By Richard Jasinski·Updated 3 November 2026
Ubigi's own published facts, read on 20 October 2026: who runs it, what it sells, hotspot rules, support, refunds and prices. No score.
Ubigi is best for frequent and business travellers, remote workers and students, on its own published facts. Reviews: Trustpilot 4.1 out of 5 from 49,112 reviews (newest review 20 October 2026); the App Store 4.6 out of 5 from 11,210 reviews (newest review 22 September 2026); Google Play 4.0 out of 5 from 8,194 reviews (read 20 October 2026). No score: what follows is what its own website says, so you can judge it against your trip.
Ubigi names Transatel as the party that collects personal data. It gives no registered company, owner or address on its own website. The card sets out what it does publish, with its reviews per platform.
Allowed. 'Use any Ubigi data plan to turn your smartphone into a hotspot.' Monthly plan page: 'Tethering is unlimited'.
Support: '24/7 Customer support'. Channels named: an online contact form and a customer service team; the app has self-service. Refunds: For a preloaded eSIM bought on the website: 'only possible if you have not used any of the data plan(s)'. If it is unusable because of a carrier lock or incompatibility, a refund may be possible.
Each line is the price as its own website showed it, in its own currency, never converted.
When its own published limits get in the way of your trip: data only, no number. The device must be eSIM compatible and network unlocked.
Each line is from Ubigi's own website, as it was read.
Every line links back to the page it was read from, read on 20 October 2026.
Ubigi names Transatel as the party that collects personal data. It gives no registered company, owner or address on its own website. The card sets out what it does publish, with its reviews per platform.
Allowed. 'Use any Ubigi data plan to turn your smartphone into a hotspot.' Monthly plan page: 'Tethering is unlimited'.
Support: '24/7 Customer support'. Channels named: an online contact form and a customer service team; the app has self-service. Refunds: For a preloaded eSIM bought on the website: 'only possible if you have not used any of the data plan(s)'. If it is unusable because of a carrier lock or incompatibility, a refund may be possible.
Ten gigabytes: USA 10 GB valid 30 days US$14 (as read on 20 October 2026). Unlimited data: Yes, in 90+ destinations.
When its own published limits get in the way of your trip: data only, no number. The device must be eSIM compatible and network unlocked.
'Smart Start': the plan activates and its validity starts on arrival in a covered area (or immediately if already there).
Data is bought as one-off plans, monthly plans (renewed automatically, cancel after 3 months) or annual plans (for example 2GB per month for 12 months, paid up front).
The eSIM profile is free ('receive your FREE Ubigi eSIM by email').
'5G is now available in 60 destinations at no extra cost! (in covered areas, with a 5G compatible device)'.
Yes. Monthly plans (cancel after a 3 month minimum): Europe 20GB/month US$18, Switzerland 20GB/month US$14, France 5GB/month US$4, Japan unlimited US$45 (as read on 20 October 2026).
No. Uncompromised Travel is a publication and does not sell eSIMs. Buy from Ubigi's own website or app.
Ubigi's website, app listings and Trustpilot page were read on 20 October 2026. Prices and terms change, so check them before you buy.
Read next
Built to answer SIM-0312, SIM-1281, SIM-1282 and SIM-1283 from the Uncompromised Travel eSIM table. What is shown: what Ubigi's own website, app store listings and Trustpilot page say, read on 20 October 2026. No score and no rank. No company paid to be on this page. How this site earns · How we work.
Richard Jasinski · Uncompromised Travel · written from Valencia · first published 3 November 2026 · updated 3 November 2026
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