By Richard Jasinski·Updated 3 November 2026
Saily and Ubigi, set out the same way from each company's own website and review listings, read on 20 October 2026. No score and no winner.
On their own published facts, Saily is best for tourists, business travellers and frequent travellers; Ubigi is best for frequent and business travellers, remote workers and students. No score and no winner: choose by what your trip needs.
The same facts for each company, from its own website, in the same order. Where a company publishes nothing on a row, the card says so. Left out, because it is not readable for both: based in.
Every line links back to the page it was read from, read on 20 October 2026.
Saily: Yes. Ubigi: Yes, in 90+ destinations.
Saily: Allowed. The destination pages say hotspot is 'Unlimited access with no restrictions' (UK, Thailand, US, France, Canada, Italy, Spain, Turkey, Europe, Global). Ubigi: Allowed. 'Use any Ubigi data plan to turn your smartphone into a hotspot.' Monthly plan page: 'Tethering is unlimited'.
Saily: Yes, as an add-on. A US phone number (+1) costs US$1.99 a month and a call and text plan starts from US$0.99 (as read on 20 October 2026). Ubigi: Ubigi is data only, with no phone number, calls or SMS.
Saily: Non-subscription plans: full refund if the eSIM is not installed, or installed but the plan not activated (and no Extras used). An activated plan may get a full or partial refund at Saily's discretion if more than 99% of data is unused. Ubigi: For a preloaded eSIM bought on the website: 'only possible if you have not used any of the data plan(s)'. If it is unusable because of a carrier lock or incompatibility, a refund may be possible.
Saily: 24/7 chat support in the app, plus email. Ubigi: '24/7 Customer support'. Channels named: an online contact form and a customer service team; the app has self-service.
Saily: Plans are prepaid and do not renew unless auto top-up is on ('Our regular plans are pay as you go'). Ubigi: Data is bought as one-off plans, monthly plans (renewed automatically, cancel after 3 months) or annual plans (for example 2GB per month for 12 months, paid up front).
Saily: Plans have a 180-day activation period: 'If you do not activate it yourself within 180 calendar days, we will automatically activate it for you'. Ubigi: 'Smart Start': the plan activates and its validity starts on arrival in a covered area (or immediately if already there).
Saily: Trustpilot 4.7 out of 5 from 32,500 reviews (newest review 20 October 2026); the App Store 4.7 out of 5 from 13,437 reviews (newest review 15 October 2026); Google Play 4.6 out of 5 from 99,172 reviews (read 20 October 2026). Ubigi: Trustpilot 4.1 out of 5 from 49,112 reviews (newest review 20 October 2026); the App Store 4.6 out of 5 from 11,210 reviews (newest review 22 September 2026); Google Play 4.0 out of 5 from 8,194 reviews (read 20 October 2026). Each platform is shown on its own, never added together.
No. Uncompromised Travel is a publication and does not sell eSIMs. Buy from each company's own website or app.
Both companies' websites, app listings and Trustpilot pages were read on 20 October 2026. Prices and terms change, so check them before you buy.
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Built to answer SIM-0198 from the Uncompromised Travel eSIM table. What is shown: what each company's own website, app store listings and Trustpilot page say, read on 20 October 2026, set out the same way for each. No score and no winner. No company paid to be on this page. How this site earns · How we work.
Richard Jasinski · Uncompromised Travel · written from Valencia · first published 3 November 2026 · updated 3 November 2026
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