Red Savannah Review 2026: Prices for 34 Itineraries, Who Owns It and a Record Score of 70
By Richard Jasinski·Updated 15 October 2026
Red Savannah scores 70/100 as a company record: the Cheltenham tailor-made company George Morgan-Grenville founded in 2011 prices its sample itineraries by season, 34 of them read for this record, holds ATOL 10454 and ABTOT 5566, and has one independent review platform, Google, at 4.9 from 82 reviews. This record covers the whole company, Africa and the other nine regions it sells, plus villas, yachts and ski, with ownership, prices, terms, support, reviews and the gaps, each line sourced and dated.
Verified 25 September 2026 · redsavannah.com people, protection, terms and itinerary pages · Companies House · The London Gazette · Trustpilot · AITO
Is this your company? Correct a fact. Red Savannah can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.
How Red Savannah scores: 70 out of 100
Red Savannah scores 70 out of 100: full marks for pricing and protection and near full marks for planning, with 5 of 20 for review evidence. It is not on our Power Rankings; the rankings will be recalculated from these records.
| Criterion | Points | Out of | Why |
|---|---|---|---|
| Planning depth | 24 | 25 | Ten named planners, several with lived experience, such as a chief operating officer who lived six years between Peru and Chile and guided in Patagonia (8 of 8); the same officer carries the leadership line (4 of 4). About 94 countries (5 of 5). Day-by-day itineraries with named hotels, such as Classic Vietnam (5 of 5). Founded 2011 (2 of 3). |
| On-the-ground cover | 6 | 20 | "Our 24/7 support team are always available to help in an emergency" with no number printed (3 of 7). Guide services arranged locally, stated in itinerary inclusions (3 of 8). No statement that its own staff travel with clients (0 of 5). |
| Pricing transparency | 20 | 20 | 34 priced itineraries (8 of 8). Inclusions listed (5 of 5). US dollars with low, mid and high season, or months, stated (4 of 4). Full terms with a cancellation scale (3 of 3). |
| Review evidence | 5 | 20 | Google shows 4.9 from 82 reviews (read 12 October 2026), the 25-to-99 band, the date of the newest not recorded; no second platform: the Trustpilot profile is unclaimed with no reviews and no Feefo or Travelstride profile was found. Its self-reported Net Promoter Score does not count (5 of 20). |
| Financial protection | 15 | 15 | ATOL 10454 and ABTOT 5566 on its financial protection page (15 of 15). |
| Total | 70 | 100 | Company record score, 25 September 2026. |
Red Savannah publishes almost everything a buyer needs except what its clients think. On prices, planners and protection it matches or beats the best-known names; the 15 points it loses on reviews are the largest gap in its record, and they are the easiest to recover.
The evidence record
The record holds 18 facts about Red Savannah, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press; grade C means a secondary source not confirmed elsewhere. Every line was read on 25 September 2026 unless its source says otherwise.
| Attribute | Value | Source · grade |
|---|---|---|
| Company | Red Savannah Ltd, company 07430273, incorporated 4 November 2010 | Companies House · B |
| Registered office | Eagle Tower, Montpellier Drive, Cheltenham GL50 1TA, since 31 October 2025 (previously Reading) | Contact us · A; filing history · B |
| Founder | George Morgan-Grenville, founder and chief executive, a director since February 2011 | Our people · A |
| Owners | Not named on the site. The founder held 25% to 50% until 2 October 2025; since 13 October 2025 the company has stated that no one holds a registrable stake | PSC register · B |
| Board | Includes Viscount Garmoyle and Sir William Russell (since 2011), Ian Mackinnon (chief operating officer), Nicholas Westwood (managing director, villas) and Samantha Gordon (regional director, Africa, since December 2025) | Companies House officers · B |
| Marketing lead | Sarah-Leigh Shenton, director of marketing | Our people · A |
| Phones and hours | UK +44 (0)1242 787 800; US +1 855 468 5555; Monday to Friday 09:00 to 17:30 GMT | Contact us · A |
| In-trip support | "Our 24/7 support team are always available to help in an emergency" no 24-hour number printed | Why book with us · A |
| Planners | Ten named, all UK based, several with lived or working experience of the regions they sell | Our people · A |
| Countries | About 94: 14 in Africa and about 80 across Asia, Europe, Latin America, the Caribbean, North America, the Middle East, the Indian Ocean, Australasia and the polar regions | Site navigation · A |
| Other products | Luxury villas, including the Reserve Estates collection; yachts and gulets in Turkey, Croatia, Greece, Italy and Indonesia; VIP Ski in the Alps | Homepage · A |
| Prices | 22 Africa itineraries between USD 4,007 and USD 25,792 per person by season; 12 more elsewhere between USD 2,728 and USD 39,798 | Africa · A; Asia · A |
| Deposit and balance | 25% for packages, minimum GBP 250 or USD 400 per person; 30% for accommodation only; 25% to 50% for charters; balance 60 days before departure | Terms · A |
| Amendments | GBP 50 or USD 75 per element before travel; GBP 100 or USD 150 once travelling | Terms · A |
| Protection | ATOL 10454; ABTOT 5566; no ABTA membership | Financial protection · A |
| AITO | Not a member | AITO member list · B |
| Reviews | Google 4.9 from 82 (12 Oct 2026); Trustpilot profile unclaimed, no reviews; no Feefo or Travelstride profile found; self-reported NPS of 92 excluded | Trustpilot · B; testimonials page · A |
| Award confirmed | King's Award for Enterprise 2025, International Trade, listed in the London Gazette on 6 May 2025 | The London Gazette, issue 64723 · B |
Who owns Red Savannah?
Red Savannah Ltd no longer has anyone registered as holding more than 25%: its founder, George Morgan-Grenville, ceased to be a person with significant control on 2 October 2025, and the company has filed since then that no registrable person exists.
Morgan-Grenville remains founder, chief executive and a director. On the day he ceased as a controller, Caroline Morgan-Grenville was appointed company secretary, and the registered office moved from Reading to Cheltenham at the end of that month. The only capital changes around then are two small share allotments, in November 2024 and March 2026; between those two filings the share capital rose by less than £17. No statement or press coverage explains the change; the filings are consistent with shares being spread so that no single holder is above 25%, rather than with a sale.
The company's standing was recognised in 2025, when The London Gazette listed Red Savannah Ltd among the King's Awards for Enterprise winners for international trade.
Who plans a Red Savannah trip
Red Savannah names ten planners and leaders, all based in the UK, and several state first-hand experience of the regions they sell.
Ian Mackinnon, chief operating officer and a director since 2023, "spent six years living between Peru and Chile" and worked two years as a hiking and horse-riding guide in southern Patagonia. Sam Goold, who plans Japan and Southeast Asia, lived seven years in New Zealand and once stayed with a family on a floating house in the Mekong Delta. Clare Watkins, regional manager for Europe, lived in Bordeaux and then Rome. Samantha Gordon, regional director for Africa, describes 22 years of exploring the continent. None is described as based abroad.
How much does a Red Savannah trip cost?
Red Savannah prices its 22 Africa itineraries between USD 4,007 and USD 25,792 per person by season, and its itineraries elsewhere between USD 2,728 for a long weekend in Oman and USD 39,798 for Wild Alaska. Prices below were read on 25 September 2026, per person, from, two sharing.
| Itinerary | Region | From, per person |
|---|---|---|
| A Long Weekend in Oman | Middle East | USD 2,728 |
| Africa, 22 itineraries | Africa | USD 4,007 to USD 25,792 |
| Classic Colombia | Latin America | USD 7,764 |
| Essential Chile | Latin America | USD 7,908 |
| Dubai and Maldives: Desert Meets the Ocean | Middle East and Indian Ocean | USD 8,743 |
| Royal Heritage and Castles of Scotland | Europe | USD 9,976 |
| Classic Vietnam, 15 days | Asia | USD 10,189 |
| Essential Canada | North America | USD 10,653 |
| Iceland: Land of Fire and Ice | Europe | USD 10,661 |
| Essential Australia | Australasia | USD 12,877 |
| Classic Antarctica Fly Cruise | Polar | USD 15,995 |
| Bhutan West to East | Asia | USD 19,234 |
| Wild Alaska | North America | USD 39,798 |
Classic Vietnam shows the level of detail: November to April, with nights at the Sofitel Legend Metropole Hanoi, aboard the Au Co in Ha Long Bay, at the Ancient Hue Garden Houses, the Four Seasons Resort The Nam Hai, Mia Saigon and Legacy Mekong, and inclusions of all accommodation, daily breakfast, private transfers, sightseeing, guides and internal flights. The Africa pages add low, mid and high season prices.
Red Savannah booking terms and financial protection
Red Savannah holds ATOL 10454 and ABTOT membership 5566, takes a 25% deposit on packages and wants the balance 60 days before departure.
Accommodation-only bookings take a 30% deposit and yacht charters 25% to 50%, in each case with a minimum of GBP 250 or USD 400 per person. The terms carry no date.
| When you cancel a package | Charge |
|---|---|
| 61 days or more before departure | The deposit |
| 60 to 30 days | The deposit or 60% of the cost, whichever is higher |
| 29 days or fewer | 100% |
For accommodation-only bookings and yacht charters, cancelling within 60 days costs 100%. Changes cost GBP 50 or USD 75 per element before travel, and GBP 100 or USD 150 once travelling.
Support on the ground
Red Savannah's phone lines are open Monday to Friday, 09:00 to 17:30 GMT, and it says its "24/7 support team are always available to help in an emergency" without printing a 24-hour number.
The only 24-hour number on its protection page belongs to ABTOT and covers insolvency, not travel problems. Guides in the destination are arranged locally, as the itinerary inclusions make clear, and no Red Savannah office or employee abroad is named.
Red Savannah villas, yachts and ski
Beyond tailor-made trips, Red Savannah sells luxury villas, including an ultra-high-end Reserve Estates collection, yacht and gulet charters, and a VIP Ski programme in the Alps.
Charters cover Turkey, Croatia, Greece and Italy, with phinisi yachts in Indonesia. VIP Ski packages feature hotels such as COMO Alpina Dolomites, Le Coucou in Méribel and Six Senses Crans-Montana, and include seven nights with breakfast, private transfers, lift pass, equipment and a day of private ski guiding; no ski price was published at the time of reading.
What Red Savannah reviews say
Red Savannah's one independent review record is Google: 4.9 from 82 reviews on its Cheltenham listing, read 12 October 2026. Its Trustpilot profile is unclaimed and has no reviews, and no Feefo, Travelstride or similar profile was found.
The company publishes client testimonials and a self-reported Net Promoter Score of 92; neither can be checked independently, so neither counts in this score. This one criterion costs Red Savannah 15 points.
Who Red Savannah suits, and who it does not
Red Savannah suits travellers who want a private itinerary with the hotels named and the price by season in front of them, and who may want a villa, a yacht or a ski week from the same company.
It suits less well a buyer who relies on independent reviews before booking, or who wants a 24-hour number and a weekend phone line.
Booking Red Savannah: the decisions that come next
A Red Savannah booking settles the trip; the traveller still decides how to pay, which flights to take and what to claim if a flight fails.
| Decision | What matters for a Red Savannah trip | Where we cover it |
|---|---|---|
| Paying the deposit | Red Savannah takes 25% on packages, at least £250 or USD 400 per person; paying by UK credit card adds Section 75 cover for purchases priced £100 to £30,000, alongside ATOL 10454. | Best luxury travel credit cards; UK and Europe travel cards |
| Long-haul flights | Its Africa itineraries run from USD 4,007 per person; the flight is extra unless it books it. | Best business class airlines; best first class airlines |
| Airport time | Lounge access usually comes with a card or an airline ticket; check whether the booking adds it. | Credit cards with airport lounge access |
| A delayed flight | Flights from UK and EU airports carry fixed compensation of up to £520 or €600 per passenger for long delays. | AirHelp vs ClaimCompass vs Skycop vs Flightright |
| Villas and hotels | Red Savannah sells villas and hotels as well as itineraries. | Luxury hotel brand hierarchy; Aman vs Six Senses vs Rosewood vs Belmond |
| Safari | Its 22 priced Africa itineraries compete with specialist safari planners. | Luxury safari operator index; safari planner index |
Where Red Savannah stands on Uncompromised Travel
Red Savannah appears on two ranked Uncompromised Travel pages, both about safari, and one of them understates it.
| Page | Position | Note |
|---|---|---|
| Safari planner index 2026 | No. 12, 62/100 | Credits its prices and protection |
| Safari operator payment terms index | No. 12, 23/100 | Says it has no terms page, prices or protection; all three exist, and the entry is being corrected |
| Luxury tour operator Power Rankings 2026 | Not listed | To be considered when the rankings are recalculated from records |
Alternatives to Red Savannah to compare
The closest alternatives are Scott Dunn and Black Tomato for London-area tailor-made travel, Original Travel for families and honeymoons, and Steppes Travel for specialist regions.
| Company | Record score | How it differs |
|---|---|---|
| Scott Dunn | 82 | Prints a 24-hour number; Trustpilot 4.6 from 274; ski and kids' clubs |
| Steppes Travel | 87 | Cirencester specialist; Trustpilot 4.7 from 221; expert-led groups |
| Original Travel | 70 | Feefo 4.9 from 347; now Voyageurs du Monde |
| Black Tomato | 62 | Publishes one price; Trustpilot 4.6 from 305 |
What this record does not show
Six things a buyer would want could not be found or verified for Red Savannah. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.
| Missing | Where we looked |
|---|---|
| A second independent review platform beside Google | Trustpilot, Feefo, Travelstride, Tripadvisor |
| A 24-hour number | Contact, why book with us, and financial protection pages |
| Who owns the company now | Companies House filings; no statement or press found |
| A price for VIP Ski | Ski pages |
| Trip length on most region listings | Region pages, which show the price but not the nights |
| A date on the booking terms | Terms page |
What changed at Red Savannah, 2025 and 2026
The year after its King's Award brought a change in how the company is held, a move of registered office and a new board member.
15 October 2026. Re-read against our 12 October 2026 planner database. Google 4.9 from 82 reviews added (read by hand), which moves review evidence from 0 to 5 of 20 and the score from 65 to 70.
| When | What happened | Source |
|---|---|---|
| 6 May 2025 | King's Award for Enterprise, international trade | The London Gazette |
| 2 October 2025 | George Morgan-Grenville ceases to be a person with significant control; Caroline Morgan-Grenville becomes company secretary | Companies House |
| 13 October 2025 | Company states it has no registrable person with significant control | PSC register |
| 31 October 2025 | Registered office moves from Reading to Cheltenham | Filing history |
| 9 December 2025 | Samantha Gordon, regional director for Africa, joins the board | Companies House |
| 27 March 2026 | Small share allotment filed | Filing history |
Red Savannah: the facts on record, read 12 October 2026
53 facts about Red Savannah were read from its own website, the award publishers and the review platforms on 12 October 2026, and every one below says who stated it, where it was read and when. “Not stated on their website” means the right page was read and the fact is not there; “Could not access” means the page would not open; “No profile found” means the platform has no listing. None of the three means the company does not have it. The same form is kept for every safari planner on this site, so each line can be set beside any other company’s. Where a line here differs from an older line on this page, this one, read later, is the current reading.
Who they are
Trading name and legal entity
Trading name Red Savannah; legal entity Red Savannah Ltd, Company Number 07430273, registered office Eagle Tower, Montpellier Drive, Cheltenham, Gloucestershire, GL50 1TA (footer: 'Registered in England and Wales'; 'Red Savannah' is a registered trademark of Red Savannah Ltd)
Source: Company · terms conditions · crawl · 12 Oct 2026
Where it is based
Cheltenham, Gloucestershire, United Kingdom (registered office address in terms; privacy policy: 'based within the United Kingdom')
Source: Company · terms conditions · crawl · 12 Oct 2026
Year founded
2011 ('He founded Red Savannah in 2011'; CEO quote on Queen's Award page: 'We started in 2011 with ten staff and not a single client')
Source: Company · our people · crawl · 12 Oct 2026
Owner or parent
Not stated on their website: owner or parent not named. George Morgan-Grenville is named as Founder & CEO. Privacy policy mentions unnamed 'group companies'. Terms clause 7.8 says no recourse to 'Travel & Leisure or to Meredith Corporation' but does not say they own it
Source: Company · terms conditions · crawl · 12 Oct 2026
What it is
Planner (tailor-made travel and luxury villas). Terms 1.2: 'Red Savannah does not itself own or provide any of the services, facilities or travel arrangements' (provided by third-party Travel Providers). Privacy policy calls its role 'a tour operator'. Terms also mention escorted tours with set departure dates
Source: Company · terms conditions · crawl · 12 Oct 2026
Team
Our-people page names at least 5 people before the saved text cuts off: George Morgan-Grenville (Founder & CEO), Ian MacKinnon (COO), Nick Westwood (Managing Director - Villas), Sarah-Leigh Shenton (Director of Marketing), Camilla Davidson (Head of Destination Management UK, France & Ireland). Full team list is cut off in the saved text, so the total count is not available. Other named specialists elsewhere: Nora Berberich (Africa Travel Specialist), Clare Watkins, Melissa Matthews. Why-book page: each team member has a minimum of ten years' experience
Source: Company · our people · crawl · 12 Oct 2026
Where it sells
UK +44 (0)1242 787800; US +1 855 468 5555 (both listed on contact page). Office: Cheltenham, UK (no US or other office named). Opening hours Mon-Fri 09:00-17:30 GMT. Terms quote amounts in GB£ and US$; site prices in £
Source: Company · contact us · crawl · 12 Oct 2026
In its own words
'A multi-award winning luxury travel company specialising in tailor-made travel and luxury villas worldwide'; 'We sell what we know and we say what we think. No hogwash. No luxury-speak.'
Source: Company · home page · crawl · 12 Oct 2026
Response time and named planner
Contact page: 'we'll be in touch very shortly' (no timeframe given); can request a call back at a convenient time. Opening hours Mon-Fri 09:00-17:30 GMT. No statement that one named person plans the whole trip; Africa pages name a specialist (e.g. Nora Berberich, Africa Travel Specialist, direct line +44 (0)1242 787 812) with a contact button
Source: Company · contact us · crawl · 12 Oct 2026
Reviews, by platform
4.9 from 82 reviews (listing: Red Savannah, Cheltenham, England)
Source: Independent source · Google business listing · by hand · 12 Oct 2026
Trustpilot
0.0 rating, 0 reviews (unclaimed profile, 'No reviews - This company hasn't received any reviews yet'); no newest review date
Source: Independent source · Trustpilot · crawl · 12 Oct 2026
Tripadvisor
Could not access: to be read by hand
Source: Company · not recorded · crawl · 12 Oct 2026
Trustindex
No profile found: trustindex page returned CRAWL ERROR 404 (dead page)
Source: Independent source · Trustindex · crawl · 12 Oct 2026
Where it asks clients to leave reviews
Not stated on their website: no external review platform is linked in the saved pages. The site links to its own client testimonials page (/our-company/client-testimonials), which is not in the saved pages; home page shows unattributed testimonial quotes
Source: Company · home page · crawl · 12 Oct 2026
Awards and recognition, read from the publishers
Every award, 2024 to 2026
Read from the publishers (Independent source): Travel + Leisure A-List 2026, African Safaris: Samantha Gordon (East Africa Safaris) (selected by the magazine's editors; list updated 12 Feb 2026) | Condé Nast Traveller (UK), The top travel specialists to know right now: listed, best for "culture-soaked specialists" (hand-picked by the UK editors; published 7 Nov 2025) The company's own site also states (Company): King's Award for Enterprise, 2025, International Trade category, approved 6 May 2025, valid five years (decided by the UK Government / HM The King on the Prime Minister's recommendation). Also claimed without a year on the saved pages: Conde Nast Traveller readers voted Best Tour Operator in the World (villa-owners page says 'two years running'); Travel + Leisure World's Best Award, Best Luxury Villa Rental Company; 'Top Travel Specialists' (Conde Nast Traveler), 'Travel Masters' (Robb Report), 'A-List Specialists' (Travel & Leisure). Queen's Award for Enterprise 2020 is outside 2024-2026
Source: Independent source · travelandleisure.com World's Best Awards 2026 and A-List, cntraveler.com/travel-specialists, cntraveller.com top travel specialists · by hand · 12 Oct 2026
Advisors on named lists
Read from the publishers (Independent source): Travel + Leisure A-List 2026: 1, Samantha Gordon (East Africa Safaris) The company's own site also states (Company): Conde Nast Traveler (US) 'Top Travel Specialists': 3 named advisors (Nick Westwood, Clare Watkins, Melissa Matthews) for luxury villa holiday expertise; year not stated on the page. Nick Westwood also described as recognised 'for many years'. Robb Report 'Travel Masters' and Travel & Leisure 'A-List Specialists' are claimed with no names, count or year
Source: Independent source · travelandleisure.com World's Best Awards 2026 and A-List, cntraveler.com/travel-specialists, cntraveller.com top travel specialists · by hand · 12 Oct 2026
Certifications
Not stated on their website: no certification such as B Corp stated in the saved pages. Nearby: ATOL licence 10454 and ABTOT membership 5566 (financial protection); King's Award for Enterprise 2025; footer shows a LATA logo link (no detail)
Source: Company · financial protection · crawl · 12 Oct 2026
Money and booking terms
Prices published
Yes. Itinerary listings show 'from £ x' prices (per person on the Africa overview page) for the Africa safari itineraries seen, e.g. Kenya, Rwanda, Botswana, Zambia, Uganda, Zimbabwe, Namibia, Tanzania, South Africa, Madagascar. Total number of priced itineraries is not stated. Villas show 'from £' weekly prices or 'Price on request'; some Kenya private houses and lodges show 'Price on request'. Individual itinerary pages now read (Essential Uganda, Essential Kenya, Pure Wilds of Kenya, Deserts & Dunes of Namibia, plus Egypt and Morocco) each show a 'from £' price per person based on two sharing, with a low/mid/high season (or year-round) price table
Source: Company · africa · crawl · 12 Oct 2026
Priced example trips
1) Essential Uganda, 8 days, year round from £5,134 per person (two sharing): gorilla and chimpanzee tracking; includes full board at safari lodges, internal flights, one gorilla permit and one chimpanzee permit per person, park and conservation fees; excludes some meals, additional permits and activities. 2) Essential Kenya, 8 days, header 'from £5,289' but guideline price table low £5,818 to high £7,017 per person (two sharing) (the page shows both): Maasai Mara and Loisaba; includes full board, drinks and activities at safari lodges, transfers, internal flights, park and conservation fees; breakfast only at House of Waine. 3) Deserts & Dunes of Namibia, 14 days, from £17,694 (low) to £23,021 (high) per person (two sharing): private light aircraft between camps; internal flights included, other inclusions not listed. Also: Pure Wilds of Kenya, 11 days, low £12,889, mid £15,434, high £15,887 per person. Also on the Africa listing page: A Classic Rwanda Safari, 4 days, from £6,233; Botswana and Victoria Falls, 12 days, from £8,835; Great Plains of Africa (Kenya), 10 days, from £9,868. Pages give days, not nights; seasons are labelled low/mid/high without dates
Source: Company · africa · crawl · 12 Oct 2026
Price per person per day
Not stated on their website: per-person-per-day range not stated; only 'from £' trip prices with day counts
Source: Company · africa · crawl · 12 Oct 2026
Minimum spend
Not stated on their website: no minimum trip budget or daily rate stated. Terms give a minimum deposit of GB£250/US$400 per person; enquiry form has a 'Total budget' field
Source: Company · terms conditions · crawl · 12 Oct 2026
What the price includes
Listed on some itinerary pages, not others. Essential Uganda: full board at safari lodges, breakfast/room only at Hotel No 5, internal flights, one gorilla permit and one chimpanzee permit per person, park and conservation fees; excludes meals not indicated, additional wildlife permits and activities. Essential Kenya: full board, drinks and activities at safari lodges, breakfast only at House of Waine, room only at Crowne Plaza, transfers, internal flights, park and conservation fees; meals not indicated are excluded. Pure Wilds of Kenya and Deserts & Dunes of Namibia list only 'Internal flights where detailed in the itinerary' beside the price. Essential Morocco (non-safari) lists inclusions and exclusions (international flights, insurance, visas, gratuities)
Source: Company · deserts and dunes · crawl · 12 Oct 2026
Deposit
Package holidays: 25% of total cost (minimum GB£250/US$400 per person) or any higher deposit a provider requires. Accommodation-only: 30% of total cost per person (same minimum). Gulet and yacht charters: 25%-50% of charter cost, set at quotation (same minimum). Bookings within 60 days of departure: full payment at booking
Source: Company · Booking Terms and Conditions · pdf · 12 Oct 2026
Balance due
Full payment due at least 60 days before departure (all booking types in terms clauses 2.1, 2.10, 2.14)
Source: Company · Booking Terms and Conditions · pdf · 12 Oct 2026
Cancellation charges
Package Holidays: prior to 61 days - deposit forfeited; 60-30 days - the higher of deposit or 60% of total holiday cost; 29-0 days - 100%. Accommodation-only and gulet/yacht charters: prior to 61 days - deposit forfeited; less than 60 days - 100% of total cost. Higher charges may apply to some arrangements (e.g. non-refundable airfares, peak-period deposits over 30%)
Source: Company · Booking Terms and Conditions · pdf · 12 Oct 2026
How client payments are protected
ATOL number 10454 (Civil Aviation Authority) covers flight-inclusive Package Holidays and ATOL-protected flight-only sales made in the UK. For non-ATOL holidays, bond with ABTOT (Association of Bonded Travel Organisers Trust), membership number 5566, covering (a) non-flight-inclusive packages sold to UK or EU customers only and (b) non-ATOL flight-inclusive packages sold to EU customers only; refund if not yet travelled or repatriation if transport included. Bookings made outside the UK are protected by ABTOT only when bought directly from Red Savannah Ltd. ABTOT 24/7 helpline +44 (0)1702 811397. Page says protection applies to 'certain bookings made within the UK & the EU'
Source: Company · financial protection · crawl · 12 Oct 2026
Currencies and card fees
Terms state amounts in both GB£ and US$ (e.g. minimum deposit GB£250/US$400 per person); site prices are in £. No card surcharge stated. Terms 3.8: refunds on unavoidable-circumstance cancellations are 'less any credit card fees, foreign exchange losses, bank charges'. Best Price Guarantee note says comparisons must be in the same currency. Terms 2.3 allow price changes for exchange rates
Source: Company · Booking Terms and Conditions · pdf · 12 Oct 2026
24-hour contact while travelling
'24/7 EMERGENCY SUPPORT': 'Our 24/7 support team are always available to help in an emergency' (no dedicated number printed on that page). Signature villas list a '24/7 Emergency phone line'. Main office lines listed: UK +44 (0)1242 787800, US +1 855 468 5555; office hours Mon-Fri 09:00-17:30 GMT. ABTOT 24/7 helpline given only for the company's financial failure
Source: Company · why book with red savannah · crawl · 12 Oct 2026
How the company is paid
Not stated on their website: how the company is paid is not stated (no planning fee or lodge commission mentioned). Nearby: 'We have no vested interest in any individual airline, villa, hotel, resort, boat, tourist board, lodge or camp'; terms 13.3 say an additional fee may be charged for arranging extra services, told in advance
Source: Company · why book with red savannah · crawl · 12 Oct 2026
Price against booking direct
Best Price Guarantee is stated for villas only: 'if you find a villa cheaper elsewhere, we'll match the price' (applies at time of enquiry, before booking is confirmed and paid, like for like, same dates and currency, excluding private discounts). Nothing stated on matching lodge rates for safaris or passing on lodge offers
Source: Company · why book with red savannah · crawl · 12 Oct 2026
Licences and registrations
ATOL 10454 (CAA); ABTOT membership 5566; Companies House company number 07430273 (England and Wales). Footer shows a LATA logo link but no number. These were not checked on the registers
Source: Company · financial protection · crawl · 12 Oct 2026
Where it goes and how it works on the ground
African countries it plans
Botswana, Egypt, Ethiopia, Kenya, Madagascar, Morocco, Mozambique, Namibia, Rwanda, South Africa, Tanzania (with Zanzibar), Uganda, Zambia, Zimbabwe (Africa overview, safaris page and footer links; Egypt added from its itinerary pages Essential Egypt, Classic Egypt, Splendours of Egypt)
Source: Company · splendours of egypt · crawl · 12 Oct 2026
Own offices or staff in Africa
Not stated on their website: own offices or staff in Africa not stated. Nearby: 'Our on-the-ground local experts assist with every aspect of your trip' and villa Concierges 'typically live close by' (places not named)
Source: Company · why book with red savannah · crawl · 12 Oct 2026
How it books on the ground
Not named as a ground partner. Terms 1.2 and 1.5: services are provided by independent third-party Travel Providers, and Red Savannah may contract with ad hoc third-party providers as the client's agent. Kenya page: 'Working with local contacts, our experts will plan...'
Source: Company · terms conditions · crawl · 12 Oct 2026
Own camps or vehicles
No. Terms 1.2: 'Red Savannah does not itself own or provide any of the services, facilities or travel arrangements which make up your booking'
Source: Company · terms conditions · crawl · 12 Oct 2026
Gorilla and chimpanzee trekking
Yes. Gorilla trekking in Rwanda (Volcanoes National Park) and Uganda (Bwindi); chimpanzees in Rwanda (Nyungwe), Uganda (Kyambura Gorge, Kibale) and Tanzania (Mahale, Greystoke Mahale). Itineraries: A Classic Rwanda Safari, Essential Uganda, A Uganda and Rwanda Adventure. Essential Uganda (8 days, from £5,134 per person) includes one gorilla permit and one chimpanzee permit per person in the price; the page says a maximum of eight people visit each gorilla group, for no more than one hour
Source: Company · africa · crawl · 12 Oct 2026
Beach add-ons
Zanzibar: yes (Tanzania and Zanzibar page, Mnemba, Pemba). Seychelles: yes (North Island, honeymoon and beach pages). Mauritius: yes (family page mentions a resort in Mauritius). Mozambique: yes (Benguerra Island, White Pearl, villa Colina Verde)
Source: Company · mozambique · crawl · 12 Oct 2026
Africa only, or other regions too
No, other regions too: the Americas, Indian Subcontinent and Asia, Indian Ocean, Turkey/Mediterranean gulets, Europe villas, Caribbean, Middle East, polar, plus safaris in India and Sri Lanka
Source: Company · home page · crawl · 12 Oct 2026
Who it suits and how it travels
Family trips
Yes. Africa family itineraries seen: Zambia Family Holiday (13 days, from £7,695), Tanzanian Family Safari & Beach Adventure (11 days, from £6,380), South Africa Family Holiday (from £8,004 per person). Family page recommends family-friendly safari lodges with interconnecting bedrooms and shorter game drives
Source: Company · africa · crawl · 12 Oct 2026
Minimum child age
Not stated on their website: no minimum child age stated for safaris. Nearby: family page says 'for slightly older children' safari lodges with interconnecting bedrooms; enquiry form has a 'Number of children (0 - 12yrs)' field
Source: Company · family · crawl · 12 Oct 2026
Teenagers and multigenerational trips
Not stated on their website: teenagers and multigenerational trips are not mentioned. Nearby: family villas and itineraries sleep large groups (e.g. villas for 14-30 guests) and 'Best African Safari Camps for Exclusive Use' is a journal piece
Source: Company · family · crawl · 12 Oct 2026
Honeymoon trips
Yes. The Great Kenya Honeymoon Safari (13 days, from £10,341); A Zambian Honeymoon (13 days, from £8,321); Namibia is a listed top honeymoon destination; honeymoons page also mentions a tented Tanzanian safari combined with Seychelles
Source: Company · honeymoons · crawl · 12 Oct 2026
Solo travellers
Not stated on their website: single supplement or solo traveller policy not stated in the saved pages
Source: Company · terms conditions · crawl · 12 Oct 2026
Older travellers and limited mobility
Terms 10.2: tell the company about any illness or disability before booking and it will help choose a suitable holiday; 'many countries still lack even the simplest facilities such as lifts or ramps for wheelchairs'; game lodges 'may be far from any hospital or medical assistance'; full written details of any disability required. No older-traveller itineraries stated
Source: Company · terms conditions · crawl · 12 Oct 2026
First safari
Kenya Bush and Beach (7 days, from £2,958) described as 'perfect for first time visitors to Africa'. Journal (October half term page): 'Kenya is the ideal first-time safari destination'. Essential Uganda is called an 'introductory tour' of the country. South Africa's malaria-free reserves described as 'a perfect introduction to luxury safari holidays for families' (safaris page). Not marked as a dedicated first-safari guide
Source: Company · essential uganda · crawl · 12 Oct 2026
Private guide and vehicle
Stated on some itineraries, not as a general guarantee. Pure Wilds of Kenya: 'Spot the Big 5 during private game drives'; Masai Mara activities 'tailored... private game drives and guided bush walks'. Essential Kenya: 'Your dedicated guide' at Loisaba; driver meets guests at the Mara airstrip. Deserts & Dunes of Namibia: private light aircraft charters between camps. Essential Morocco (non-safari): private national guide and driver/vehicle is offered as an upgrade. Elsewhere on the site: 'private Namibia tours and flying safaris are designed entirely around your preferences'
Source: Company · namibia · crawl · 12 Oct 2026
Exclusive-use camps and villas
Yes. Private houses and exclusive-use properties named: Ol Jogi, Arijiju, Laragai House, Enasoit (exclusive use of camp and conservancy), Lengishu, Cottars Bush Villa (Kenya); Singita Serengeti House (exclusive-use, up to 8 guests); Luangwa Safari House and Chongwe River House (Zambia); Morukuru River House (South Africa); Jack's Private Camp (Botswana); Thanda Private Island (Tanzania)
Source: Company · private estates · crawl · 12 Oct 2026
Small-group departures
Set departures stated for escorted tours (terms 2.18: minimum numbers apply) and for riding holidays ('Most have set departure dates and you can join them as an individual or with friends'). Group size not stated
Source: Company · terms conditions · crawl · 12 Oct 2026
Who guides the trip
Guides are the lodges' and houses' own: Botswana lodges 'hand-picked for their authenticity, style, and first-class safari guides'; Borana private houses have safari guides dedicated to guests; Zimbabwe described as having 'the best trained safari guides in Africa'. Itinerary pages: Pure Wilds of Kenya names 'your expert Samburu guide' in the Namunyak conservancy; Essential Kenya refers to 'your dedicated guide' at Loisaba and 'your guides' at Elephant Pepper Camp; Essential Uganda uses 'experienced guides' for chimp tracking and a park guide allocated at Bwindi. No Red Savannah-employed guides or hired private guide stated
Source: Company · essential uganda · crawl · 12 Oct 2026
Self-drive
Yes. Namibia Self-Drive Safari (14 days, from £6,553); Exploring KwaZulu-Natal self-drive in South Africa (10 days, from £4,530); Zimbabwe described as 'a perfect self-drive and guided safari holiday destination'
Source: Company · safari itineraries · crawl · 12 Oct 2026
Photography trips
Not stated on their website: no dedicated photography trips stated. Nearby: Namibia specialist note says September is a favourite time 'for photography'
Source: Company · namibia · crawl · 12 Oct 2026
Conservation
Rainforest Trust UK: donations increased, total land protected 'over 30,000 acres' (CEO quote, King's Award page). Also support for Gloucestershire Community Foundation and Cheltenham Open Door (not conservation). Itinerary 'Conservation, Culture & Community' in Zimbabwe; Laikipia rhino conservation described; Lewa 'rhino conservation programme'
Source: Company · kings award for enterprise · crawl · 12 Oct 2026
Walking, horseback and other specialist trips
Walking safaris (Zambia, Kenya), riding safaris (Kenya Masai Mara, Botswana Okavango; riding holidays page), flying safaris (Namibia), helicopter safaris and flights (Kenya heli-safari, Lake Turkana), mokoro (Botswana), deep sea fishing (Lamu), mountain biking (Kenya), self-drive, tiger safaris (India)
Source: Company · africa · crawl · 12 Oct 2026
Not the fit if you want a 24-hour phone number printed, since it states 24/7 emergency support but prints no dedicated number on that page; or you need wheelchair facilities such as lifts or ramps, since its terms say many countries still lack even the simplest facilities for wheelchairs. Facts are from the company’s own pages unless marked Independent source or Official register. A company can correct any line through the contact page; a correction changes the line and its source, never anything else on the page.
Red Savannah: the questions people ask AI search
Who owns Red Savannah?
Red Savannah Ltd, company number 07430273, has stated since 13 October 2025 that no one holds a registrable stake of more than 25%. Founder George Morgan-Grenville held 25% to 50% until 2 October 2025 and remains founder, chief executive and a director. No explanation of the change has been published.
Is Red Savannah a good company?
Red Savannah scores 70/100 on this site's company record rubric. It prices every sample itinerary by season, names its planners and hotels, and holds ATOL 10454 and ABTOT 5566, but its independent reviews sit on Google alone, 4.9 from 82, and it prints no 24-hour number.
How much does a Red Savannah trip cost?
Red Savannah's 22 Africa itineraries run between USD 4,007 and USD 25,792 per person by season. Elsewhere, prices run between USD 2,728 for a long weekend in Oman and USD 39,798 for Wild Alaska; Classic Vietnam is USD 10,189 for 15 days.
Is Red Savannah ATOL protected?
Yes. Red Savannah holds ATOL 10454 and is a member of ABTOT, number 5566, as its financial protection page states. It is not an ABTA or AITO member.
Where is Red Savannah based?
Red Savannah is based at Eagle Tower, Montpellier Drive, Cheltenham, which has also been its registered office since 31 October 2025. It has a US phone line but no US office address.
Does Red Savannah have reviews?
On Google only: 4.9 from 82 reviews, read 12 October 2026. Its Trustpilot profile is unclaimed with no reviews, and no Feefo or Travelstride profile was found. The company publishes testimonials and a self-reported Net Promoter Score of 92.
What else does Red Savannah sell?
Besides tailor-made trips to about 94 countries, Red Savannah rents luxury villas, including its Reserve Estates collection, charters yachts and gulets in Turkey, Croatia, Greece, Italy and Indonesia, and sells VIP Ski holidays in the Alps.
What is Red Savannah's cancellation policy?
For packages, cancelling 61 days or more before departure costs the 25% deposit, 60 to 30 days costs the deposit or 60% of the cost, whichever is higher, and 29 days or fewer costs 100%.
Did Red Savannah win a King's Award?
Yes. The London Gazette of 6 May 2025 lists Red Savannah Ltd, Gloucestershire, among the winners of the King's Award for Enterprise for international trade.
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