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Uncompromised Travel

What happens after you file a claim with a flight compensation company?

By Richard Jasinski·Updated 4 November 2026

A claim goes through five stages: the free check, signing up, the airline's answer, court if the airline refuses and payout. AirHelp, Flightright, Skycop, MYFLYRIGHT and AirAdvisor each say on their own websites what happens at each one.

What happens after you file a claim with a flight compensation company?

After a free check of a few minutes, you sign an assignment or power of attorney and the company writes to the airline. Most give no fixed time for the airline's answer. If it refuses, all five can go to court through lawyers; they pay you by bank transfer once the airline pays them, minus their fee, though MYFLYRIGHT also offers a payout before that, at its discretion.

How this page works. Five of the most-named claims companies, AirHelp, Flightright, Skycop, MYFLYRIGHT and AirAdvisor, stage by stage, each line from the company's own website, read on 20 October 2026, from the Uncompromised Travel flight compensation table. No company paid to be on this page.

1. The free check

Every one of the five checks a flight for free, from its number and date.

  • AirHelp: 'Checking your eligibility to claim compensation is always free' and takes 2 minutes, with your flight details.
  • Flightright: Free, about 2 minutes in its compensation calculator; the result 'does not guarantee the success of your claim'.
  • Skycop: 'The eligibility check is free' and 'Takes only 3 min', with your flight details; it 'does not guarantee payment'.
  • MYFLYRIGHT: Free and without obligation, 3 to 5 minutes in its calculator, which shows the possible compensation minus the success fee.
  • AirAdvisor: A 'Free & instant compensation checker': 'Just 3 minutes - add your flight number'.

2. Signing up

To act for you, the company needs your documents and a signed assignment or power of attorney.

  • AirHelp: A boarding pass and booking confirmation; in Europe you sign an assignment agreement.
  • Flightright: Flight details online; you commission it with the order button and, on request, sign a deed of assignment or a power of attorney. Bank details only after success.
  • Skycop: Flight and reservation numbers, tickets and boarding passes; you sign a 'claim assignment agreement' or a services agreement.
  • MYFLYRIGHT: Booking confirmation and boarding passes uploaded; a Declaration of Assignment to sign within one month, which 'can be signed digitally'.
  • AirAdvisor: Boarding pass or e-ticket upload, booking confirmation and proof of the delay; it does not mention a power of attorney or e-signature.

3. The airline's answer

The company then claims from the airline; how long that takes is the question most give no fixed answer to.

  • AirHelp: No fixed time: 'Many claims are resolved in a matter of weeks, though some take longer.'
  • Flightright: No fixed time: processing 'varies from case to case'.
  • Skycop: 'It can take a couple of weeks, but if the claim goes to court, the process can last for years.'
  • MYFLYRIGHT: 'The processing takes between 4 to 10 weeks on average'; an immediate payout, at its discretion, within 24 hours of receiving all documents.
  • AirAdvisor: 'Our total turnaround time is usually 4-6 weeks', its Wizz Air page says.

4. If it goes to court

If the airline refuses, the company can take it to court through its lawyers, at its own cost if it loses.

  • AirHelp: Legal action starts with formal letters warning of court proceedings; an extra legal action fee applies.
  • Flightright: Through contract law firms across Europe, mandated in its name and at its cost; a 14% surcharge applies on success.
  • Skycop: Through external attorneys, when settlement fails, at its 50% legal proceedings fee.
  • MYFLYRIGHT: At its discretion, through contract lawyers or partner law firms; it bears all costs.
  • AirAdvisor: With its own lawyers: 'our licensed attorneys will represent you in court proceedings'.

5. Getting paid

Once the airline pays the company, it passes the money on, minus its fee; MYFLYRIGHT can also pay before the airline does, at its discretion.

  • AirHelp: Into your account, less its fee: 'Compensation arrives in your account, minus our service fee.'
  • Flightright: By SEPA bank transfer once the airline pays, 'minus our success fee'.
  • Skycop: By bank transfer after the airline pays and the fee is deducted, in your preferred currency (a conversion fee may apply outside euro).
  • MYFLYRIGHT: By SEPA bank transfer or PayPal after the airline pays, minus commission, through an escrow account.
  • AirAdvisor: To your bank account, less its commission, after the airline pays; it does not say how soon.

After you file: the questions people ask

How long does the whole process take?

Most of the five give no fixed time. MYFLYRIGHT says 4 to 10 weeks on average and AirAdvisor's Wizz Air page 4-6 weeks; court can add months or years.

Do I need to sign anything?

Yes at four of the five: an assignment or power of attorney, so the company can claim in its own name or yours. AirAdvisor's pages do not mention one.

What happens if the airline refuses?

All five say they can take the airline to court through lawyers; Flightright adds a 14% surcharge on success and Skycop charges its 50% legal proceedings fee.

What if I change my mind after signing?

Of the claims companies that say how to cancel, almost all give 14 days from signing; the cancelling page sets out each company's terms.

Do I pay anything at the start?

None of the five asks for money up front; each takes its fee from the compensation once the airline pays.

Is a power of attorney the same as an assignment?

No. With an assignment the company claims in its own name; with a power of attorney it claims in yours. Each line says which the company asks for.

Can I claim without a company?

Yes. You can claim from the airline directly and for free; in the UK or EU you can go on to the national enforcement body or an approved dispute scheme if the airline refuses.

Why these five companies?

They are five large claims companies in the table with facts on all five stages; none paid to be here.

How current is this page?

Each line was read on 20 October 2026 from the company's own website.

Built to answer the question in the main heading. What is shown: what each claims company published on its own website, read on 20 October 2026, from the Uncompromised Travel flight compensation table. Left out: companies whose websites would not open, a company whose activities were taken over by another, a company whose address opens another company's site, services that pass the claim to other companies and one company whose fee page is being re-read. Five companies are shown, not every company in the table. How this site earns · How we work.

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