; price list 1 May 2024 (5 of 5). |
| Ownership and transparency | 10 | 15 | UAB Skycop.com, Vilnius, Lithuania (5 of 5). No owner named on its own site; Lithuanian press reported in September 2022 that Tomas Vaišvila, a former head of Vilnius Airport, had bought it (0 of 5). Company code 304423851 (5 of 5). |
| Independent reputation | 2 | 15 | Trustpilot 2.6 from 8,428 reviews (2 of 15). |
| Total | 35 | 100 | Claim company record score, 26 September 2026. |
Skycop publishes flat fees by distance band, a dated price list and terms, a fourteen-day withdrawal window and a ten-day deadline once the airline pays a passenger directly. It does not publish a success rate, an average time to payout for a standard claim, an owner, or whether its legal proceedings fee replaces or adds to the fee already charged.
The evidence record
The record holds 17 facts about Skycop, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press; grade C means a secondary source not confirmed elsewhere. Every line was read on 26 September 2026 unless its source says otherwise.
| Attribute | Value | Source · grade |
|---|---|---|
| Company | UAB Skycop.com | Terms and conditions · A |
| Registered office | Dariaus ir Girėno 21A, Vilnius, Lithuania, per its terms and the Lithuanian company registry (map); its own contact page instead gives Dariaus ir Girėno 34F | Terms · A; Lithuanian company registry · B; Contact us page · A |
| Registration | Legal entity code 304423851, Republic of Lithuania | Terms · A |
| Founded | Incorporated 17 November 2016, per the Lithuanian company registry; its own site says "Defending passengers' rights since 2017" | Lithuanian company registry · B; About us page · A |
| Owner and leaders | No owner or shareholder named on its own pages, only an undisclosed foreign legal entity as sole shareholder on the company registry; Tomas Vaišvila is listed there as director, and Lithuanian press reported in September 2022 that he, a former head of Vilnius Airport, had bought the company | Lithuanian company registry · B; 15min.lt, 15 September 2022 · B |
| Size or volume claims | "1M+ compensated customers", "250+ airlines" and "10+ years trusted", by its own account | Home page · A |
| Fee without court | A flat EUR 110, EUR 176 or EUR 264 including VAT by flight distance band (EUR 264 on a EUR 600 award, 44%); 44% for other amounts | Price list · A |
| Fee in court | An "increased remuneration" of EUR 125, EUR 200 or EUR 300 including VAT once Skycop starts legal proceedings (50% at the top tier); its price list does not say whether this replaces or adds to the settled fee | Price list · A |
| If the claim fails | Nothing charged if compensation is not recovered; a client is exempt from costs if a claim in legal proceedings is not upheld (2.7) | Price list · A; Terms · A |
| How you sign | You assign your monetary claim to Skycop; where an assignment is not valid in the jurisdiction, the agreement is instead treated as a contract for services (section 2) | Terms · A |
| Withdrawal | Within 14 days by email as a consumer (5.2); after work or legal proceedings have begun, withdrawal can carry administration, court, bailiff and representative costs (5.3) | Terms · A |
| If the airline pays you directly | You must pay Skycop's remuneration within 10 days of receiving the compensation (4.4) | Terms · A |
| Payout | No payout deadline in the terms; SEPA bank transfer, with international transfer fees deducted from your share (3.8) | Terms · A |
| Success rate | None published; its home page cites "1M+ compensated customers" instead, and no average time to payout for a standard claim is published | Home page · A |
| Reviews | Trustpilot 2.6 from 8,428 reviews, 37% of them one star; Skycop has replied to 99% of negative reviews | Trustpilot · B |
| Law and complaints | Laws of the Republic of Lithuania; disputes settled in Lithuanian courts (6.4, 6.7) | Terms · A |
| Our other pages | Fifth of five, 67 out of 100, on the four-way comparison and the fees comparison; assessed but not ranked, below the pass mark of 60, on the trust index | Four-way comparison · B; Trust index · B |
Who owns Skycop?
UAB Skycop.com names no owner on its own pages, and the clearest ownership signal is a September 2022 press report that Tomas Vaišvila bought the company.
Its terms and its contact us page name the operating company as UAB Skycop.com, legal entity code 304423851, and its about us page says only that it has been "Defending passengers' rights since 2017", with no leadership named. The Lithuanian company registry, read via Okredo, lists Tomas Vaišvila as director and shows the sole shareholder as one undisclosed foreign legal entity. 15min.lt reported on 15 September 2022 that Vaišvila, a former head of Vilnius Airport, had acquired Skycop; a related Lithuanian holding company, UAB Skycop Team, lists him as director from December 2022 but is not confirmed as that shareholder.
How much does Skycop charge?
Skycop charges a flat EUR 110, EUR 176 or EUR 264 including VAT by flight distance, rising to EUR 125, EUR 200 or EUR 300 once it starts legal proceedings. Worked from its price list, last updated 1 May 2024 and read on 26 September 2026. Its distance bands are not labelled by compensation amount; the EUR 250, EUR 400 and EUR 600 columns below assume the standard match between EU261's distance bands and its award amounts.
| Award | Fee without court | Fee in legal proceedings |
|---|---|---|
| EUR 250 | EUR 110.00, you keep EUR 140.00 | EUR 125.00, you keep EUR 125.00 |
| EUR 400 | EUR 176.00, you keep EUR 224.00 | EUR 200.00, you keep EUR 200.00 |
| EUR 600 | EUR 264.00, you keep EUR 336.00 | EUR 300.00, you keep EUR 300.00 |
Every figure already includes VAT, as Skycop's price list states, without giving a rate. Its price list calls the legal proceedings fee "the increased remuneration" and does not say whether it replaces the settled fee already charged for the same claim or is added on top of it; this record and our trust index read it as replacing it, as the highest figure in a range. Skycop charges nothing up front, and nothing at all if a claim fails. How its fees compare with ten rivals, on the same EUR 600 award, is in the claim company fees comparison; what a claim is worth before any fee is set out in the EU261 compensation calculator.
What Skycop's terms say if a claim fails, you withdraw or the airline pays you
Skycop's terms charge nothing if compensation is not recovered and exempt a client from costs if a court claim is not upheld, but set no general payout deadline.
| Situation | What the terms say | Clause |
|---|---|---|
| The claim fails | Nothing charged if the compensation is not recovered from the airline | Price list |
| A legal proceedings claim is not upheld | The client is exempt from any costs incurred | 2.7 |
| You change your mind | Withdraw within 14 days by email as a consumer | 5.2 |
| Withdrawal after work begins | Skycop may charge administration, court, bailiff and representative costs | 5.3 |
| The airline pays you directly | Pay Skycop's remuneration within 10 days of receiving the compensation | 4.4 |
| Skycop is paid | SEPA bank transfer; international transfer fees are deducted from your share; no deadline in days | 3.8 |
The terms were updated on 5 September 2025 and are governed by the laws of the Republic of Lithuania. Why a claim company's promise on an unsuccessful court case matters more than its headline fee is explained in no win, no fee flight compensation, explained.
How a Skycop claim runs, and how long it takes
Skycop takes a claim by assignment, deducts its flat fee once a settlement is reached, raises its fee if legal proceedings start, and publishes no average time from claim to payout for a standard claim.
Skycop assesses a claim and pursues it under an assignment of the client's monetary claim, or as a contract for services where an assignment is not valid in the jurisdiction (section 2). If a settlement is not reached, Skycop "will initiate Legal Proceedings and will be entitled to the increased remuneration"; if its legal representative judges a claim unlikely to succeed, the claim and assignment revert to the client (2.6). Separately, an eligible client may accept a Fast Payout: 25% of the compensation within about 48 hours, an offer valid for one month and void if the claim is later rejected, parked or expired, giving up the remaining 75% "to cover legal and processing costs". How long claims take across the market, and why court cases take longest, is in how long a flight compensation claim takes.
Does Skycop publish a success rate?
Skycop publishes no success rate; its home page cites "1M+ compensated customers" instead, which counts volume, not outcomes.
"1M+ compensated customers", "250+ airlines" and "10+ years trusted" appear on its home page; none of the three states what share of claims succeeds or how long a claim takes to pay. Among the ten claim companies scored on this rubric, Skycop is one of five that publish no rate at all, along with Compensair, Flight-Delayed.com, AirClaim and EUclaim.
What Skycop reviews say
Skycop holds 2.6 out of 5 on Trustpilot from 8,428 reviews, the second lowest rating among the ten claim companies scored here.
On the skycop.com listing, claimed since April 2017, 37% of reviews give one star, and Skycop has replied to 99% of negative reviews. No second review platform with a rating was found. What review platforms can and cannot tell a buyer is set out in who reviews the reviewers.
Who Skycop suits, and who it does not
Skycop suits a passenger who wants a fixed fee known in advance and is willing to trade three quarters of the award for a payout in about 48 hours through Fast Payout.
It suits less well a passenger who wants the lowest all-in fee: at EUR 264 on a EUR 600 award, Skycop's settled fee is the highest of the ten claim companies scored on this rubric. A passenger should also weigh Skycop's 2.6 Trustpilot rating, the second lowest of the ten. Whether to use a claim company at all, or claim directly, is weighed in claims companies against claiming yourself.
Skycop: the decisions that come next
Whether Skycop takes the claim or not, the size of the award, the time limit, the airline's reply and the next disrupted trip are the passenger's own decisions.
| Decision | What matters | Where we cover it |
|---|---|---|
| What the claim is worth | EU261 pays EUR 250, EUR 400 or EUR 600 by distance, whatever the ticket cost. | EU261 compensation calculator; compensation amounts explained |
| Claiming yourself first | An airline must pay a valid claim made directly, with no fee; Skycop earns its share once the airline refuses. | Claims companies against claiming yourself; how to claim, step by step |
| If the airline says no | A refusal citing extraordinary circumstances can still be challenged. | The airline rejected my claim; extraordinary circumstances explained |
| Time limits | Skycop accepts claims for flights up to three years old; the legal time limit depends on the country where the claim is brought. | Claim deadlines by country |
| A faster, smaller payout | Fast Payout trades 75% of the award for a payment in about 48 hours, only for eligible claims. | No win, no fee flight compensation, explained |
| The next long delay | A lounge makes a delay easier to sit out, and some premium cards add delay cover on top of any compensation. | Credit cards with airport lounge access; best luxury travel credit cards; Amex Platinum vs Chase Sapphire Reserve |
| Premium cabins | Compensation is the same fixed sum in business or first as in economy. | Business and first class compensation; best business class airlines; best first class airlines |
Where Skycop stands on Uncompromised Travel
Skycop appears on four Uncompromised Travel pages with a position or score, and holds a numbered rank on one of them.
| Page | Position | Note |
|---|---|---|
| AirHelp vs ClaimCompass vs Skycop vs Flightright | No. 5 of 5, 67/100 | Scores value for a typical claim (fee 20 of 35, court 14 of 20, clarity 13 of 15, reach 13 of 20, scale 7 of 10) and prints Trustpilot as 2.5 from 8,236; this record scores the published fee and this rubric's six criteria instead, and reads Trustpilot as 2.6 from 8,428 |
| EU261 claim company trust index | Assessed, not ranked (below 60) | Reads 35 in its evidence base on the same rubric; this record agrees |
| Claim company fees compared | 67 | Uses the four-way comparison's own rubric and calls Skycop the priciest settled case, consistent with the highest settled fee of the ten scored on this record's rubric |
| AirHelp review | 67, in its comparison table | Lists Skycop's fixed EUR 264 fee, keeping EUR 336 of a settled EUR 600 award |
Alternatives to Skycop to compare
The closest alternatives are AirClaim for a lower settled fee outside legal proceedings, Compensair for a published payout deadline, Fairplane for court costs inside one cap, and AirHelp for the largest review base.
| Company | Record score | How it differs |
|---|---|---|
| AirClaim | 40 | Romania; 29% plus VAT, 35.09% once VAT is added, lower than Skycop's flat EUR 264 |
| Compensair | 60 | Singapore; 30% out of court and 40% in all, with a stated 30 business day payout |
| Fairplane | 65 | Vienna; up to 35% with court enforcement inside the same cap; German language only |
| AirHelp | No record; 59 on our trust index | 35% including VAT and 50% in court; owns the former ClaimCompass; an affiliate partner of this site elsewhere |
What this record does not show
Five things a passenger would want could not be found or verified for Skycop. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.
| Missing | Where we looked |
|---|---|
| Whether the "increased remuneration" once legal proceedings start replaces or adds to the settled fee for the same claim | Its price list |
| An owner or shareholder named on its own pages; the sole shareholder shown on the Lithuanian company registry is an undisclosed foreign legal entity | Its terms, about us and contact us pages; the Lithuanian company registry |
| A success rate, or an average time to payout, for a standard claim outside Fast Payout | Its home page, terms and Fast Payout page |
| Which building number is Skycop's own registered office, given as both 21A and 34F on its own pages | Its terms and contact us page |
| Independent confirmation of who founded Skycop | Wikipedia names one person but carries its own paid editing notice, and no other source was found |
What changed at Skycop, 2022 to 2026
Skycop changed hands in 2022, according to Lithuanian press, and has since updated its price list and its terms.
| When | What happened | Source |
|---|---|---|
| 15 September 2022 | Lithuanian press reports Tomas Vaišvila, a former head of Vilnius Airport, acquired Skycop | 15min.lt |
| 1 May 2024 | Current price list takes effect | Skycop price list |
| 5 September 2025 | Current terms and conditions take effect | Skycop terms |
Skycop: the questions people ask AI search
Is Skycop legit?
UAB Skycop.com is a registered Lithuanian company, legal entity code 304423851, based in Vilnius. It holds 2.6 out of 5 on Trustpilot from 8,428 reviews and scores 35 out of 100 on this record.
How much does Skycop charge?
Skycop charges a flat fee including VAT by flight distance: EUR 110, EUR 176 or EUR 264. On a EUR 600 award that is EUR 264, 44% of the award, the highest settled fee among the ten claim companies scored here.
What does Skycop charge if my claim goes to court?
An "increased remuneration" of EUR 125, EUR 200 or EUR 300 including VAT once Skycop starts legal proceedings. At the top tier that is EUR 300, 50% of a EUR 600 award; its price list does not say whether this replaces or adds to the settled fee.
What happens if my Skycop claim fails?
You pay nothing if the compensation is not recovered from the airline. If legal proceedings are started and the claim is not upheld, you are exempt from any costs incurred, under clause 2.7.
Can I cancel a Skycop claim?
Yes, within 14 days of the agreement by email, as a consumer, under clause 5.2. After work has begun or legal proceedings have started, withdrawing can carry administration, court, bailiff and representative costs, under clause 5.3.
What if the airline pays me directly after I use Skycop?
You must pay Skycop its remuneration within 10 days of receiving the compensation from the airline, under clause 4.4.
How long does Skycop take to pay?
Skycop publishes no payout deadline and no average time to payout for a standard claim. Its optional Fast Payout pays 25% of eligible compensation in about 48 hours, giving up the remaining 75%.
Who owns Skycop?
Skycop's own pages name no owner. Lithuanian press reported in September 2022 that Tomas Vaišvila, a former head of Vilnius Airport, had bought the company; the Lithuanian company registry lists him as director.
Skycop or AirHelp: which costs less?
On a EUR 600 award settled without court, Skycop keeps EUR 264, more than AirHelp's EUR 210 at 35% including VAT. In legal proceedings, Skycop's EUR 300 equals AirHelp's EUR 300.
Read next
- EU261 claim company trust index: all eleven claim companies on one rubric
- AirClaim record: another low scoring claim company
- AirHelp review: the larger, better reviewed alternative
- Claims companies against claiming yourself: when a claim company is worth its fee