Expeditions · Tour operator records 2026
By Richard J. · written from ValenciaRecord score 44/100Verified 25 September 2026
Pelorus scores 44/100 as a company record: the London company two former British Army captains founded in 2017 prices its private adventures from £20,000 per person and is run by people with real expedition records, but publishes no booking terms, no financial protection and has no independent reviews. Below: who owns it, what its trips cost, what its terms leave out, who plans the trips, the support on the ground, its yachts and aviation, and what the record could not find.
Verified 25 September 2026 · pelorustravel.com experience, team, FAQ, process and terms pages · Companies House · Travel Weekly, Robb Report and Trustpilot
Is this your company? Correct a fact. Pelorus can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.
Pelorus scores 44 out of 100: strong on planning and published prices, and held back by no booking terms, no financial protection and no independent reviews. It is not on the Power Rankings, which were set on an older rubric; the rankings will be recalculated from these records.
| Criterion | Points | Out of | Why |
|---|---|---|---|
| Planning depth | 19 | 25 | Named team members with guiding and expedition experience, such as Jimmy Carroll, who led expeditions to Antarctica (8 of 8). Both founders state first-hand experience (4 of 4). About 65 countries and regions with experience pages (5 of 5). Experience pages name a lead camp or hotel but do not run day by day (1 of 5). Trading since 2017 (1 of 3). |
| On-the-ground cover | 10 | 20 | 24/7 support claimed without a number (3 of 7). Staff in Cape Town among its team locations, none named elsewhere in the destinations (5 of 8). Host and guide profiles promised, without saying whose staff they are (2 of 5). |
| Pricing transparency | 15 | 20 | Eight experiences priced per person (6 of 8). Inclusions listed with each price (5 of 5). Pounds, with the months to go (4 of 4). No booking terms published (0 of 3). |
| Review evidence | 0 | 20 | No independent reviews found (0 of 20). |
| Financial protection | 0 | 15 | No ATOL, ABTA, ABTOT or other protection stated (0 of 15). |
| Total | 44 | 100 | Company record score, 25 September 2026. |
Pelorus has what few companies in these records can show, founders who have led expeditions themselves, and lacks what most publish as a matter of course: booking terms and a protection number. At £20,000 and more per person, a buyer needs both in writing before paying.

The record holds 18 facts about Pelorus, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press; grade C means a secondary source not confirmed elsewhere. Every line was read on 25 September 2026 unless its source says otherwise.
| Attribute | Value | Source · grade |
|---|---|---|
| Company | PelorusX Ltd, company 10921430, trading as Pelorus; incorporated 17 August 2017; Companies House lists "tour operator activities" | Home page footer · A; Companies House · B |
| Head office | 126 New Kings Road, London SW6 4LZ (map), also its registered office | Contact · A; Companies House · B |
| Founded | 2017, by Geordie Mackay-Lewis and Jimmy Carroll, former British Army captains who met on reconnaissance in Afghanistan in 2009 | Robb Report · B; Companies House officers · B |
| Owner | Geordie Mackay-Lewis, the only person with significant control: more than 50% of the shares and 75% or more of the votes; Jimmy Carroll's entry ended in October 2022 | PSC register · B |
| Leadership | Geordie Mackay-Lewis, co-founder and chief executive; Jimmy Carroll, co-founder and president US, based in Austin; Lindsey Walter, chief operating officer | Team pages · A; Travel Weekly · B |
| Marketing lead | Hannah Cornforth, director of marketing for the Pelorus group, including travel, yachting and the foundation | Team page · A |
| Team | 35 people named on the site; Travel Weekly counted 45 across London, Austin, New York, Florida, Colorado, California, Cape Town and Monaco | Travel Weekly · B |
| Phones and hours | UK +44 203 848 5424; US +1 800 659 0217; no hours stated | Contact · A |
| 24-hour line | None printed; "our team are fully on hand to offer 24/7 support" | Process · A |
| Specialists | Founders with guiding and expedition records, such as Jimmy Carroll, who led expeditions to Antarctica and guided heli-skiing in New Zealand | Jimmy Carroll · A |
| Destinations | About 200 experience pages across some 65 countries and regions | Experiences sitemap · A |
| Formats | Land (private trips), Sea (Pelorus Yachting, charter and brokerage) and Air (Pelorus Aviation, a charter broker), plus a foundation | About · A |
| Sample prices | Eight experiences from £20,000 to £82,000 per person; the FAQ says trips "typically start from £40,000 per person" for two people and seven nights | Experience pages · A; FAQ · A |
| Booking terms | None published; the only terms page covers use of the website, revised 14 January 2026 | Website terms · A |
| Protection | No ATOL, ABTA, ABTOT or AITO number; IATA accredited agent 91203162 | Home page · A |
| Memberships | AECO member, IAATO associate and certified B Corporation | Home page · A |
| Reviews | None found; the Trustpilot profile for pelorusx.com is unclaimed and has no reviews | Trustpilot · B |
| Awards claimed | Travel + Leisure A-List 2026; Condé Nast Traveller Readers' Choice Awards 2025 | Press · A |
Pelorus is controlled by its co-founder and chief executive, Geordie Mackay-Lewis, the only person with significant control of PelorusX Ltd, with more than half the shares and at least 75% of the votes.
Co-founder Jimmy Carroll was registered with 75% or more of the shares from 2019 until that entry ended on 20 October 2022; he remains a director, and his current holding, if any, is not on the register. A third director, Jasper Smith, joined in February 2020. The filing history shows new shares issued in July and August 2026, new articles adopted on 13 August 2026 and group accounts filed for 2025.
Pelorus prices its sample experiences from £20,000 per person, for four nights of supercar driving in the Swiss Alps or seven in Greenland, to £82,000 for eight nights at a camp in Antarctica, and its FAQ says trips typically start from £40,000 per person. Prices were read on 25 September 2026; they are "from" prices per person and exclude international flights.
| Experience | Where | Length | When to go | From, per person |
|---|---|---|---|---|
| Grand Touring: Supercars and the Swiss Alps | Switzerland | 4 nights | Year-round | £20,000 |
| Greenland's Enthralling Wilderness and Inuit Traditions | Greenland | 7 nights | October to March | £20,000 |
| Baja Shark Diving | Mexico | 7 nights | October to April | £20,500 |
| Costa Rica Luxury Adventure Honeymoon | Costa Rica | 10 days | December to April | £20,500 |
| Hidden Himalayas and Wild Tigers | Nepal | 10 nights | October to December | £21,400 |
| Snow Leopards in the Himalayas | India, Ladakh | 7 nights | December to March | £22,400 |
| Sea and Safari Honeymoon | Botswana, Zambia, Mozambique | 10 nights | April to September | £26,500 |
| Antarctica: Pioneering Luxury Adventure | Antarctica | 8 nights | November to January | £82,000 |
None of the pages runs day by day; each names a lead camp or hotel, such as Xigera Safari Lodge in Botswana or Ilimanaq Lodge in Greenland, and lists what is included. The FAQ's £40,000 figure is twice the lowest price on the experience pages. For the polar and adventure end, see Antarctica luxury camps and the best heliski operators.
Pelorus publishes no booking conditions and no financial protection: its site has no deposit, balance or cancellation terms and no ATOL, ABTA or ABTOT number, although Companies House lists its business as tour operator activities.
The only terms page is the website terms of use, revised on 14 January 2026, which cover use of the site, not a booking; the sitemap lists no other legal page. The credentials printed in the footer are an IATA agent number, 91203162, for ticketing flights, AECO and IAATO membership for polar travel, and B Corp certification; none of them protects a traveller's payment if a company fails. How UK protection works is set out in US vs UK safari operators.
Pelorus is run by two former British Army captains, and its team pages list first-hand experience few travel companies can claim: expeditions in Antarctica, heli-ski guiding in New Zealand and diving in Papua New Guinea.
Jimmy Carroll's profile lists Antarctic expeditions, heli-ski guiding, diving in Papua New Guinea and the Solomon Islands, a crossing of the Darién Gap and an Atlantic row in 2020; Geordie Mackay-Lewis's profile lists Socotra, Antarctica, Costa Rica, Mexico and Norway, two Afghanistan deployments and a winter mountain leader qualification. Lindsey Walter, chief operating officer, was raised in South Africa. Travel Weekly reported that 65% of clients arrive through travel advisors.
Pelorus says its team offers "24/7 support" while clients travel, but prints no 24-hour number; its UK and US lines are published without hours.
Before departure clients receive a pack with "profiles of your host and guides"; whether those guides are Pelorus staff is not stated. Travel Weekly places part of its team in Cape Town.
Pelorus has no independent reviews to read: the Trustpilot profile under its pelorusx.com domain is unclaimed and has none, and no other review profile was found.
Its press page lists magazine features and awards instead, none of them checked at the awarding body. Who reviews the reviewers explains how this site weighs reviews against press.
Beyond land trips, Pelorus charters and sells yachts through Pelorus Yachting and brokers private flights through Pelorus Aviation, which Travel Weekly reports became a licensed aviation broker in 2025.
Travel Weekly reported in February 2026 that Pelorus manages eight yachts, including the refitted Galápagos Explorer, and has secured the charter bookings for Captain Arctic, a new yacht described as close to zero emissions. For the wider market, see expedition yacht charter specialists, the yacht charter cost index and how to verify a private jet operator.
Pelorus suits travellers with budgets from £20,000 per person who want a hard-to-arrange private adventure, planned by people with expedition backgrounds.
It suits less well anyone who wants written booking terms, financial protection or independent reviews before paying. For ideas at that end of the market, see expedition destinations beyond Antarctica, the diving liveaboard index and the luxury driving tour operators.
With no booking terms or protection published, the questions for Pelorus come before the deposit: whose terms apply, what is refundable and how the money is protected.
| Decision | What matters for a Pelorus trip | Where we cover it |
|---|---|---|
| The terms | Ask for the booking conditions in writing: deposit, balance date, cancellation charges and which company the contract is with. | How to verify a safari operator |
| Paying the deposit | The card used decides the purchase cover; UK Section 75 covers single purchases priced £100 to £30,000. | Best luxury travel credit cards; UK and Europe travel cards |
| Flights to the start | International flights are extra; the cabin is the traveller's choice. | Best business class airlines; best first class airlines |
| Airport time | Long connections are where lounge access matters. | Credit cards with airport lounge access |
| A delayed flight | A long delay on a flight from a UK or EU airport carries fixed compensation of up to £520 or €600. | AirHelp vs ClaimCompass vs Skycop vs Flightright |
| Travelling alone | Prices are per person for two travelling together; ask for the solo price. | Best solo travel destinations |
| Nights either side | Gateway nights are often in chain hotels where status adds breakfast and upgrades. | Hilton Diamond vs Marriott Titanium vs Hyatt Globalist |
Pelorus does not appear on any other Uncompromised Travel page yet.
| Page | Position | Note |
|---|---|---|
| Luxury tour operator Power Rankings 2026 | Not listed | To be recalculated from records |
| Best luxury travel companies 2026 | Not listed | Four kinds of luxury company profiled |
The closest alternatives are Black Tomato for concept-led private adventures, Red Savannah and Original Travel for priced private trips with UK protection, Steppes Travel for expert-led expeditions and Brown+Hudson for a retainer-based service.
| Company | Record score | How it differs |
|---|---|---|
| Black Tomato | 62 | Founder-owned London company; ATOL through a Hays company; one price published |
| Steppes Travel | 87 | Expert-led groups and tailor-made; ATOL 6945 and ABTOT 5488 |
| Original Travel | 70 | Nine priced itineraries; ATOL 5922 and ABTA Y5632 |
| Red Savannah | 65 | Prices every itinerary by season; ATOL and ABTOT; no independent reviews |
| Brown+Hudson | 32 | Annual retainers from £9,700 plus VAT; ATOL 11606 |
Six things a buyer would want could not be found or verified for Pelorus. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.
| Missing | Where we looked |
|---|---|
| Booking conditions: deposit, balance and cancellation | Sitemap, website terms, FAQ and process pages |
| ATOL, ABTA, ABTOT or any insolvency protection | Footer, terms, FAQ and about pages |
| Any independent review | Trustpilot and review platforms |
| A 24-hour number | Contact and process pages |
| Day-by-day itineraries | Experience pages |
| Current shareholdings beyond the founder | PSC register and filing history |
Pelorus moved a co-founder to Austin to build its US business, added yachts and aviation, and issued new shares in 2026.
| When | What happened | Source |
|---|---|---|
| 20 October 2022 | Jimmy Carroll's entry as a person with significant control ends | Companies House |
| 2025 | Pelorus Aviation becomes a licensed aviation broker, as reported | Travel Weekly |
| 5 February 2026 | Travel Weekly reports 45 staff, a US base in Austin and eight yachts under management | Travel Weekly |
| July and August 2026 | New shares issued twice; new articles adopted on 13 August; group accounts to 31 December 2025 filed | Filing history |
Co-founder and chief executive Geordie Mackay-Lewis is the only person with significant control of PelorusX Ltd, with more than half the shares and at least 75% of the votes. Co-founder Jimmy Carroll remains a director.
Pelorus scores 44/100 on this site's company record rubric. Its founders have real expedition experience and it prices its sample trips, but it publishes no booking terms and no financial protection, and has no independent reviews.
Sample experiences cost from £20,000 per person for four nights in the Swiss Alps or seven in Greenland to £82,000 for eight nights in Antarctica, excluding international flights. Its FAQ says trips typically start from £40,000 per person.
No ATOL, ABTA or ABTOT number appears anywhere on its site. The footer shows an IATA accredited agent number, 91203162, which is for ticketing and does not protect a traveller's money.
Geordie Mackay-Lewis and Jimmy Carroll, former British Army captains who met on reconnaissance in Afghanistan in 2009, founded Pelorus in 2017.
No number is printed. Pelorus says its team offers 24/7 support while clients travel; its published UK and US lines have no hours.
There are none to read: the Trustpilot profile under pelorusx.com is unclaimed and has no reviews, and no other review profile was found.
Yes. Pelorus Yachting charters and sells yachts, and Pelorus Aviation brokers private flights. Travel Weekly reported in February 2026 that it manages eight yachts.
Pelorus is based at 126 New Kings Road, London SW6 4LZ, with its US president in Austin, Texas.
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Richard J. · Uncompromised Travel · written from Valencia · first published 25 September 2026 · facts verified 25 September 2026
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