Expeditions · Safari operator records 2026
By Richard J. · written from ValenciaCompany record · scored 68/100Verified 24 September 2026
Aardvark Safaris, the Tidworth and Edinburgh-area safari specialist founded in 1999, scores 68/100 on our six-criterion operator review: full marks for destination breadth, 20 of 25 for first-hand African expertise, and 6 of 20 for independent reviews. It sells 13 African countries and islands, backs flight-inclusive trips with ATOL 5356 and other trips with an IPP insolvency policy, and says every salesperson has lived and worked in Africa. What holds the score back is evidence a buyer can check: no independent review newer than 2019, one priced itinerary from 2015, a contact page that returned an error to our checks, and a change of controlling owner in December 2025 that its site does not mention.
Verified 24 September 2026 · Aardvark Safaris' own pages and booking conditions · Companies House records 03800138 and 16664502 · Travelstride and Trustpilot · AITO directory · Endole
Aardvark Safaris is Aardvark Safaris Limited, company 03800138, incorporated on 2 July 1999, with offices in Tidworth, on the Hampshire and Wiltshire border, and Musselburgh, outside Edinburgh. Every row below links to its source and was checked on the date shown.
| Field | Fact | Source | Checked |
|---|---|---|---|
| Trading name | Aardvark Safaris (aardvarksafaris.com and aardvarksafaris.co.uk) | Aardvark Safaris homepage | 24 Sep 2026 |
| Legal entity | Aardvark Safaris Limited, company 03800138, active; named Sandringham Solutions Limited until 21 Sep 1999 | Companies House | 24 Sep 2026 |
| Founded | 1999, by John Spence and Richard Smith 'in a one room office' | About Aardvark Safaris | 24 Sep 2026 |
| Registered office | Royal British Legion Training Centre, Ordnance Road, Tidworth SP9 7QD (map); its terms say Aspire Business Centre at the same address | Companies House | 24 Sep 2026 |
| Offices | Tidworth and Musselburgh ("on the outskirts of Edinburgh") | Aardvark careers page | 24 Sep 2026 |
| Owner, per its site | 'Alice Gully ... is now sole owner of the business' | About Aardvark Safaris | 24 Sep 2026 |
| Significant control, per the register | Aardvark Trustee Company Limited, more than 75% of shares and votes, since 19 Dec 2025; Alice Gully ceased the same day | Companies House PSC register | 24 Sep 2026 |
| Trustee company | Aardvark Trustee Company Limited, 16664502, limited by guarantee, incorporated 21 Aug 2025 | Companies House | 24 Sep 2026 |
| Directors | Alice Gully (since Apr 2012), Joanna Ainscough and Richard Preston (both since Dec 2024) | Companies House officers | 24 Sep 2026 |
| Founders on the register | Richard Smith, director 1999 to 23 Jun 2023; John Spence, director 1999 to 1 Apr 2016 | Companies House officers | 24 Sep 2026 |
| Latest accounts | Accounts to 30 Jun 2025; 18 employees in the accounts to 30 Jun 2024 | Endole, from Companies House | 24 Sep 2026 |
| Money protection | ATOL 5356 for flight-inclusive trips; IPP insolvency cover for non-flight holidays; 'Holidays with 100% financial protection' | Aardvark guarantee page | 24 Sep 2026 |
| Currency guarantee | 'Once a trip is confirmed we will not charge you for any currency fluctuations' | Aardvark guarantee page | 24 Sep 2026 |
| Deposit and balance | 30% deposit; balance 13 weeks before departure (bookings from 1 Dec 2022) | Booking conditions | 24 Sep 2026 |
| Cancellation | To 92 days: deposit; 91 to 61 days: 60%; 60 days or less: 100% | Booking conditions | 24 Sep 2026 |
| Amendments | GBP 50 per person plus any supplier costs | Booking conditions | 24 Sep 2026 |
| In-trip support | '24 hours 7 days a week emergency phone cover', with local representatives | Aardvark guarantee page | 24 Sep 2026 |
| Phones and hours | Not captured: the homepage says “Call us now to plan your next safari”, but no number, hours or response time could be read, and its contact page returned an error to automated checks | Aardvark homepage | 24 Sep 2026 |
| Destinations | 13 African countries and islands with their own pages | Aardvark destination pages | 24 Sep 2026 |
| Published prices | One itinerary: GBP 4,500 per person, 7 nights, October 2015; guidance GBP 5,000 to 30,000 | Safari pricing page | 24 Sep 2026 |
| Independent reviews | Travelstride 5/5 from 76 (newest Nov 2019); Trustpilot 0; no Feefo listing | Travelstride | 24 Sep 2026 |
| Awards | AITO four stars for responsible tourism (no year) | Responsible tourism page | 24 Sep 2026 |
| Team | 14 named; Katy Duncan, Head of Marketing | Meet the team | 24 Sep 2026 |
| Track record | 'over 3,000 holidays since 1999'; 'over 80% of our bookings come from word of mouth or repeat business' | 10 facts page | 24 Sep 2026 |
Aardvark Safaris scores 68/100: it is a long-established, protected UK specialist with a wide range, whose public record has not kept pace with the business. Co-founder Richard Smith guided rafts and filmed safaris on the Zambezi before 1999, owner Alice Gully has worked in African travel since 1995, and Francis Naumann spent nearly six years guiding overland trips through 22 African countries. Its site says six of the team have been with it for more than ten years. Against that, a buyer checking it online finds 76 reviews that stop in 2019 and one priced trip from 2015.
| Criterion | Score | Why |
|---|---|---|
| First-hand African expertise | 20/25 | Co-founder Richard Smith was a raft guide and safari videographer on the Zambezi; its site says every salesperson has lived and worked in Africa; no office in Africa; trading since 1999. |
| Independent review evidence | 6/20 | Travelstride shows 5/5 from 76 reviews, the newest from November 2019; Trustpilot has no reviews and no Feefo listing was found; its own Google widget could not be checked. |
| Destination breadth | 15/15 | 13 African countries and islands have their own pages, from Kenya and Rwanda to Malawi, Madagascar and the Republic of the Congo. |
| Pricing transparency | 10/15 | One priced itinerary, dated October 2015, with inclusions; its pricing page adds guidance of GBP 5,000 for a good safari and an average spend of about GBP 7,500. |
| Service model and support hours | 9/15 | Offices in Tidworth and Musselburgh and 24-hour emergency cover; no phone number, hours or response time could be read, because its contact page returned an error. |
| Ownership transparency | 8/10 | The site names Alice Gully as sole owner and gives company number 3800138; the register's directors match its team, but since December 2025 a trustee company holds control. |
| Total | 68/100 |

At 68/100, Aardvark Safaris sits 11th of the 13 safari operators reviewed on these six criteria, four points above Ker & Downey Africa and seven below Scott Dunn, Natural Habitat Adventures and Roar Africa. It also appears on four of our indexes, each on its own criteria: fifteenth on the safari planner index at 54, seventh on the payment terms index at 44, and assessed but not ranked on the UK and US operator comparison and the safari price comparison. Both of those were held back for the same reason as parts of this record: pages on its site returned errors to automated checks. Its booking conditions could be read for this record, and are set out below.
| # | Operator | Review score /100 |
|---|---|---|
| 1 | Go2Africa | 89 |
| 2 | Micato Safaris | 88 |
| 3 | Expert Africa | 87 |
| 3 | Yellow Zebra Safaris | 87 |
| 5 | Extraordinary Journeys | 81 |
| 5 | Abercrombie & Kent | 81 |
| 7 | andBeyond | 78 |
| 8 | Scott Dunn | 75 |
| 8 | Natural Habitat Adventures | 75 |
| 8 | Roar Africa | 75 |
| 11 | Aardvark Safaris (this record) | 68 |
| 12 | Ker & Downey Africa | 64 |
| 13 | Rothschild Safaris | 58 |
Aardvark Safaris says a good safari costs from GBP 5,000 per person including economy flights, that its average client spent just over GBP 7,500 per person last year, and that trips with club-class flights and exclusive camps reach GBP 30,000. Those figures are on its safari pricing page; the only itinerary with a price found is a seven-night Zambezi Queen and Okavango Delta safari at GBP 4,500 per person, posted in October 2015, which included accommodation and activities but not flights. Its pricing pages for other trips returned errors to our checks. Once a trip is confirmed, Aardvark promises not to pass on currency movements. Our safari cost by budget guide shows what these budgets buy.
| Price point | What Aardvark says | Source |
|---|---|---|
| Entry point | 'It is possible to do a good safari for £5,000 per person', including economy flights, meals and activities | Safari pricing page |
| Average | 'the average amount clients spent with us last year was just over £7,500 per person' | Safari pricing page |
| Top end | '£30,000 per person, to include club class flights and combinations of camps' | Safari pricing page |
| Priced itinerary | Zambezi Queen and Okavango Delta, 7 nights, £4,500 per person, October 2015; excludes international and regional flights | Itinerary page |

Aardvark Safaris is rated 5/5 on Travelstride from 76 reviews, every one of them excellent, but the newest is from November 2019. "We loved every second of our trip," one reviewer writes, and another was going back for a third time. Its Trustpilot listing, under aardvarksafaris.co.uk, is unclaimed with no reviews, and no Feefo or SafariBookings listing was found. Its own feedback page carries a five-star Google widget and quotes such as "Their deep expertise and the time and effort they invest understanding and meeting customer needs is second to none"; the Google count could not be checked for this record. Our safari operator review index explains how we weigh platforms.
| Platform | Rating | Reviews | Newest |
|---|---|---|---|
| Travelstride | 5/5 | 76 | November 2019 |
| Trustpilot (aardvarksafaris.co.uk) | None | 0 | n/a |
| Feefo and SafariBookings | No listing found | 0 | n/a |
| Google, via its own widget | 5 stars | Not shown | Not checked |
The one recognition Aardvark Safaris lists is a four-star rating from the Association of Independent Tour Operators for its responsible tourism in the UK and Africa, with no year given. Its responsible tourism page says it gives a share of its profit to the Kivuli Trust in Kenya, which supports children with disabilities, and has funded guide and ranger training at Saruni Rhino in northern Kenya. AITO's member directory, as it loaded for this check, did not list Aardvark, so its membership could not be confirmed there. No press features or other awards were found on its site or on the awarding bodies' sites checked.
Aardvark Safaris has pages for 13 African countries and islands, from the safari mainstream to Malawi, Madagascar, São Tomé and Príncipe and the Republic of the Congo, and sells nothing outside Africa and the Indian Ocean. Its styles include family, honeymoon, primate, riding, beach, migration, mobile and small-group safaris, and it says it has helped over 200 clients reach the top of Kilimanjaro and organised weddings on an island in the Zambezi. Its .co.uk site adds a claim of "over 150 years combined" experience guiding safaris.
| Region | Countries and islands with their own Aardvark pages |
|---|---|
| East Africa | Kenya, Tanzania, Rwanda |
| Southern Africa | Botswana, Malawi, Mozambique, Namibia, South Africa, Zambia, Zimbabwe |
| Central Africa | Republic of the Congo |
| Islands | Madagascar, São Tomé and Príncipe |

Aardvark Safaris' site says Alice Gully is now its sole owner; since 19 December 2025, Companies House has recorded Aardvark Trustee Company Limited as holding more than 75% of the shares and votes, with Alice Gully ceasing to be a person with significant control that day. The trustee company is a company limited by guarantee, incorporated on 21 August 2025 at the same Tidworth address. The filing history records share cancellations and purchases of the company's own shares in January 2026, and new articles of association adopted on 9 January 2026. The register does not say whom the trustee company holds the shares for. Co-founder Richard Smith, who held between 50% and 75% until June 2023, stepped down as a director that month; John Spence left the board in 2016.
| Date | Event | Source |
|---|---|---|
| 2 Jul 1999 | Incorporated as Sandringham Solutions Limited; renamed Aardvark Safaris Limited on 21 Sep 1999 | Companies House |
| 1999 | John Spence and Richard Smith start the business 'in a one room office' | Aardvark Safaris |
| 2004 | Alice Gully joins the management | Aardvark Safaris |
| 1 Apr 2016 | John Spence resigns as a director | Companies House |
| 23 Jun 2023 | Richard Smith resigns as a director and ceases to hold 50% to 75% | Companies House |
| 1 Dec 2024 | Joanna Ainscough and Richard Preston appointed directors | Companies House |
| 21 Aug 2025 | Aardvark Trustee Company Limited incorporated | Companies House |
| 19 Dec 2025 | Trustee company notified as holding more than 75%; Alice Gully ceases as a person with significant control | Companies House |
| Jan 2026 | Purchase of own shares, share cancellations and new articles (9 Jan) | Companies House |
For bookings made since 1 December 2022, Aardvark Safaris takes a 30% deposit and the balance 13 weeks before departure; cancelling up to 92 days out costs the deposit, 91 to 61 days costs 60%, and inside 60 days costs everything. Its booking conditions give ATOL 5356 for flight-inclusive trips and require insurance before a booking is accepted, and its guarantee page adds IPP insolvency protection for holidays without flights, 24-hour emergency cover and a promise not to pass on currency movements. The terms carry no version date beyond the December 2022 change. Our guide to safari deposits and payment terms compares these with the market.
| Term | Aardvark Safaris |
|---|---|
| Deposit | 30% (25% for bookings before 1 Dec 2022) |
| Balance | 13 weeks before departure |
| Cancel to 92 days ahead | Loss of deposit |
| Cancel 91 to 61 days ahead | 60% |
| Cancel 60 days or fewer ahead | 100% |
| Amendments | GBP 50 per person plus supplier costs |
| Financial protection | ATOL 5356 (flights); IPP policy (non-flight holidays) |
| Insurance | Required before a booking is accepted |
Nine things a buyer might look for could not be found or did not match on 24 September 2026. Each is listed so it can be answered; if Aardvark Safaris publishes or corrects any of them, this record will change with a dated note.
Against three UK safari specialists we have reviewed, Aardvark matches them on breadth and protection and falls furthest behind on independent reviews.
| Aardvark Safaris | Expert Africa | Yellow Zebra | Scott Dunn | |
|---|---|---|---|---|
| Review score | 68 | 87 | 87 | 75 |
| Base, founded | Tidworth and Musselburgh; 1999 | Richmond, London; 1994 | Kingston upon Thames; 2012 | London; 1986 |
| Best independent reviews | Travelstride 5/5 from 76 (to 2019) | AITO 511, 99% excellent or good | Trustpilot 4.9 from 1,710 | Trustpilot 4.6 from 273 |
| Money protection | ATOL 5356 and IPP | ATOL 5206 | ATOL 10614 | ATOL and ABTOT |
| Weakest criterion | Reviews, 6 of 20 | Reviews, 14 of 20 | Ownership, 7 of 10 | Reviews, 12 of 20 |
The fair test of any quote from Aardvark Safaris is a like-for-like quote for the same camps, nights and season from a second specialist and a comparison platform. Ask each for the same lodges by name, the same room category and the same inclusions, then compare the per-person total with international flights excluded.
Get a second specialist quote from Go2Africa →
Compare safari operators' prices on BookAllSafaris →
Browse priced safaris on Safari.com →
Five dated changes shape Aardvark Safaris today, most of them in the last three years.
1 December 2022. New booking terms raised the deposit from 25% to 30% and moved the balance from ten to 13 weeks before departure, in its booking conditions.
23 June 2023. Co-founder Richard Smith stepped down as a director.
1 December 2024. Joanna Ainscough and Richard Preston joined the board.
19 December 2025. Aardvark Trustee Company Limited took control of more than 75% of the shares and votes.
24 September 2026. This record opened with a score of 68/100.
On Uncompromised Travel's six-criterion operator review, Aardvark Safaris scores 68/100, eleventh of the thirteen safari operators reviewed on the same criteria. It takes full marks for destination breadth, with pages for 13 African countries and islands, and 20 of 25 for first-hand African expertise. It scores 6 of 20 for independent reviews, because its newest independent review found is from November 2019.
Aardvark Safaris says a good safari is possible for GBP 5,000 per person including economy flights, that the average client spend last year was just over GBP 7,500 per person, and that trips with club-class flights and exclusive camps reach GBP 30,000. The only itinerary with a published price found is a seven-night Zambezi Queen and Okavango Delta safari at GBP 4,500 per person, posted in October 2015.
Aardvark Safaris' own site says Alice Gully, who joined the management in 2004, is now sole owner. Companies House recorded her as holding more than 75% until 19 December 2025; since that date it has recorded Aardvark Trustee Company Limited, a company limited by guarantee incorporated in August 2025, as holding more than 75% of the shares and votes. Its directors are Alice Gully, Joanna Ainscough and Richard Preston.
Aardvark Safaris is rated 5/5 on Travelstride from 76 reviews, all excellent, with the newest from November 2019; one reviewer writes that they loved every second of their trip. Its Trustpilot listing has no reviews and no Feefo listing was found. Its own feedback page shows a five-star Google widget, which could not be checked for this record.
Yes. Aardvark Safaris' booking conditions say it is bonded by the Civil Aviation Authority under ATOL 5356 for flights and flight-inclusive holidays, and its guarantee page says an IPP financial protection policy covers non-flight holidays if it ceases trading. The ATOL number could not be checked on the CAA's own register, which does not load for automated checks.
Aardvark Safaris has pages for 13 African countries and islands: Botswana, Kenya, Madagascar, Malawi, Mozambique, Namibia, the Republic of the Congo, Rwanda, São Tomé and Príncipe, South Africa, Tanzania, Zambia and Zimbabwe. Its styles include family, honeymoon, primate, riding, beach, migration, mobile and small-group safaris, and Kilimanjaro climbs.
Yes. Aardvark Safaris says it has helped over 200 clients reach the top of Kilimanjaro and lists riding safaris among its journey styles. It says it has organised over 3,000 holidays since 1999 and that over 80% of its bookings come from word of mouth or repeat clients.
No. Aardvark Safaris is not bookable through this site and had no input into this page. Contact Aardvark Safaris directly, and compare its quote with a second specialist and a comparison platform for the same camps, room categories and dates.
Corrections and right of reply. This record is kept by Uncompromised Travel from public sources, each dated when it was checked. If you represent Aardvark Safaris and a fact here is wrong, out of date or missing, tell us and we will correct it with a dated note in the changelog. Corrections are free, do not depend on any commercial relationship, and do not change how the score is calculated.
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Richard J. · Uncompromised Travel · written from Valencia · record opened 24 September 2026 · facts re-verified 24 September 2026
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