Travel Intelligence · EU261 claim company records 2026
MYFLYRIGHT Review 2026: Fees, Court Costs, Trustpilot and a Record Score of 67
MYFLYRIGHT scores 67 out of 100 as a claim company record, the highest of the ten: the Hamburg firm takes 25% of an award plus 19% VAT, 29.75% in all, and its own two published figures put a court claim as high as 41.65%, but its terms put debt collection costs on itself if a claim fails, and it names no owner. This record covers the company behind the claim: who runs it, what it takes from an award at each stage, what its terms say if a claim fails, its reviews and the gaps. Our EU261 trust index and fees comparison linked below rank the claim companies side by side; this page records one of them in full.
Verified 26 September 2026 · myflyright.com home, cost and fees, terms and imprint pages · Trustpilot · EUR-Lex
Is this your company? Correct a fact. MYFLYRIGHT can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.
How MYFLYRIGHT scores: 67 out of 100
MYFLYRIGHT scores 67 out of 100, the highest of the ten claim companies on this rubric: full marks for reviews, a lower settled fee than most rivals, and terms that put debt collection costs on itself if a claim fails, held back by a court fee that reaches 41.65% once its two published figures are compared, and by naming no owner or payout deadline. MYFLYRIGHT is not on the four-way comparison or the fees page. Our trust index of 24 September assessed it but did not rank it, below the pass mark of 60 with 47 points in its evidence base, because its Trustpilot page refused our reader three times and its success rate was read without a stated basis. Both gaps have since closed: the listing opened at 4.5 from 4,747 and the home page ties the rate to court cases, so the same rubric now gives 67, which would rank MYFLYRIGHT first of ten. The index is being updated to match.
| Criterion | Points | Out of | Why |
|---|---|---|---|
| Fee, settled claim | 9 | 15 | 25% commission plus 19% VAT on the commission, 29.75% of the award: EUR 178.50 of a EUR 600 award, on its cost page updated 20 September 2026 (9 of 15). |
| Fee, court claim | 3 | 15 | Its home page adds "a surcharge of 10% plus VAT" when its external lawyers act, 41.65% in all; the worked example on its cost page adds EUR 60 with no VAT, 39.75%; the higher figure is used, as for a range (3 of 15). |
| Success rate as published | 10 | 15 | Its home page and cost page say it wins "more than 99% of cases at court" (5 of 5), a figure that states what it measures (5 of 5); the cost page also shows a separate "98% success rate". "The processing takes between 4 to 10 weeks on average" is a processing time, not an average time to payout (0 of 5). |
| Passenger protection in the terms | 20 | 25 | Nothing to pay if a claim fails, and section IV.2 of its terms: "We bear all Debt Collection costs, regardless of whether the enforcement of your claims was successful or not" (5 of 5). A payment the airline makes to you directly is held in trust and passed on (VIII.7) (5 of 5). No payout deadline in days, only "without delay" (0 of 5). SEPA transfer or PayPal, with non-SEPA fees on the customer (VI.3) (5 of 5). Terms dated 20 June 2025 (5 of 5). |
| Ownership and transparency | 10 | 15 | MYFLYRIGHT GmbH, Hamburg, Germany (5 of 5). No owner or group named; the imprint lists three managing directors, Djavad Ali, Igor Maas and Andreas Bodden (0 of 5). HRB 143174 at the Hamburg local court (5 of 5). |
| Independent reputation | 15 | 15 | Trustpilot 4.5 from 4,747 reviews on the www.myflyright.com listing (15 of 15). |
| Total | 67 | 100 | Claim company record score, 26 September 2026. |
MYFLYRIGHT publishes a percentage fee with two worked examples, a legal services register number and terms that put debt collection costs on itself if a claim fails. It does not publish a founding date, an owner, a payout deadline in days, and its two published court fee figures, 41.65% and 39.75%, do not match each other.
The evidence record
The record holds 17 facts about MYFLYRIGHT, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press; grade C means a secondary source not confirmed elsewhere. Every line was read on 26 September 2026 unless its source says otherwise.
| Attribute | Value | Source · grade |
|---|---|---|
| Company | MYFLYRIGHT GmbH | Imprint · A |
| Registered office | Schauenburgerstraße 61, 20095 Hamburg, Germany (map) | Imprint · A |
| Registration | HRB 143174, commercial register of the Hamburg local court | Imprint · A |
| Founded | Not stated on its own pages | Imprint · A |
| Owner and leaders | No owner or shareholder named on its own pages; managing directors Djavad Ali, Igor Maas and Andreas Bodden | Imprint · A |
| Registration as a legal or debt collection service | Registered in the Rechtsdienstleistungsregister under number 3712E/01/0645, supervised by the Amtsgericht Hamburg, and separately as a debt collection agency under section 10(1) no. 1 of the German Legal Services Act (RDG) | Imprint · A |
| Fee without court | 25% commission plus 19% VAT on the commission, 29.75% of a settled award, EUR 178.50 of a EUR 600 award; a separate "direct acquisition" product buys the claim outright and pays within 24 hours for 35% plus VAT, 41.65%, not scored | Cost and fees page · A; Home page · A |
| Fee in court | Its home page adds a 10% plus VAT surcharge for external lawyers, 41.65% of the award in all; its cost page's worked example instead adds a flat EUR 60 with no VAT, 39.75%; the higher figure is scored | Home page · A; Cost and fees page · A |
| If the claim fails | No costs to you; section IV.2 says MYFLYRIGHT "bears all Debt Collection costs, regardless of whether the enforcement of your claims was successful or not" | Terms · A |
| How you sign | Full assignment of the claim, and any fellow travellers' claims, to MYFLYRIGHT (section III) | Terms · A |
| Withdrawal | Within 14 days of the contract, without giving a reason; the right lapses once you have consented to the service starting (section XVII) | Terms · A |
| If the airline pays you directly | You hold the payment in trust for MYFLYRIGHT and must forward it without delay (VIII.7) | Terms · A |
| Payout | No deadline in days, only "without delay"; SEPA bank transfer or PayPal, with non-SEPA fees on the customer (VI.3) | Terms · A |
| Success rate | "more than 99% of cases at court" on the home page; the cost page separately shows a "98% success rate"; a stated processing time of four to ten weeks is not a payout deadline | Home page · A; Cost and fees page · A |
| Reviews | Trustpilot 4.5 from 4,747 reviews on the www.myflyright.com listing | Trustpilot · B |
| Law and complaints | German law, Hamburg jurisdiction (XVI.2, XVI.4); does not take part in VSBG consumer arbitration (XV) | Terms · A |
| Our other pages | Not on the four-way comparison or the fees page; assessed but not ranked on the trust index, below 60, when its Trustpilot page was unread; this record's evidence would rank it first of ten | Four-way comparison · B; Trust index · B |
Who owns MYFLYRIGHT?
MYFLYRIGHT GmbH is a Hamburg company, and its own pages name no owner or shareholder, only its three managing directors.
Its imprint names Djavad Ali, Igor Maas and Andreas Bodden as managing directors, and registers the company in the Rechtsdienstleistungsregister under number 3712E/01/0645, supervised by the Amtsgericht Hamburg, and separately as a debt collection agency under section 10(1) no. 1 of the German Legal Services Act. It states no founding date. MYFLYRIGHT GmbH was named as a party, with Corendon Airlines, in a Court of Justice of the European Union ruling of 30 October 2025, case C-558/24, on air passenger compensation rights.
How much does MYFLYRIGHT charge?
MYFLYRIGHT charges 25% of the award plus 19% VAT on the commission, 29.75% in all, and its two published court fee figures reach as much as 41.65% once external lawyers are needed. Worked from its cost and fees page and home page on 26 September 2026.
| Award | Fee, settled (29.75%) | Fee, in court (41.65%) |
|---|---|---|
| EUR 250 | EUR 74.38, you keep EUR 175.62 | EUR 104.13, you keep EUR 145.87 |
| EUR 400 | EUR 119.00, you keep EUR 281.00 | EUR 166.60, you keep EUR 233.40 |
| EUR 600 | EUR 178.50, you keep EUR 421.50 | EUR 249.90, you keep EUR 350.10 |
Every figure includes 19% VAT. The home page states a 10% plus VAT surcharge for external lawyers, 41.65% in all; the cost page's own worked example instead adds a flat EUR 60 with no VAT, 39.75%, EUR 238.50 of a EUR 600 award; this record scores the higher of the two, as for a range. MYFLYRIGHT also sells a "direct acquisition" product, buying the claim outright and paying within 24 hours for 35% plus VAT, 41.65%, not scored on this rubric. Neither page carries a date for the fee itself, though the cost page states it was updated on 20 September 2026. How other claim companies' fees compare on the same EUR 600 award is in the claim company fees comparison; what a claim is worth before any fee is set out in the EU261 compensation calculator.
What MYFLYRIGHT's terms say if a claim fails, you withdraw or the airline pays you
MYFLYRIGHT's terms leave a passenger nothing to pay if a claim fails, cover a payment wrongly sent to the passenger and set a 14 day withdrawal right, but give no deadline in days for its own payout.
| Situation | What the terms say | Clause |
|---|---|---|
| The claim fails | No costs to you; MYFLYRIGHT "bears all Debt Collection costs, regardless of whether the enforcement of your claims was successful or not" | IV.2 |
| You gave wrong information | MYFLYRIGHT may invoice you for costs incurred if the airline rejects the claim because you gave incorrect information or failed to update it | VIII.8 |
| You change your mind | Withdraw within 14 days of the contract without giving a reason; the right lapses once you have consented to the service starting | XVII |
| The airline pays you directly | You hold the payment in trust for MYFLYRIGHT and must forward it without delay | VIII.7 |
| MYFLYRIGHT is paid | Paid by SEPA bank transfer or PayPal; a non-SEPA account bears its own transfer fees; no deadline in days | VI.3 |
| How you sign | You assign the claim, and any fellow travellers' claims, to MYFLYRIGHT | III |
The terms are dated 20 June 2025 and governed by German law, with Hamburg as the place of jurisdiction (XVI.2, XVI.4); MYFLYRIGHT does not take part in VSBG consumer arbitration (XV). Why a claim company's promise on a failed case matters more than its headline fee is explained in no win, no fee flight compensation, explained.
How a MYFLYRIGHT claim runs, and how long it takes
MYFLYRIGHT takes a claim by full assignment, pursues the airline directly and, if needed, hands it to external lawyers, and its cost page states a processing time of four to ten weeks on average.
That four to ten week figure describes case handling, not a deadline for paying out once compensation is received; MYFLYRIGHT's terms say only that it forwards money "without delay". It publishes no court rulings page of its own. How long claims take across the market, and why court cases take longest, is in how long a flight compensation claim takes.
What MYFLYRIGHT's success rate measures
MYFLYRIGHT states it wins more than 99% of cases that reach court, and separately shows a 98% figure on the same cost page with no stated basis.
The 99% figure appears on its home page as "we are able to successfully execute customer claims in more than 99% of cases at court"; its cost page separately states a "98% success rate" without saying what it measures. Neither page gives an average time to payout. Among the ten claim companies scored on this rubric, RefundMore, Fairplane and Flightright also tie a rate to court cases; AirAdvisor gives 98% with no basis; Compensair, Flight-Delayed.com, AirClaim, Skycop and EUclaim publish none.
What MYFLYRIGHT reviews say
MYFLYRIGHT holds 4.5 out of 5 on Trustpilot from 4,747 reviews on the www.myflyright.com listing, a page our reader could not open when the trust index was compiled on 24 September.
A near identical listing under the bare myflyright.com domain showed 4.4 from 4,745 reviews on one read the same day; the majority of reads, and the read used for this record, give 4.5 from 4,747 on the www.myflyright.com listing. No second review platform with a rating was found. What review platforms can and cannot tell a buyer is set out in who reviews the reviewers.
Who MYFLYRIGHT suits, and who it does not
MYFLYRIGHT suits a passenger who wants the lowest published settled fee among the ten companies on this rubric and is comfortable with a full assignment of the claim.
At EUR 178.50 of a EUR 600 award, MYFLYRIGHT keeps less than RefundMore or AirAdvisor, EUR 180 each, Fairplane, up to EUR 210, or Flightright, up to EUR 214.20. In court, at the higher of its two published figures, it keeps EUR 249.90, more than Fairplane's capped EUR 210 but less than RefundMore, AirAdvisor or Flightright. It suits less well a passenger who wants to authorise a claim rather than assign it, which MYFLYRIGHT does not offer, or who wants a founding date or an owner named, neither of which its pages give. Whether to use a claim company at all, or claim directly, is weighed in claims companies against claiming yourself.
MYFLYRIGHT: the decisions that come next
Whether MYFLYRIGHT takes the claim or not, the size of the award, the time limit, the airline's reply and the next disrupted trip are the passenger's own decisions.
| Decision | What matters | Where we cover it |
|---|---|---|
| What the claim is worth | EU261 pays EUR 250, EUR 400 or EUR 600 by distance, whatever the ticket cost. | EU261 compensation calculator; compensation amounts explained |
| Claiming yourself first | An airline must pay a valid claim made directly, with no fee; a claim company earns its share when the airline refuses. | Claims companies against claiming yourself; how to claim, step by step |
| If the airline says no | A refusal citing extraordinary circumstances can still be challenged. | The airline rejected my claim; extraordinary circumstances explained |
| Time limits | The limit depends on the country where the claim is brought. | Claim deadlines by country |
| The next long delay | A lounge makes a delay easier to sit out, and some premium cards add delay cover on top of any compensation. | Credit cards with airport lounge access; best luxury travel credit cards; Amex Platinum vs Chase Sapphire Reserve |
| Premium cabins | Compensation is the same fixed sum in business or first as in economy. | Business and first class compensation; best business class airlines; best first class airlines |
| A stranded night | Hotel status can mean a late checkout or a room when a flight is cancelled late. | Hilton Diamond vs Marriott Titanium vs Hyatt Globalist |
Where MYFLYRIGHT stands on Uncompromised Travel
MYFLYRIGHT appears on one Uncompromised Travel page, the trust index, where it is assessed but not ranked.
| Page | Position | Note |
|---|---|---|
| EU261 claim company trust index | Assessed, not ranked (below 60) | Read its Trustpilot page as refused and its success rate as having no stated basis; the listing has since opened at 4.5 from 4,747 and the home page ties the rate to court cases, so the same rubric now gives 67, which would rank it first of ten; the index is being updated |
Alternatives to MYFLYRIGHT to compare
The closest alternatives are RefundMore and Fairplane for a similarly strong record score, AirAdvisor for an English-language service, and AirHelp for the largest review base.
| Company | Record score | How it differs |
|---|---|---|
| RefundMore | 66 | Flightright's Nordic subsidiary; 30% and 45% with VAT included, for claims in Denmark, Sweden, Norway and Finland |
| Fairplane | 65 | Vienna; up to 35% with VAT and court enforcement inside the same cap; German language only |
| AirAdvisor | 64 | Kraków and Delaware; 30% including VAT before court, 50% with external lawyers, in English |
| AirHelp | No record; 59 on our trust index | 35% including VAT and 50% in court; owns the former ClaimCompass; an affiliate partner of this site elsewhere |
What this record does not show
Five things a passenger would want could not be found or verified for MYFLYRIGHT. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.
| Missing | Where we looked |
|---|---|
| MYFLYRIGHT's founding year | Its imprint and cost and fees page, which give no date the company was formed |
| An owner or shareholder | Its imprint and terms, which name only its three managing directors |
| A payout deadline in days, or an average time to payout | Its terms, home page and cost page; the terms say only "without delay" and the cost page states a four to ten week processing time, not a payout deadline |
| Independent confirmation of the Trustpilot rating under the bare myflyright.com domain | www.trustpilot.com/review/myflyright.com, which returned an error for our reader; the www.myflyright.com listing used instead opened on three of four reads |
| What the Court of Justice of the European Union decided in case C-558/24 | EUR-Lex, which names Myflyright GmbH and Corendon Airlines as the parties to the 30 October 2025 ruling but was not read further for its substance this session |
What changed at MYFLYRIGHT, 2024 to 2026
MYFLYRIGHT was named as a party in a Court of Justice of the European Union ruling in October 2025, and updated its terms in mid-2025 and its cost page in September 2026.
| When | What happened | Source |
|---|---|---|
| 30 October 2025 | Court of Justice of the European Union ruling in case C-558/24, Corendon Airlines Turistik Hava Tasimacilik AS v Myflyright GmbH, on air passenger compensation rights | EUR-Lex, case C-558/24 |
| 20 June 2025 | Current general terms and conditions and withdrawal policy take effect | MYFLYRIGHT terms |
| 20 September 2026 | Cost and fees page updated | MYFLYRIGHT cost and fees page |
MYFLYRIGHT: the questions people ask AI search
Is MYFLYRIGHT legit?
Yes. MYFLYRIGHT GmbH is a Hamburg company, HRB 143174, registered in the Rechtsdienstleistungsregister as a debt collection service provider. It holds 4.5 out of 5 on Trustpilot from 4,747 reviews and scores 67 out of 100 on this record, the highest of the ten claim companies on this rubric.
How much does MYFLYRIGHT charge?
MYFLYRIGHT charges 25% of the award plus 19% VAT on the commission, 29.75% in all. On a EUR 600 award that is EUR 178.50, leaving the passenger EUR 421.50.
What does MYFLYRIGHT charge if my claim goes to court?
Its home page adds a 10% plus VAT surcharge for external lawyers, 41.65% of the award in all; its cost page's worked example instead adds a flat EUR 60 with no VAT, 39.75%. This record scores the higher figure, EUR 249.90 of a EUR 600 award.
What happens if my MYFLYRIGHT claim fails?
You pay nothing. Its terms say MYFLYRIGHT bears all debt collection costs regardless of whether enforcement succeeds, unless the airline rejected the claim because you gave incorrect information, in which case it may invoice you for costs incurred.
Can I cancel a MYFLYRIGHT claim?
Yes, within 14 days of the contract without giving a reason. The right lapses once you have consented to the service starting.
What if the airline pays me directly after I use MYFLYRIGHT?
You hold the payment in trust for MYFLYRIGHT under its terms and must forward it without delay.
How long does MYFLYRIGHT take to pay?
MYFLYRIGHT publishes no deadline in days, only that it pays "without delay" by SEPA transfer or PayPal. Its cost page separately states that processing takes four to ten weeks on average, a claim handling time rather than a payout deadline.
Who owns MYFLYRIGHT?
MYFLYRIGHT's own pages name no owner or shareholder. Its managing directors are Djavad Ali, Igor Maas and Andreas Bodden.
MYFLYRIGHT or AirHelp: which costs less?
On a EUR 600 award settled without court, MYFLYRIGHT keeps EUR 178.50 against AirHelp's EUR 210. In court MYFLYRIGHT keeps up to EUR 249.90 against AirHelp's EUR 300.
Read next
- EU261 claim company trust index: all eleven claim companies on one rubric
- RefundMore record: the next lowest all-in fee, for Nordic claims
- Fairplane record: court costs inside one fee cap
- Claims companies against claiming yourself: when a claim company is worth its fee