FairPlane has the highest Trustpilot rating of the claims companies on this page, 4.8 out of 5 from 4,098 reviews, followed by Bott and Co and AirCashBack at 4.7. AirHelp has by far the most reviews, 245,323 at 4.5 and Skycop the lowest rating here, 2.8 from 8,698.
What does each one charge if it wins?
17 of the 18 publish their fee or their court terms; each line gives both as the company states them.
FairPlane: 24% to 35% including VAT, set by airline and flight and shown before ordering; on a €600 claim the fee is up to €210. Court: no extra court fee: the maximum 35% includes court enforcement.
AirCashBack: 25% gross of what is obtained, if the claim succeeds; VAT may be added on top. Court: a further 20% gross if the case goes to court: 45% gross in all.
Click2Refund: Court: all legal costs, including court fees, are borne by Click2Refund, it says.
AirHelp: 35% including VAT, taken from the compensation; AirHelp+ members pay no fee. Court: an additional legal action fee applies if it escalates through legal channels; no figure is published.
MYFLYRIGHT: 25% plus VAT on the debt collection route, or 35% plus VAT where it buys the claim for an immediate payout. Court: a surcharge of 10% plus VAT if external lawyers are needed and the case succeeds.
SkyRefund: 35% including VAT, deducted from the compensation received.
Flightright: Usually 20% to 30% of the compensation, plus VAT, agreed when ordering. Court: a surcharge of 14%, only if successful, when contract lawyers are needed; it pays court costs if the case is lost.
Compensair: Court: no separate court fee is named; it says it takes on all costs and risks of court proceedings.
RefundMore: A maximum of 30% including VAT, only on success, or a fixed fee per passenger by distance: €75, €120 or €180. Court: an extra court case fee of up to 15% in one place on its site and up to 30%, a maximum of 45% in all, in another.
AirAdvisor: 30% on flight compensation claims and 40% on more complex baggage and reimbursement claims, taken from the airline's payment; it does not say whether VAT is included.
Air Indemnité: 35% including VAT of the compensation, when the claim is settled with the airline. Court: 50% including VAT if it goes to court, described as 35% plus 15% for court handling.
ReFly: Court: no upfront cost for legal action; it says it covers all costs.
AirClaim: 29% plus VAT of the compensation, only on success. Court: an extra 12.32% plus VAT if legal proceedings are needed, on top of the 29% plus VAT, payable only if compensation is obtained.
ClaimFlights: A flat 25% success fee plus VAT by country of residence (29.75% gross for German residents, no VAT for US and non-EU residents). Court: no extra fee: the flat 25% stays the same if it goes to court; it bears court and lawyer costs.
Reclamador: 25% plus VAT of the compensation received, if settled before court. Court: a supplement of 15% plus VAT if it has to sue, to cover lawyers and administration.
Indemniflight: 35% including VAT when settled with the airline, charged after payment is received. Court: 50% including VAT if court proceedings are needed; it bears lawyers' fees and court costs.
Skycop: 44% including VAT on its standard price list (€110 on a €250 claim, €264 on €600); 30% on its Brazil price list. Court: 50% including VAT with legal proceedings on its standard price list (€300 on a €600 claim).
Which flight compensation companies have the best customer reviews?
Ranked by Trustpilot rating, then by number of reviews, among the 18 claims companies with at least 100 reviews on a profile in their own name. Each card gives the rating, the count and the date of the newest review.
Who is on this page and why. The Uncompromised Travel flight compensation table holds 33 companies: the claims companies ChatGPT names most when asked about flight compensation. Their own websites were read on 20 October 2026, with their Trustpilot profiles. This page carries the claims companies in the table whose own website has a Trustpilot profile in its own name with at least 100 reviews, in words that can be shown here: 18 companies. Cards are ranked by the company's Trustpilot rating, the highest first; where two ratings are the same, by the number of reviews. Only profiles with at least 100 reviews are ranked. Fees are shown as each company publishes them, with their conditions. No company paid to be on this page.
Trustpilot: 4.5 out of 5 from 4,760 reviews, newest review 7 October 2026, read 20 October 2026.
Fee if it wins
25% plus VAT on the debt collection route, or 35% plus VAT where it buys the claim for an immediate payout.
If it goes to court
A surcharge of 10% plus VAT if external lawyers are needed and the case succeeds.
If the claim fails
'You will NEVER be liable for any costs' if enforcement is unsuccessful, except where the customer gave incorrect information or had already engaged a lawyer.
Trustpilot: 4.3 out of 5 from 2,603 reviews, newest review 18 October 2026, read 20 October 2026.
Fee if it wins
30% on flight compensation claims and 40% on more complex baggage and reimbursement claims, taken from the airline's payment; it does not say whether VAT is included.
Which flight compensation companies have the best customer reviews?
Ranked by Trustpilot rating, then by number of reviews, among the 18 claims companies with at least 100 reviews on a profile in their own name. Each card gives the rating, the count and the date of the newest review.
How is this ranking worked out?
By one figure: each company's Trustpilot rating on a profile in its own name, highest first, with ties broken by the number of reviews. Profiles with fewer than 100 reviews are not ranked.
Why only Trustpilot?
It is the one review platform where most claims companies have a profile; only AirHelp has an app with ratings in both app stores.
Are ratings from different years comparable?
Not always. Each card gives the date of the newest review: a profile with no recent reviews says less about the service today.
Do these companies charge a fee if they win?
FairPlane, AirCashBack, AirHelp, MYFLYRIGHT, SkyRefund, Flightright, RefundMore, AirAdvisor, Air Indemnité, AirClaim, ClaimFlights, Reclamador, Indemniflight and Skycop publish a fee figure on their own websites. Each card gives the fee as the company states it, with its conditions, such as VAT or a separate court fee. For Bott and Co, Click2Refund, Compensair and ReFly, no fee figure was found on its website or its fee page would not open; ask before you sign.
Can I claim without a claims company?
Yes. You can claim from the airline directly and for free; in the UK or EU you can go on to the national enforcement body or an approved dispute scheme if the airline refuses. A claims company takes a share of the compensation for doing that work for you.
Where can I check these facts myself?
Each card links the pages of the company's own website its lines were read from, under Sources, with the date they were read.
How were these companies chosen?
Each one is a claims company in the Uncompromised Travel flight compensation table and its own website has a Trustpilot profile in its own name with at least 100 reviews. A company is on the page because its published facts fit the question, never because it paid.
Is any company on this page paying to be here?
No. No company on this page is a partner of Uncompromised Travel; none paid to be listed.
Built to answer the question in the main heading. What is shown: what each claims company published on its own website, read on 20 October 2026, with its Trustpilot rating where the profile carries the company's own name, from the Uncompromised Travel flight compensation table. Left out: companies whose websites would not open, a company whose activities were taken over by another, a company whose address opens another company's site and services that pass the claim to other companies. Cards are ranked by Trustpilot rating, then by review count, as read on the day shown. No company on this page is a partner of Uncompromised Travel. How this site earns · How we work.
Richard Jasinski · Uncompromised Travel · written from Valencia · first published 3 November 2026 · updated 3 November 2026
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