Independent luxury travel intelligence
Uncompromised Travel

Should I buy Holafly or Ubigi for my trip?

By Richard Jasinski·Updated 3 November 2026

Holafly and Ubigi, set out the same way from each company's own website and review listings, read on 20 October 2026. No score and no winner.

Should I buy Holafly or Ubigi for my trip?

On their own published facts, Holafly is best for unlimited data on every trip, monthly plans for long stays; Ubigi is best for frequent and business travellers, remote workers and students. No score and no winner: choose by what your trip needs.

Holafly

Best for
Unlimited data on every trip, monthly plans for long stays

Ubigi

Best for
Frequent and business travellers, remote workers and students

Holafly and Ubigi: side by side

The same facts for each company, from its own website, in the same order. Where a company publishes nothing on a row, the card says so. Left out, because it is not readable for both: based in.

Holafly

What it is
A travel eSIM provider selling under its own name, working through local network partners. Trip plans are data only ('it is not possible to make calls, send SMS, or receive SMS').
Coverage
'200+ destinations'. Single-country plans, regional plans (Europe 33 countries, Eastern Europe 3, Alaska, Caribbean, Europe and Mediterranean cruise plans, Southeast Asia and others) and Global (142 countries listed).
Unlimited data
Yes, all destination plans are unlimited, priced per day: from €3.79 a day in Thailand, Japan, USA, Italy and France, €3.90 in the UK and Europe, €8.90 Global (as read on 20 October 2026).
Hotspot and tethering
Yes. Destination plans: 'Share 1 GB of data per day... a 7-day plan includes 7 GB'.
Phone number, calls and texts
Trip plans: no calls or SMS ('not possible to make calls, send SMS, or receive SMS').
Data validity
Plans start 'once you arrive at your destination and turn on your eSIM'.
Top-ups
No top-ups on Trip plans ('No more top-ups'); a new plan is bought for the next trip.
Refunds
Up to 6 months from purchase for a full refund if the eSIM has not been activated (change of plans), or if it is incompatible or locked and no QR code was scanned or data used. Connection issues: full or partial refund; contact support before the trip ends.
Customer support
24/7 chat support 'in your own language', plus WhatsApp and email at [email protected].
Guest reviews, per platform
Trustpilot 4.7 out of 5 from 115,537 reviews (newest review 20 October 2026); the App Store 4.8 out of 5 from 40,865 reviews (newest review 12 October 2026); Google Play 4.8 out of 5 from 93,898 reviews (read 20 October 2026).

Ubigi

What it is
A global mobile connectivity provider selling its own travel eSIM data plans ('Ubigi is a global mobile connectivity service provider that offers eSIM data plans'). Data only: 'Ubigi eSIM provides data-only services'.
Coverage
'200+ destinations'. 'Local, regional or global' plans are sold, with per country, regional and 'World' options listed.
Unlimited data
Yes, in 90+ destinations.
Hotspot and tethering
Allowed. 'Use any Ubigi data plan to turn your smartphone into a hotspot.' Monthly plan page: 'Tethering is unlimited'.
Phone number, calls and texts
Ubigi is data only, with no phone number, calls or SMS.
Data validity
'Smart Start': the plan activates and its validity starts on arrival in a covered area (or immediately if already there).
Top-ups
Data is bought as one-off plans, monthly plans (renewed automatically, cancel after 3 months) or annual plans (for example 2GB per month for 12 months, paid up front).
Refunds
For a preloaded eSIM bought on the website: 'only possible if you have not used any of the data plan(s)'. If it is unusable because of a carrier lock or incompatibility, a refund may be possible.
Customer support
'24/7 Customer support'. Channels named: an online contact form and a customer service team; the app has self-service.
Guest reviews, per platform
Trustpilot 4.1 out of 5 from 49,112 reviews (newest review 20 October 2026); the App Store 4.6 out of 5 from 11,210 reviews (newest review 22 September 2026); Google Play 4.0 out of 5 from 8,194 reviews (read 20 October 2026).

Where each line comes from

Every line links back to the page it was read from, read on 20 October 2026.

Holafly vs Ubigi: the questions people ask

Do Holafly and Ubigi offer unlimited data?

Holafly: Yes, all destination plans are unlimited, priced per day: from €3.79 a day in Thailand, Japan, USA, Italy and France, €3.90 in the UK and Europe, €8.90 Global (as read on 20 October 2026). Ubigi: Yes, in 90+ destinations.

Can I use either as a hotspot?

Holafly: Yes. Destination plans: 'Share 1 GB of data per day... a 7-day plan includes 7 GB'. Ubigi: Allowed. 'Use any Ubigi data plan to turn your smartphone into a hotspot.' Monthly plan page: 'Tethering is unlimited'.

Does either give me a phone number?

Holafly: Trip plans: no calls or SMS ('not possible to make calls, send SMS, or receive SMS'). Ubigi: Ubigi is data only, with no phone number, calls or SMS.

What are their refund rules?

Holafly: Up to 6 months from purchase for a full refund if the eSIM has not been activated (change of plans), or if it is incompatible or locked and no QR code was scanned or data used. Connection issues: full or partial refund; contact support before the trip ends. Ubigi: For a preloaded eSIM bought on the website: 'only possible if you have not used any of the data plan(s)'. If it is unusable because of a carrier lock or incompatibility, a refund may be possible.

How do I reach their support?

Holafly: 24/7 chat support 'in your own language', plus WhatsApp and email at [email protected]. Ubigi: '24/7 Customer support'. Channels named: an online contact form and a customer service team; the app has self-service.

Can I top up either?

Holafly: No top-ups on Trip plans ('No more top-ups'); a new plan is bought for the next trip. Ubigi: Data is bought as one-off plans, monthly plans (renewed automatically, cancel after 3 months) or annual plans (for example 2GB per month for 12 months, paid up front).

How long does the data last?

Holafly: Plans start 'once you arrive at your destination and turn on your eSIM'. Ubigi: 'Smart Start': the plan activates and its validity starts on arrival in a covered area (or immediately if already there).

What do reviews say about each?

Holafly: Trustpilot 4.7 out of 5 from 115,537 reviews (newest review 20 October 2026); the App Store 4.8 out of 5 from 40,865 reviews (newest review 12 October 2026); Google Play 4.8 out of 5 from 93,898 reviews (read 20 October 2026). Ubigi: Trustpilot 4.1 out of 5 from 49,112 reviews (newest review 20 October 2026); the App Store 4.6 out of 5 from 11,210 reviews (newest review 22 September 2026); Google Play 4.0 out of 5 from 8,194 reviews (read 20 October 2026). Each platform is shown on its own, never added together.

Can I buy either through Uncompromised Travel?

No. Uncompromised Travel is a publication and does not sell eSIMs. Buy from each company's own website or app.

How current is this comparison?

Both companies' websites, app listings and Trustpilot pages were read on 20 October 2026. Prices and terms change, so check them before you buy.

Built to answer SIM-0193 from the Uncompromised Travel eSIM table. What is shown: what each company's own website, app store listings and Trustpilot page say, read on 20 October 2026, set out the same way for each. No score and no winner. No company paid to be on this page. How this site earns · How we work.

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