Flightright vs Flight-Delayed: which should I choose?

By Richard Jasinski·Updated 4 November 2026

Flightright charges usually 20% to 30% plus VAT, with a 14% surcharge on success if contract lawyers are needed; Flight-Delayed charges 35% for most cases and 50% if the case goes to court. Both have worked since 2010, by their own accounts.

Flightright vs Flight-Delayed: which should I choose?

Flightright suits a claimant whose flight gets a rate at the low end of its range, or who wants court costs covered if the case is lost; Flight-Delayed suits one who wants VAT in the fee and a payout within 30 days of the claim being collected.

Where these facts come from. Every line is what Flightright and Flight-Delayed publish on their own websites, read on 20 October 2026, with their Trustpilot ratings, from the Uncompromised Travel flight compensation table. Neither paid to be on this page. The page does not score them: it says which suits whom.
  • Flightright: Founded by Philipp Kadelbach and Sven Bode.
  • Flight-Delayed: A Yource brand with 9 legal teams.

What do they charge?

Fee if it wins

  • Flightright: Usually 20% to 30% of the compensation, plus VAT, agreed when ordering.
  • Flight-Delayed: 35% for most cases, deducted from the amount won; prices include VAT unless stated otherwise.

If it goes to court

  • Flightright: A surcharge of 14%, only if successful, when contract lawyers are needed; it pays court costs if the case is lost.
  • Flight-Delayed: 50% if the case has to go to court, described as 35% plus 15%.

If the claim fails

  • Flightright: No costs if the claim is unsuccessful, including when contract lawyers are called in.
  • Flight-Delayed: No win, no fee, with exceptions such as withdrawal or acting independently.

What are their reviews like?

Trustpilot

  • Flightright: 4.5 out of 5 from 3,410 reviews, newest review 19 October 2026, read 20 October 2026.
  • Flight-Delayed: Its address opens the Trustpilot profile of its parent, Yource, which covers every Yource brand: 4.4 out of 5 from 37,080 reviews, newest review 16 October 2026.

How and when do they pay out?

How it pays you

  • Flightright: By SEPA bank transfer, after the airline pays: 'we transfer you the funds once we receive them from the airline, minus our success fee'.
  • Flight-Delayed: By bank transfer to the account the client gives, within 30 days of the claim being collected; the client's bank charges, if any, are deducted.

How long a claim takes

  • Flightright: No fixed time: processing varies from case to case, so an exact time cannot be given, it says.
  • Flight-Delayed: 'Many passengers ... find money in their account within a few weeks or months', but 'there are also situations where it might take longer ... up to a few years' (for example if the airline is unresponsive or a court case is needed).

What do they claim for?

Rules it claims under

  • Flightright: EU261 and UK261, the claims it enforces.
  • Flight-Delayed: EU Regulation (EC) No 261/2004 (EU261); UK261 (the 2019 EU Exit amendment regulations)

Flights outside Europe

  • Flightright: Only where EU or UK rules apply, not other countries' rules.
  • Flight-Delayed: UK and EU rules cover flights by UK or EU carriers (for example Tokyo to London with British Airways, yes) and flights leaving the UK or EU on any airline (London to Tokyo with Japan Airlines, yes).

How far back

  • Flightright: UK: 6 years (5 in Scotland), counted from the end of the year of the incident.
  • Flight-Delayed: UK flights: 6 years (5 in Scotland).

Do they go to court?

Lawyers

  • Flightright: Contract lawyers: 'we are not able to appear before a court', so partner law firms across Europe are used.
  • Flight-Delayed: Member of The Association of Passenger Rights Advocates (APRA).

Court action

  • Flightright: Through contract law firms across Europe, mandated in its name and at its cost; a 14% surcharge applies on success.
  • Flight-Delayed: 'If needed, we will even take the airline to court' with its 9 legal teams in Europe; '98% of court cases won'.

Who are they?

Registered company

  • Flightright: Flightright GmbH, Revaler Str. 28, 10245 Berlin, Germany.
  • Flight-Delayed: Trading name Flight-Delayed.com.

Based in

  • Flightright: Berlin, Germany.
  • Flight-Delayed: Amsterdam, Netherlands.

Founded

  • Flightright: 2010, by its own account.
  • Flight-Delayed: 2010, by its own account.

What are the alternatives to Flightright and Flight-Delayed?

Three more claims companies, on the same facts, if neither fits:

  • MYFLYRIGHT: A choice of commission or instant payout. Fee: 25%, plus VAT; Trustpilot 4.5 from 4,760 reviews.
  • FairPlane: 24% to 35% including VAT. Fee: 24% to 35%, including VAT; Trustpilot 4.8 from 4,098 reviews.
  • AirHelp: The most Trustpilot reviews here: 245,323. Fee: 35%, including VAT; Trustpilot 4.5 from 245,323 reviews.

Flightright vs Flight-Delayed: the questions people ask

What are their Trustpilot ratings?

Flightright has 4.5 out of 5 from 3,410 reviews; Flight-Delayed's address opens the profile of its parent Yource, 4.4 from 37,080, which covers every Yource brand.

Where is each based?

Flightright in Berlin and Flight-Delayed in Amsterdam.

How much does Flightright charge?

Flightright publishes a fee of 20% to 30%, plus VAT. A surcharge of 14%, only if successful, when contract lawyers are needed; it pays court costs if the case is lost.

How much does Flight-Delayed charge?

Flight-Delayed publishes a fee of 35%, VAT included unless stated otherwise. 50% if the case has to go to court, described as 35% plus 15%.

What are Flightright reviews like?

On Trustpilot, 4.5 out of 5 from 3,410 reviews, newest review 19 October 2026, read 20 October 2026.

Can I claim without either company?

Yes. You can claim from the airline directly and for free; in the UK or EU you can go on to the national enforcement body or an approved dispute scheme if the airline refuses.

Are Flightright or Flight-Delayed partners of Uncompromised Travel?

No. Neither paid to be on this page and no company on it is a partner of Uncompromised Travel.

How current is this page?

Each fact was read on 20 October 2026. Fees and terms change, so check the company's own terms before you sign.

Built to answer the question in the main heading. What is shown: what Flightright and Flight-Delayed published on their own websites, read on 20 October 2026, with their Trustpilot ratings, from the Uncompromised Travel flight compensation table. Neither is a partner of Uncompromised Travel and neither paid to be on this page. How this site earns · How we work.