Expeditions · Safari operator records 2026
By Richard J. · written from ValenciaCompany record · scored 88/100Verified 24 September 2026
Discover Africa Safaris, the Cape Town safari company Steve Conradie and Andre Van Kets built from a 2002 travel business, scores 88/100 on our six-criterion operator review, joint second of the thirteen operators reviewed with Micato Safaris: full marks for independent reviews and destination breadth, 24 of 25 for expertise, and 5 of 10 for ownership transparency. SafariBookings rates it 4.9 from 593 reviews, it prices 17 trips on its site from $1,080 per person, and it has 13 named experts, an office in Cape Town and UK, US and Australian phone lines. What a buyer cannot find: who owns the company, and the financial protection its marketing promises, which its booking terms do not name.
Verified 24 September 2026 · Discover Africa's own pages, booking conditions and group site · SafariBookings and Trustpilot · ATTA directory · NBC New York and the Mail & Guardian · Skift
Discover Africa Safaris is a division of Discover Africa Group (Pty) Ltd, registration number 2003/012380/07, which trades from Fedgroup Place in Bellville, Cape Town, and also runs Drive South Africa and 4x4 Hire. Every row below links to its source and was checked on the date shown.
| Field | Fact | Source | Checked |
|---|---|---|---|
| Trading name | Discover Africa Safaris (discoverafrica.com); group site discoverafricagroup.com | Discover Africa homepage | 24 Sep 2026 |
| Legal entity | 'Discover Africa is a division of the Discover Africa Group (Pty) Ltd', registration number 2003/012380/07; South Africa's register could not be checked | Terms of use | 24 Sep 2026 |
| Founded | 2002 as a vehicle-planning business ('Buybacks'); Discover Africa launched in 2010 by 'Andre and Steve' | Group story | 24 Sep 2026 |
| Founders | Steve Conradie (Director of Operations and Finance) and Andre Van Kets (marketing and technology) | Meet the founders | 24 Sep 2026 |
| Office | Unit 4 and 5 (2nd floor), Fedgroup Place, 35 Willie van Schoor Avenue, Bellville, Cape Town (map); its booking terms give 1st Floor, 38 Hout Street, Cape Town 8001 | Contact page | 24 Sep 2026 |
| Phones | US +1 720 681 6235; UK +44 20 3885 0549; Australia +61 243 127 620; other +27 21 422 3498 | Contact page | 24 Sep 2026 |
| Hours and reply | Monday to Friday 08:00 to 19:00 (GMT+2); 'a Travel Expert will get back to you within 24 hours' | Contact page | 24 Sep 2026 |
| In-trip support | '24/7 Support' | Contact page | 24 Sep 2026 |
| Owners | Not stated on its site | Group team page | 24 Sep 2026 |
| Sister brands | Drive South Africa (car hire) and 4x4 Hire | Discover Africa Group | 24 Sep 2026 |
| How it books | 'DiscoverAfrica.com provides clients with travel and/or other services as an agent' | Booking conditions | 24 Sep 2026 |
| Money protection | None named in its booking conditions; its marketing says 'bonded with industry-leading financial protection' and SATSA-accredited | Why book with us | 24 Sep 2026 |
| Deposit and balance | 30%, non-refundable (flights 100%, villas 50%); balance 60 days before departure | Booking conditions | 24 Sep 2026 |
| Cancellation | 60 days or more ahead: 70% refunded; 30 to 60 days: 50% refunded; under 30 days: nothing refunded | Booking conditions | 24 Sep 2026 |
| Terms date | Booking conditions 'Last Updated: 30 May 2024' | Booking conditions | 24 Sep 2026 |
| Destinations | 13 African countries plus Zanzibar; Africa only | Destinations page | 24 Sep 2026 |
| Published prices | 17 itineraries, per person sharing in USD, from $1,080 to $2,820 | Safaris page | 24 Sep 2026 |
| Independent reviews | SafariBookings 4.9 from 593 (newest 22 Sep 2026); Trustpilot 4.8 from 177 (newest 31 Aug 2026) | SafariBookings | 24 Sep 2026 |
| Memberships | ATTA, 'African Based Travel Specialist' (confirmed); SATSA and IGLTA per SafariBookings and its site | ATTA directory | 24 Sep 2026 |
| Awards, per its site | World Luxury Travel Awards 2022 to 2025; CorporateLiveWire South Africa Prestige Awards 2020 | Why book with us | 24 Sep 2026 |
| Team | 13 named experts; Nadine Muller, Commercial Director; Alice Lombard, Head of Product | Team page | 24 Sep 2026 |
| Page for AI assistants | Publishes /llm-info/, a summary written for AI tools | llm-info page | 24 Sep 2026 |
Discover Africa Safaris scores 88/100: it has 593 reviews on SafariBookings at 4.9, a team based in Africa and prices on its site, and it loses most of its points on what it does not publish about itself. Co-founder Steve Conradie was first taken to the Kruger by his grandfather in 1976 and in 2002 made a six-month Land Rover drive "all the way to the Serengeti in Tanzania"; Andre Van Kets, who runs its marketing and technology, studied business and computer science at the University of Cape Town. Its team page names 13 experts, each with the countries they know, among them Vihann Van Wyk, a former professional field guide. Against that, its site does not say who owns the company, and its booking conditions name none of the protection its marketing describes.
| Criterion | Score | Why |
|---|---|---|
| First-hand African expertise | 24/25 | Co-founder Steve Conradie first went to the Kruger in 1976 and made a six-month Land Rover drive to the Serengeti in 2002; its 13 named experts list the countries they know, one a former field guide; its office is in Cape Town; selling African travel since 2002. |
| Independent review evidence | 20/20 | SafariBookings shows 4.9 from 593 reviews, the newest from 22 September 2026; Trustpilot shows 4.8 from 177, the newest from 31 August 2026. |
| Destination breadth | 15/15 | 13 African countries have their own pages, from South Africa, Botswana and Tanzania to Malawi, the Republic of the Congo and Mauritius, plus Zanzibar. |
| Pricing transparency | 12/15 | 17 itineraries carry a 'from' price per person sharing in US dollars, with inclusions and exclusions; the pages show a season calendar but do not say which season or year the price applies to. |
| Service model and support hours | 12/15 | UK, US and Australian phone lines, weekday hours of 08:00 to 19:00 (GMT+2), a reply 'within 24 hours' and '24/7 Support'; one named expert from enquiry to return is not promised. |
| Ownership transparency | 5/10 | Its site names co-founders Steve Conradie and Andre Van Kets but not its shareholders, and publishes Discover Africa Group (Pty) Ltd, 2003/012380/07; South Africa's company register could not be checked. |
| Total | 88/100 |

At 88/100, Discover Africa Safaris is joint second of the 13 safari operators reviewed on these six criteria, level with Micato Safaris and one point below Go2Africa. It already appears on two of our awards pages as a World Travel Awards nominee for Africa's Leading Safari Company: on the World Travel Awards safari page for 2026 and the award-winning safari companies page for 2025; Safari.com won both years. It has not been assessed on our safari planner index or payment terms index.
| # | Operator | Review score /100 |
|---|---|---|
| 1 | Go2Africa | 89 |
| 2 | Micato Safaris | 88 |
| 2 | Discover Africa Safaris (this record) | 88 |
| 4 | Expert Africa | 87 |
| 4 | Yellow Zebra Safaris | 87 |
| 6 | Extraordinary Journeys | 81 |
| 6 | Abercrombie & Kent | 81 |
| 8 | andBeyond | 78 |
| 9 | Scott Dunn | 75 |
| 9 | Natural Habitat Adventures | 75 |
| 9 | Roar Africa | 75 |
| 12 | Ker & Downey Africa | 64 |
| 13 | Rothschild Safaris | 58 |
Discover Africa Safaris prices 17 itineraries on its safaris page per person sharing in US dollars, from $1,080 for five days at Victoria Falls to $2,820 for six days in Botswana; most are short trips of three to seven days, and many are shown against a higher crossed-out price. The itinerary pages list what is included and excluded: the three-day gorilla trek in Rwanda, from $2,700, includes transfers, internal flights, all meals and local drinks, and excludes international flights, visas, insurance and tips. Each page shows a calendar of peak and low seasons but does not say which season or year the price applies to. Longer tailor-made trips are quoted individually. Our safari cost by budget guide shows what longer trips cost.
| Itinerary | Days | From, per person sharing | Crossed-out price |
|---|---|---|---|
| Affordable Victoria Falls Stay | 5 | $1,080 | None |
| East Africa Beach Extension, Zuri | 4 | $1,350 | $1,890 |
| Livingstone Discovery | 4 | $1,690 | $2,100 |
| Greater Kruger Safari Short and Sweet | 3 | $1,836 | None |
| Malawi Island Escape | 5 | $2,005 | $2,135 |
| Affordable South Luangwa Safari | 4 | $2,010 | $2,380 |
| Affordable Sabi Sands All Inclusive Safari | 3 | $2,078 | None |
| Luxury Honeymoon in Mauritius | 7 | $2,080 | $2,590 |
| Affordable Masai Mara All Inclusive Safari | 4 | $2,170 | $4,110 |
| Wildwaters of Uganda | 3 | $2,290 | $2,620 |
| Pemba Holidays at Fundu Lagoon | 7 | $2,290 | $3,500 |
| Timbavati Safari Short and Sweet | 4 | $2,492 | $2,997 |
| Short Victoria Falls and Chobe Experience | 5 | $2,540 | $4,420 |
| Affordable Greater Kruger Safari Combo | 5 | $2,583 | $2,971 |
| The Cape, Penguins, Vineyards and Coastlines | 10 | $2,611 | $3,448 |
| A Short Gorilla Trekking in Rwanda | 3 | $2,700 | $2,820 |
| Unfiltered Botswana | 6 | $2,820 | $4,420 |
Prices as listed on its safaris page on 24 September 2026. For context, our South Africa safari cost guide, Kenya safari cost guide and Rwanda safari cost guide set these prices against the market.

Discover Africa's team page names 13 people, all with the African countries they have travelled, and says its team has "over 60 years of collective experience". Reviewers often name their planner, and its site says it offers "24/7 Support", but it does not promise one expert from enquiry to return. The Head of Product quoted by NBC New York in December 2024, Murielle Mignot-Vegezzi, is no longer on its team page; Alice Lombard now holds that title on the group team page.
| Name | Role | Countries or experience it lists |
|---|---|---|
| Steve Conradie | Co-founder; Director of Operations and Finance | South Africa, Namibia, Botswana, Zimbabwe, Mozambique, Zambia, Malawi, Tanzania, Uganda, Rwanda |
| Andre Van Kets | Co-founder; marketing and technology | Twelve destinations including Kenya, Rwanda, Zanzibar and Madagascar |
| Nadine Muller | Commercial Director | 'over a decade in the travel and hospitality industry' |
| Bianca Angelucci | Africa Safari Expert | 'over 15 years of safari expertise'; ten destinations from Tanzania to Mauritius |
| Matthys Van Aswegen | Senior Travel Consultant | 'over 18 years experience in the travel industry' |
| Vihann Van Wyk | Africa Safari Expert | Former professional field guide and lodge manager |
| Alice Lombard | Head of Product (group); Sales and Product Manager | Nine destinations including Uganda, Rwanda and Mauritius |
| Adelle Bell, Cayleigh Brown, Chrizaan Troch, Devryn Panaino, Justin Van Wyk, Megan Warrington | Africa safari and concierge experts | Southern and East African countries listed for each |
Discover Africa Safaris is rated 4.9 on SafariBookings from 593 reviews, the newest from 22 September 2026, and 4.8 on Trustpilot from 177, where 95% are five-star. SafariBookings reviewers describe planners who were "knowledgeable, responsive and always prompt"; on Trustpilot, "She listened to what I wanted to do and put together a perfect itinerary". The complaints found concern individual lodges, such as mismatched room descriptions, cleanliness and plumbing at one lodge, and slow email replies when a problem arose. The review widgets on its own pages show different counts on different pages, and its reviews page adds "933 Reviews" across platforms. Our safari operator review index explains how we weigh platforms.
| Platform | Rating | Reviews | Newest |
|---|---|---|---|
| SafariBookings | 4.9 | 593 | 22 September 2026 |
| Trustpilot | 4.8 | 177 (95% five-star) | 31 August 2026 |
| Google, via its own widget | 4.9 | 159 | Not checked |
Discover Africa Safaris says it won World Luxury Travel Awards four years running, 2022 to 2025, and a CorporateLiveWire South Africa Prestige Award in 2020; neither could be checked at source, and the World Luxury Travel Awards site does not allow automated checks. Two press mentions were confirmed: a syndicated CNBC story on NBC New York in December 2024 quoting its then head of product, and a Mail & Guardian article in July 2023 on the group's use of AI, published as partner content. Its press page also lists a Skift article of 30 December 2023 that does not mention Discover Africa. Its HerdTracker service, the group says, broadcast the first live stream of the Great Wildebeest Migration in 2015.
Discover Africa Safaris has pages for 13 African countries plus Zanzibar and sells only Africa. Its experiences run from big cat, gorilla, migration, walking, horseback and photographic safaris to rail journeys, mobile camping, beach holidays and family and honeymoon trips, and it lists more than 40 lodge partners, among them Asilia Africa, Great Plains Conservation and Sabi Sabi. Its summary for AI tools says it does not offer group bus tours, budget overland trips or self-drive car hire, which sister brand Drive South Africa handles.
| Region | Destinations with their own Discover Africa pages |
|---|---|
| Southern Africa | South Africa, Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Malawi |
| East Africa | Tanzania, Kenya, Uganda, Rwanda, Zanzibar |
| Central Africa | Republic of the Congo |
| Indian Ocean | Mauritius |

Discover Africa Safaris' site names its co-founders, Steve Conradie and Andre Van Kets, but not its owners; its terms name the company, Discover Africa Group (Pty) Ltd, registration 2003/012380/07, and South Africa's register could not be checked for this record. The group's story begins in 2002 with "Buybacks", which helped travellers plan vehicles for long trips in southern Africa, adds car hire, 4x4s, campers and an overland partnership by 2006, and launches Discover Africa in 2010. The group team page lists Steve Conradie as founder and Andre Van Kets as director. No investor or parent company beyond the group appears on its site or in the press checked.
| Date | Event | Source |
|---|---|---|
| 2002 | 'Buybacks' launched, planning vehicles for long trips in southern Africa | Group story |
| 2003 to 2005 | Car hire, 4x4s and campers added | Group story |
| 2006 | Partnership with Overlanding Africa for budget safaris | Group story |
| 2010 | Discover Africa launched by Andre and Steve | Group story |
| 2012 | Botswana, Mozambique, Namibia, Zambia and Zimbabwe added | Group story |
| 2014 | East Africa added; HerdTracker launched | Group story |
| 2015 | First live stream of the Great Wildebeest Migration, per the group | Group story |
| 30 May 2024 | Current booking conditions | Discover Africa |
| 2024 | HerdTracker AI migration prediction added | Group story |
Discover Africa Safaris takes a 30% non-refundable deposit and the balance 60 days before departure; cancelling 60 or more days ahead refunds 70%, 30 to 60 days ahead refunds 50%, and inside 30 days nothing. Its booking conditions, last updated 30 May 2024, say it acts "as an agent", recommend but do not require comprehensive insurance, and name no bond, trust account or protection scheme. Its why book with us page says it is "bonded with industry-leading financial protection" and "accredited by the Southern Africa Tourism Services Association (SATSA)"; SafariBookings lists SATSA among its accreditations, but SATSA's directory could not be searched for this check. Our guide to safari deposits and payment terms compares these with the market.
| Term | Discover Africa Safaris |
|---|---|
| Deposit | 30%, non-refundable; flights 100%; villas 50% |
| Balance | 60 days before departure |
| Cancel 60 days or more ahead | 70% refunded |
| Cancel 30 to 60 days ahead | 50% refunded |
| Cancel under 30 days ahead | Nothing refunded |
| Amendments | 'amendment fees where applicable'; no amounts |
| Role | Acts as an agent |
| Financial protection | None named in the terms; 'bonded' and SATSA per its marketing |
| Insurance | Recommended |
Seven things a buyer might look for could not be found or did not match on 24 September 2026. Each is listed so it can be answered; if Discover Africa Safaris publishes or corrects any of them, this record will change with a dated note.
Against two other Cape Town operators and a UK specialist we have reviewed, Discover Africa matches Go2Africa on reviews and pricing and trails it and Yellow Zebra Safaris on ownership transparency.
| Discover Africa | Go2Africa | Yellow Zebra | Ker & Downey Africa | |
|---|---|---|---|---|
| Review score | 88 | 89 | 87 | 64 |
| Base, founded | Cape Town; 2002 (safaris from 2010) | Cape Town; 1998 | Kingston upon Thames; 2012 | Cape Town; 2012 |
| Best independent reviews | SafariBookings 4.9 from 593 | Feefo 4.9 from 3,118 | Trustpilot 4.9 from 1,710 | SafariBookings 5.0 from 140 |
| Ownership transparency | 5 of 10 | 8 of 10 | 7 of 10 | 4 of 10 |
| Pricing transparency | 12 of 15 | 12 of 15 | 14 of 15 | 6 of 15 |
The fair test of any quote from Discover Africa Safaris is a like-for-like quote for the same camps, nights and season from a second specialist and a comparison platform. Ask each for the same lodges by name, the same room category and the same inclusions, then compare the per-person total with international flights excluded.
Get a second specialist quote from Go2Africa →
Compare safari operators' prices on BookAllSafaris →
Browse priced safaris on Safari.com →
Four dated changes shape Discover Africa Safaris' public record today.
30 May 2024. Its current booking conditions were last updated.
2024. The group added AI-based migration prediction to HerdTracker.
December 2024 to September 2026. Its head of product changed, from Murielle Mignot-Vegezzi, quoted by NBC New York, to Alice Lombard on its team page.
24 September 2026. This record opened with a score of 88/100.
On Uncompromised Travel's six-criterion operator review, Discover Africa Safaris scores 88/100, joint second of the thirteen safari operators reviewed on the same criteria, level with Micato Safaris and one point below Go2Africa. It takes full marks for independent reviews, with SafariBookings showing 4.9 from 593, and for destination breadth, and 24 of 25 for first-hand African expertise from its Cape Town team. It scores 5 of 10 for ownership transparency, because its site does not say who owns the company, and its booking terms name no financial protection scheme.
Discover Africa Safaris prices 17 itineraries on its safaris page per person sharing in US dollars, from $1,080 for five days at Victoria Falls to $2,820 for six days in Botswana, most of them short trips and many shown with a higher crossed-out price. A four-day all-inclusive Masai Mara safari is from $2,170 and a three-day gorilla trek in Rwanda from $2,700, including transfers, internal flights, meals and local drinks but not international flights, visas, insurance or tips. Longer tailor-made trips are quoted individually.
Discover Africa Safaris is a division of Discover Africa Group (Pty) Ltd, registration number 2003/012380/07, a South African company that also runs Drive South Africa and 4x4 Hire. Its site names Steve Conradie and Andre Van Kets as the co-founders who launched the business in 2002 and the safari brand in 2010, but does not say who owns the company, and South Africa's company register could not be checked for this record.
Discover Africa Safaris' site says it is "bonded with industry-leading financial protection" and "accredited by the Southern Africa Tourism Services Association (SATSA)", and SafariBookings lists SATSA among its accreditations. Its booking conditions, last updated 30 May 2024, say it acts as an agent and name no bond, trust account or protection scheme, and SATSA's own directory could not be searched for this check. Ask it in writing how client payments are protected before paying.
Discover Africa Safaris is rated 4.9 on SafariBookings from 593 reviews, the newest from 22 September 2026, and 4.8 on Trustpilot from 177, where 95% are five-star. Reviewers praise its planners, one saying "She listened to what I wanted to do and put together a perfect itinerary"; the complaints found concern individual lodges, such as room descriptions, cleanliness and plumbing at one lodge and a 2.5-hour drive from the booked airport.
Discover Africa Safaris has pages for South Africa, Namibia, Botswana, Zimbabwe, Zambia, Mozambique, Malawi, Tanzania, Kenya, Uganda, Rwanda, the Republic of the Congo and Mauritius, plus Zanzibar. It sells only Africa and says it does not offer group bus tours, budget overland trips or self-drive car hire, which its sister brand Drive South Africa handles.
Discover Africa Safaris takes a 30% non-refundable deposit, with flights paid in full and villas at 50%, and the balance 60 days before departure. Cancelling 60 or more days ahead refunds 70%, 30 to 60 days ahead refunds 50%, and inside 30 days nothing is refunded. It recommends, rather than requires, comprehensive travel insurance.
No. Discover Africa Safaris is not bookable through this site and had no input into this page. Contact Discover Africa directly, and compare its quote with a second specialist and a comparison platform for the same camps, room categories and dates.
Corrections and right of reply. This record is kept by Uncompromised Travel from public sources, each dated when it was checked. If you represent Discover Africa Safaris and a fact here is wrong, out of date or missing, tell us and we will correct it with a dated note in the changelog. Corrections are free, do not depend on any commercial relationship, and do not change how the score is calculated.
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Richard J. · Uncompromised Travel · written from Valencia · record opened 24 September 2026 · facts re-verified 24 September 2026
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