Independent luxury travel intelligence
Uncompromised Travel

Should I buy Ubigi or GigSky for my trip?

By Richard Jasinski·Updated 3 November 2026

Ubigi and GigSky, set out the same way from each company's own website and review listings, read on 20 October 2026. No score and no winner.

Should I buy Ubigi or GigSky for my trip?

On their own published facts, Ubigi is best for frequent and business travellers, remote workers and students; GigSky is best for multi-country trips, business travel, extended stays and cruises. No score and no winner: choose by what your trip needs.

Ubigi

Best for
Frequent and business travellers, remote workers and students

GigSky

Best for
Multi-country trips, business travel, extended stays and cruises

Ubigi and GigSky: side by side

The same facts for each company, from its own website, in the same order. Where a company publishes nothing on a row, the card says so. Left out, because it is not readable for both: based in.

Ubigi

What it is
A global mobile connectivity provider selling its own travel eSIM data plans ('Ubigi is a global mobile connectivity service provider that offers eSIM data plans'). Data only: 'Ubigi eSIM provides data-only services'.
Coverage
'200+ destinations'. 'Local, regional or global' plans are sold, with per country, regional and 'World' options listed.
Unlimited data
Yes, in 90+ destinations.
Hotspot and tethering
Allowed. 'Use any Ubigi data plan to turn your smartphone into a hotspot.' Monthly plan page: 'Tethering is unlimited'.
Phone number, calls and texts
Ubigi is data only, with no phone number, calls or SMS.
Data validity
'Smart Start': the plan activates and its validity starts on arrival in a covered area (or immediately if already there).
Top-ups
Data is bought as one-off plans, monthly plans (renewed automatically, cancel after 3 months) or annual plans (for example 2GB per month for 12 months, paid up front).
Refunds
For a preloaded eSIM bought on the website: 'only possible if you have not used any of the data plan(s)'. If it is unusable because of a carrier lock or incompatibility, a refund may be possible.
Customer support
'24/7 Customer support'. Channels named: an online contact form and a customer service team; the app has self-service.
Guest reviews, per platform
Trustpilot 4.1 out of 5 from 49,112 reviews (newest review 20 October 2026); the App Store 4.6 out of 5 from 11,210 reviews (newest review 22 September 2026); Google Play 4.0 out of 5 from 8,194 reviews (read 20 October 2026).

GigSky

What it is
A travel eSIM provider selling under its own name. It calls itself a mobile operator working 'directly with network partners' rather than a reseller.
Coverage
'200+ countries, regions or cruises' on the home page.
Unlimited data
Fair use as stated: 'up to 3.5GB/day at our fastest speeds'; after the daily allotment 'speed will be reduced until the next high-speed data period begins', resetting every 24 hours; the reduced speed varies.
Hotspot and tethering
Yes. 'Unlimited hotspot sharing' on the home page.
Phone number, calls and texts
No number, calls or texts.
Data validity
Plans activate on arrival: 'turn on your eSIM and it will activate automatically'.
Top-ups
'Add a new plan to your existing GigSky eSIM, no reinstall required'.
Refunds
The SIM and any top-up 'cannot be returned' and unused usage 'will not be refunded' whether or not activated. Subscriptions: if used under 1 GB 'due to an issue with our service or with connectivity', GigSky 'may grant' a full or partial refund at its sole discretion; no refund for elapsed periods.
Customer support
'24/7 365-day customer service' and 'Multilingual customer support ready to help anytime', through a Help Center and support tickets.
Guest reviews, per platform
Trustpilot 4.3 out of 5 from 7,991 reviews (newest review 20 October 2026); the App Store 4.5 out of 5 from 5,939 reviews (newest review 10 October 2026); Google Play 4.5 out of 5 from 5,441 reviews (read 20 October 2026).

Where each line comes from

Every line links back to the page it was read from, read on 20 October 2026.

Ubigi vs GigSky: the questions people ask

Do Ubigi and GigSky offer unlimited data?

Ubigi: Yes, in 90+ destinations. GigSky: Fair use as stated: 'up to 3.5GB/day at our fastest speeds'; after the daily allotment 'speed will be reduced until the next high-speed data period begins', resetting every 24 hours; the reduced speed varies.

Can I use either as a hotspot?

Ubigi: Allowed. 'Use any Ubigi data plan to turn your smartphone into a hotspot.' Monthly plan page: 'Tethering is unlimited'. GigSky: Yes. 'Unlimited hotspot sharing' on the home page.

Does either give me a phone number?

Ubigi: Ubigi is data only, with no phone number, calls or SMS. GigSky: No number, calls or texts.

What are their refund rules?

Ubigi: For a preloaded eSIM bought on the website: 'only possible if you have not used any of the data plan(s)'. If it is unusable because of a carrier lock or incompatibility, a refund may be possible. GigSky: The SIM and any top-up 'cannot be returned' and unused usage 'will not be refunded' whether or not activated. Subscriptions: if used under 1 GB 'due to an issue with our service or with connectivity', GigSky 'may grant' a full or partial refund at its sole discretion; no refund for elapsed periods.

How do I reach their support?

Ubigi: '24/7 Customer support'. Channels named: an online contact form and a customer service team; the app has self-service. GigSky: '24/7 365-day customer service' and 'Multilingual customer support ready to help anytime', through a Help Center and support tickets.

Can I top up either?

Ubigi: Data is bought as one-off plans, monthly plans (renewed automatically, cancel after 3 months) or annual plans (for example 2GB per month for 12 months, paid up front). GigSky: 'Add a new plan to your existing GigSky eSIM, no reinstall required'.

How long does the data last?

Ubigi: 'Smart Start': the plan activates and its validity starts on arrival in a covered area (or immediately if already there). GigSky: Plans activate on arrival: 'turn on your eSIM and it will activate automatically'.

What do reviews say about each?

Ubigi: Trustpilot 4.1 out of 5 from 49,112 reviews (newest review 20 October 2026); the App Store 4.6 out of 5 from 11,210 reviews (newest review 22 September 2026); Google Play 4.0 out of 5 from 8,194 reviews (read 20 October 2026). GigSky: Trustpilot 4.3 out of 5 from 7,991 reviews (newest review 20 October 2026); the App Store 4.5 out of 5 from 5,939 reviews (newest review 10 October 2026); Google Play 4.5 out of 5 from 5,441 reviews (read 20 October 2026). Each platform is shown on its own, never added together.

Can I buy either through Uncompromised Travel?

No. Uncompromised Travel is a publication and does not sell eSIMs. Buy from each company's own website or app.

How current is this comparison?

Both companies' websites, app listings and Trustpilot pages were read on 20 October 2026. Prices and terms change, so check them before you buy.

Built to answer SIM-0208 from the Uncompromised Travel eSIM table. What is shown: what each company's own website, app store listings and Trustpilot page say, read on 20 October 2026, set out the same way for each. No score and no winner. No company paid to be on this page. How this site earns · How we work.

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