Flightright or AirAdvisor: which is better?

Flightright charges usually 20% to 30% plus VAT, with a 14% surcharge if contract lawyers are needed; AirAdvisor charges 30% on flight claims and names no separate court fee. Both say they win 98% or more in court, with no period or method given.

Flightright or AirAdvisor: which is better?

Flightright suits a claimant with an EU or UK claim who wants a company running since 2010 with a lower starting fee; AirAdvisor suits one with a claim under US, Canadian or Turkish rules, or a baggage claim, which it charges 40% for.

• Flightright: Founded by Philipp Kadelbach and Sven Bode.
• AirAdvisor: 30% on flight claims, 40% on baggage.

What do they charge?

Fee if it wins

• Flightright: Usually 20% to 30% of the compensation, plus VAT, agreed when ordering.
• AirAdvisor: 30% on flight compensation claims and 40% on more complex baggage and reimbursement claims, taken from the airline's payment; it does not say whether VAT is included.

If it goes to court

• Flightright: A surcharge of 14%, only if successful, when contract lawyers are needed; it pays court costs if the case is lost.
• AirAdvisor: no figure on its website.

If the claim fails

• Flightright: No costs if the claim is unsuccessful, including when contract lawyers are called in.
• AirAdvisor: 'If we don't win your case, you pay nothing.'

What are their reviews like?

Trustpilot

• Flightright: 4.5 out of 5 from 3,410 reviews, newest review 19 October 2026, read 20 October 2026.
• AirAdvisor: 4.3 out of 5 from 2,603 reviews, newest review 18 October 2026, read 20 October 2026.

How and when do they pay out?

How it pays you

• Flightright: By SEPA bank transfer, after the airline pays: 'we transfer you the funds once we receive them from the airline, minus our success fee'.
• AirAdvisor: To your bank account, less its commission, after the airline pays; it does not say how soon.

How long a claim takes

• Flightright: No fixed time: processing varies from case to case, so an exact time cannot be given, it says.
• AirAdvisor: 'Our total turnaround time is usually 4-6 weeks.'

What do they claim for?

Rules it claims under

• Flightright: EU261 and UK261, the claims it enforces.
• AirAdvisor: EU261, UK261, US DOT, Canada APPR, Turkey SHY and the Montreal Convention.

Flights outside Europe

• Flightright: Only where EU or UK rules apply, not other countries' rules.
• AirAdvisor: It says it protects rights in the USA, Canada and internationally, with experience of US DOT, Canada APPR and Turkey SHY rules.

How far back

• Flightright: UK: 6 years (5 in Scotland), counted from the end of the year of the incident.
• AirAdvisor: Generally 3 years from the flight date; 'Some countries may only have a 1 or 2 year time limit.'

Do they go to court?

Lawyers

• Flightright: Contract lawyers: 'we are not able to appear before a court', so partner law firms across Europe are used.
• AirAdvisor: In-house lawyers: 'AirAdvisor's team of lawyers and experienced legal professionals'; 'our licensed attorneys will represent you in court proceedings'.

Court action

• Flightright: Through contract law firms across Europe, mandated in its name and at its cost; a 14% surcharge applies on success.
• AirAdvisor: With its own lawyers: 'If needed, we will take the airline to court for you'; 'our licensed attorneys will represent you in court proceedings'; 'We'll even take Wizz Air to court'.

Who are they?

Registered company

• Flightright: Flightright GmbH, Revaler Str. 28, 10245 Berlin, Germany.
• AirAdvisor: AirAdvisor International Inc., named in its disclaimers; no registration number or address is given.

Based in

• Flightright: Berlin, Germany.
• AirAdvisor: not stated on its website.

Founded

• Flightright: 2010, by its own account.
• AirAdvisor: not stated on its website.

What are the alternatives to Flightright and AirAdvisor?

Three more claims companies, on the same facts, if neither fits:

• AirHelp: The most Trustpilot reviews here: 245,323. Fee: 35%, including VAT; Trustpilot 4.5 from 245,323 reviews.
• FairPlane: 24% to 35% including VAT. Fee: 24% to 35%, including VAT; Trustpilot 4.8 from 4,098 reviews.
• ClaimFlights: The same flat 25% fee in court. Fee: 25%, plus VAT; Trustpilot 4.2 from 501 reviews.

Richard Jasinski · Uncompromised Travel · written from Valencia · first published 3 November 2026 · updated 3 November 2026