Flightright charges usually 20% to 30% plus VAT, with a 14% surcharge on success if contract lawyers are needed; ClaimFlights charges a flat 25% plus VAT, the same in court. Both are German companies, in Berlin and Bonn.
Flightright or ClaimFlights: which is better?
ClaimFlights suits a claimant who expects the case to go to court, where its fee stays at 25%, or who lives outside the EU and pays no VAT on it. Flightright suits one whose flight gets a rate below 25% when ordering, or who wants a company running since 2010.
Where these facts come from. Every line is what Flightright and ClaimFlights publish on their own websites, read on 20 October 2026, with their Trustpilot ratings, from the Uncompromised Travel flight compensation table. Neither paid to be on this page. The page does not score them: it says which suits whom.
Flightright: Founded by Philipp Kadelbach and Sven Bode.
ClaimFlights: The same flat 25% fee in court.
What do they charge?
Fee if it wins
Flightright: Usually 20% to 30% of the compensation, plus VAT, agreed when ordering.
ClaimFlights: A flat 25% success fee plus VAT by country of residence (29.75% gross for German residents, no VAT for US and non-EU residents).
If it goes to court
Flightright: A surcharge of 14%, only if successful, when contract lawyers are needed; it pays court costs if the case is lost.
ClaimFlights: No extra fee: the flat 25% stays the same if it goes to court; it bears court and lawyer costs.
If the claim fails
Flightright: No costs if the claim is unsuccessful, including when contract lawyers are called in.
ClaimFlights: 'If we do not win, we charge nothing. Period.'
What are their reviews like?
Trustpilot
Flightright: 4.5 out of 5 from 3,410 reviews, newest review 19 October 2026, read 20 October 2026.
ClaimFlights: 4.2 out of 5 from 501 reviews, newest review 13 October 2026, read 20 October 2026.
How and when do they pay out?
How it pays you
Flightright: By SEPA bank transfer, after the airline pays: 'we transfer you the funds once we receive them from the airline, minus our success fee'.
ClaimFlights: Paid to the customer's bank account once the claim is won ('compensation is paid directly to you'); Bank details are requested only after a win.
How long a claim takes
Flightright: No fixed time: processing varies from case to case, so an exact time cannot be given, it says.
ClaimFlights: Out of court: 'we often can pay in less than 3 months'.
What do they claim for?
Rules it claims under
Flightright: EU261 and UK261, the claims it enforces.
ClaimFlights: Claims are pursued under EU261; UK261, US DOT rules and the Montreal Convention are explained as other regimes.
Flights outside Europe
Flightright: Only where EU or UK rules apply, not other countries' rules.
ClaimFlights: EU261 covers flights departing an EU airport on any airline (including United, Delta, American, Emirates) and flights arriving in the EU from outside only on EU airlines.
How far back
Flightright: UK: 6 years (5 in Scotland), counted from the end of the year of the incident.
ClaimFlights: UK 6 years; 'at least 3 years' in many other European countries, counted from the end of the year.
Do they go to court?
Lawyers
Flightright: Contract lawyers: 'we are not able to appear before a court', so partner law firms across Europe are used.
ClaimFlights: Partner lawyers: 'our contracted lawyer' and 'partner lawyers across Europe' take cases to court.
Court action
Flightright: Through contract law firms across Europe, mandated in its name and at its cost; a 14% surcharge applies on success.
ClaimFlights: Partner lawyers across Europe take the case to court at no extra cost; it cites a 'litigation track record against budget airlines through German courts' and a 'cross-border legal network'.
Who are they?
Registered company
Flightright: Flightright GmbH, Revaler Str. 28, 10245 Berlin, Germany.
ClaimFlights: Claim Flights GmbH (trading as ClaimFlights), HRB 21397, registered in Bonn, Germany.
Based in
Flightright: Berlin, Germany.
ClaimFlights: Bonn, Germany.
Founded
Flightright: 2010, by its own account.
ClaimFlights: 2014, by its own account.
What are the alternatives to Flightright and ClaimFlights?
Three more claims companies, on the same facts, if neither fits:
MYFLYRIGHT: A choice of commission or instant payout. Fee: 25%, plus VAT; Trustpilot 4.5 from 4,760 reviews.
FairPlane: 24% to 35% including VAT. Fee: 24% to 35%, including VAT; Trustpilot 4.8 from 4,098 reviews.
FlyClaims: A 20% fee, VAT included. Fee: 20%, including VAT.
Flightright or ClaimFlights: the questions people ask
Which has more Trustpilot reviews?
Flightright has 4.5 out of 5 from 3,410 reviews and ClaimFlights 4.2 from 501, as read on the day shown.
Do both cover court costs if the case is lost?
Yes: Flightright pays the contract lawyer, court costs and the airline's legal fees if the case is lost and ClaimFlights bears all court and lawyer costs, by their own accounts.
How much does Flightright charge?
Flightright publishes a fee of 20% to 30%, plus VAT. A surcharge of 14%, only if successful, when contract lawyers are needed; it pays court costs if the case is lost.
How much does ClaimFlights charge?
ClaimFlights publishes a fee of 25%, plus VAT. No extra fee: the flat 25% stays the same if it goes to court; it bears court and lawyer costs.
What are Flightright reviews like?
On Trustpilot, 4.5 out of 5 from 3,410 reviews, newest review 19 October 2026, read 20 October 2026.
What are ClaimFlights reviews like?
On Trustpilot, 4.2 out of 5 from 501 reviews, newest review 13 October 2026, read 20 October 2026.
Can I claim without either company?
Yes. You can claim from the airline directly and for free; in the UK or EU you can go on to the national enforcement body or an approved dispute scheme if the airline refuses.
Are Flightright or ClaimFlights partners of Uncompromised Travel?
No. Neither paid to be on this page and no company on it is a partner of Uncompromised Travel.
How current is this page?
Each fact was read on 20 October 2026. Fees and terms change, so check the company's own terms before you sign.
Built to answer the question in the main heading. What is shown: what Flightright and ClaimFlights published on their own websites, read on 20 October 2026, with their Trustpilot ratings, from the Uncompromised Travel flight compensation table. Neither is a partner of Uncompromised Travel and neither paid to be on this page. How this site earns · How we work.
Richard Jasinski · Uncompromised Travel · written from Valencia · first published 3 November 2026 · updated 3 November 2026
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