Is Flightright legit?

Flightright is Flightright GmbH of Berlin, a registered debt collection service provider claiming for passengers since 2010. It charges usually 20% to 30% plus VAT, adds a 14% surcharge when contract lawyers are needed and has a Trustpilot rating of 4.5 from 3,410 reviews.

Is Flightright legit?

Flightright names its registered company, Flightright GmbH, at Revaler Straße 28 in Berlin, says it is regulated as a registered debt collection service provider and gives 2010 as its start. It is not a law firm; partner law firms take its court cases.

• Registered company: Flightright GmbH, Revaler Str. 28, 10245 Berlin, Germany.
• Founded: 2010, by its own account.
• Owner: Flightright Group is 'a legal tech company which falls under the umbrella of Allright'.
• What it is: A claims company working on commission, not a law firm.
• Lawyers and regulation: Contract lawyers: 'we are not able to appear before a court', so partner law firms across Europe are used. Regulated as a registered debt collection service provider under the RDG, supervised by the Federal Office of Justice, Legal Services Register, Bonn; Professional liability insurance with Hiscox.
• Track record: More than £615 million paid out, it says; other pages give other figures.

How much does Flightright charge?

Flightright publishes a fee of 20% to 30%, plus VAT.

• Fee if it wins: Usually 20% to 30% of the compensation, plus VAT, agreed when ordering.
• If it goes to court: A surcharge of 14%, only if successful, when contract lawyers are needed; it pays court costs if the case is lost.
• If the claim fails: No costs if the claim is unsuccessful, including when contract lawyers are called in.
• Other fees: No admin, payout or currency fee is listed.

What are Flightright reviews like?

Flightright has a Trustpilot rating of 4.5 out of 5 from 3,410 reviews, read 20 October 2026; each platform is shown on its own, never added together.

• Trustpilot: 4.5 out of 5 from 3,410 reviews, newest review 19 October 2026, read 20 October 2026.

How long does Flightright take to pay out?

What Flightright says about how and when it pays, from its own website:

• How it pays you: By SEPA bank transfer, after the airline pays: 'we transfer you the funds once we receive them from the airline, minus our success fee'. Bank details are only needed after success.
• How long a claim takes: No fixed time: processing varies from case to case, so an exact time cannot be given, it says.

What does Flightright claim for?

• Rules it claims under: EU261 and UK261, the claims it enforces.
• Flights outside Europe: Only where EU or UK rules apply, not other countries' rules.
• Court action: Through contract law firms across Europe, mandated in its name and at its cost; a 14% surcharge applies on success.

Is Flightright worth it?

Flightright is worth it if you want a German company with partner lawyers across Europe; with VAT and the court surcharge, the fee on a disputed claim can pass 40%. The alternatives below set out lower or flat fees.

What are the alternatives to Flightright?

Four claims companies set beside Flightright on the same facts:

• MYFLYRIGHT: A choice of commission or instant payout. Fee: 25%, plus VAT; Trustpilot 4.5 from 4,760 reviews.
• FairPlane: 24% to 35% including VAT. Fee: 24% to 35%, including VAT; Trustpilot 4.8 from 4,098 reviews.
• RefundMore: Nordic claims, owned by Flightright. Fee: 30%, including VAT; Trustpilot 4.4 from 417 reviews.
• AirHelp: The most Trustpilot reviews here: 245,323. Fee: 35%, including VAT; Trustpilot 4.5 from 245,323 reviews.

Richard Jasinski · Uncompromised Travel · written from Valencia · first published 3 November 2026 · updated 3 November 2026