Is ClaimFlights legit?

ClaimFlights is Claim Flights GmbH of Bonn, Germany, founded in 2014 and registered as a legal service provider. It charges a flat 25% success fee plus VAT, adds nothing if it goes to court and has a Trustpilot rating of 4.2 from 501 reviews.

Is ClaimFlights legit?

ClaimFlights names its registered company, Claim Flights GmbH, with its Bonn register number and its registration under the German Legal Services Act. Partner lawyers take its court cases at no extra cost.

• Registered company: Claim Flights GmbH (trading as ClaimFlights), HRB 21397, registered in Bonn, Germany.
• Founded: 2014, by its own account.
• What it is: A claims company working on commission (a flat 25% success fee) under a signed digital assignment of the claim, using partner lawyers for court.
• Lawyers and regulation: Partner lawyers: 'our contracted lawyer' and 'partner lawyers across Europe' take cases to court.
• Track record: '49,731+ passengers represented' and '49,731+ passengers helped'.

How much does ClaimFlights charge?

ClaimFlights publishes a fee of 25%, plus VAT.

• Fee if it wins: A flat 25% success fee plus VAT by country of residence (29.75% gross for German residents, no VAT for US and non-EU residents).
• If it goes to court: No extra fee: the flat 25% stays the same if it goes to court; it bears court and lawyer costs.
• If the claim fails: 'If we do not win, we charge nothing. Period.'
• Other fees: No admin, payout or cancellation fee is stated.

What are ClaimFlights reviews like?

ClaimFlights has a Trustpilot rating of 4.2 out of 5 from 501 reviews, read 20 October 2026; each platform is shown on its own, never added together.

• Trustpilot: 4.2 out of 5 from 501 reviews, newest review 13 October 2026, read 20 October 2026.

How long does ClaimFlights take to pay out?

What ClaimFlights says about how and when it pays, from its own website:

• How it pays you: Paid to the customer's bank account once the claim is won ('compensation is paid directly to you'); Bank details are requested only after a win. Out of court, 'we often can pay in less than 3 months'; Litigated cases 6 to 12 months or more.
• How long a claim takes: Out of court: 'we often can pay in less than 3 months'.

What does ClaimFlights claim for?

• Rules it claims under: Claims are pursued under EU261; UK261, US DOT rules and the Montreal Convention are explained as other regimes.
• Flights outside Europe: EU261 covers flights departing an EU airport on any airline (including United, Delta, American, Emirates) and flights arriving in the EU from outside only on EU airlines.
• Claims the airline rejected: It reviews claims 'already rejected by the airline', gives a 'free second-opinion legal review' and takes claims others declined.
• Court action: Partner lawyers across Europe take the case to court at no extra cost; it cites a 'litigation track record against budget airlines through German courts' and a 'cross-border legal network'.

Is ClaimFlights worth it?

ClaimFlights is worth it if you want one fee whether or not the claim goes to court: 25% plus VAT, which is 29.75% for German residents. The alternatives below include lower rates.

What are the alternatives to ClaimFlights?

Four claims companies set beside ClaimFlights on the same facts:

• FlyClaims: A 20% fee, VAT included. Fee: 20%, including VAT.
• Flightright: Founded by Philipp Kadelbach and Sven Bode. Fee: 20% to 30%, plus VAT; Trustpilot 4.5 from 3,410 reviews.
• MYFLYRIGHT: A choice of commission or instant payout. Fee: 25%, plus VAT; Trustpilot 4.5 from 4,760 reviews.
• AviFly: 15% plus VAT out of court. Fee: 15%, plus VAT; Trustpilot 4.1 from 6 reviews.

Richard Jasinski · Uncompromised Travel · written from Valencia · first published 3 November 2026 · updated 3 November 2026