Independent luxury travel intelligence
Uncompromised Travel

Is Saily any good?

By Richard Jasinski·Updated 3 November 2026

Saily's own published facts, read on 20 October 2026: who runs it, what it sells, hotspot rules, support, refunds and prices. No score.

Is Saily any good?

Saily is best for tourists, business travellers and frequent travellers, on its own published facts. Reviews: Trustpilot 4.7 out of 5 from 32,500 reviews (newest review 20 October 2026); the App Store 4.7 out of 5 from 13,437 reviews (newest review 15 October 2026); Google Play 4.6 out of 5 from 99,172 reviews (read 20 October 2026). No score: what follows is what its own website says, so you can judge it against your trip.

Saily

Best for
Tourists, business travellers and frequent travellers
What it is
A travel eSIM provider selling under its own name (Saily). Data eSIM plans are the core product.
Coverage
'200+ destinations'. The Global plan covers 121 destinations, Europe covers 35 countries, North America 3 countries and Caribbean Islands 29 countries.
Unlimited data
Yes.
Guest reviews, per platform
Trustpilot 4.7 out of 5 from 32,500 reviews (newest review 20 October 2026); the App Store 4.7 out of 5 from 13,437 reviews (newest review 15 October 2026); Google Play 4.6 out of 5 from 99,172 reviews (read 20 October 2026).

Is Saily safe and legitimate?

Saily publishes the company behind it and where it is based on its own website. The card sets out who runs it, how it handles your data and its reviews per platform.

Saily

Company
Trading name Saily. The consumer terms name the contracting entity by the user's tax country: Saily UAB (company code 307208658, Svitrigailos str. 36, 03230 Vilnius, Lithuania) for the EEA.
Based in
The privacy policy gives Saily Inc.'s principal business address as 330 N Wabash Ave, Chicago, IL 60611, United States.
Founded
The about page timeline lists 'November 2023' (after 'Where it all began'), 'March 2024' ('The first launch', first eSIM plans covering '160+ countries'), 'December 2024' (security features added), 'February 2025' (expanded to '200+ destinations').
Owner or parent
The pages say Saily is 'built by the company behind NordVPN (Nord Security)' and the press page lists Saily among a 'product family' with NordVPN, NordLayer, NordPass, NordLocker, NordStellar and Coveron.
Privacy and security
The privacy policy (updated 2026-08-10) names Saily Inc.
Guest reviews, per platform
Trustpilot 4.7 out of 5 from 32,500 reviews (newest review 20 October 2026); the App Store 4.7 out of 5 from 13,437 reviews (newest review 15 October 2026); Google Play 4.6 out of 5 from 99,172 reviews (read 20 October 2026).

Does Saily allow hotspot and tethering?

Allowed. The destination pages say hotspot is 'Unlimited access with no restrictions' (UK, Thailand, US, France, Canada, Italy, Spain, Turkey, Europe, Global).

What is Saily like for customer support and refunds?

Support: 24/7 chat support in the app, plus email. Refunds: Non-subscription plans: full refund if the eSIM is not installed, or installed but the plan not activated (and no Extras used). An activated plan may get a full or partial refund at Saily's discretion if more than 99% of data is unused.

Saily

Customer support
24/7 chat support in the app, plus email.
Refunds
Non-subscription plans: full refund if the eSIM is not installed, or installed but the plan not activated (and no Extras used). An activated plan may get a full or partial refund at Saily's discretion if more than 99% of data is unused.

What does Saily cost?

Each line is the price as its own website showed it, in its own currency, never converted.

Saily

Ten gigabytes
UK 10 GB, 30 days, US$18.99 (as read on 20 October 2026).
Unlimited data
Yes.
Global plans
Global: 121 destinations.

When is Saily not the right eSIM?

When its own published limits get in the way of your trip: needs an unlocked, eSIM-compatible device. The Saily app is needed to install the eSIM. iPhones sold in mainland China do not support eSIMs.

What else does Saily publish about its plans?

Each line is from Saily's own website, as it was read.

Saily

Phone number, calls and texts
A US phone number (+1) costs US$1.99 a month and a call and text plan starts from US$0.99 (as read on 20 October 2026).
Data validity
Plans have a 180-day activation period: 'If you do not activate it yourself within 180 calendar days, we will automatically activate it for you'.
Top-ups
Plans are prepaid and do not renew unless auto top-up is on ('Our regular plans are pay as you go').
Free trial
The press page says Saily offers free eSIM plans to nonprofits facing censorship or online privacy threats.
5G and speed
Plan pages say '3G/4G/LTE/5G, depending on local network providers'.
Long stays
Longer plans on the Global page: 5 GB, 60 days, US$33.99 (as read on 20 October 2026).

Where each line comes from

Every line links back to the page it was read from, read on 20 October 2026.

Saily eSIM: the questions people ask

Is Saily safe and legitimate?

Saily publishes the company behind it and where it is based on its own website. The card sets out who runs it, how it handles your data and its reviews per platform.

Does Saily allow hotspot and tethering?

Allowed. The destination pages say hotspot is 'Unlimited access with no restrictions' (UK, Thailand, US, France, Canada, Italy, Spain, Turkey, Europe, Global).

What is Saily like for customer support and refunds?

Support: 24/7 chat support in the app, plus email. Refunds: Non-subscription plans: full refund if the eSIM is not installed, or installed but the plan not activated (and no Extras used). An activated plan may get a full or partial refund at Saily's discretion if more than 99% of data is unused.

What does Saily cost?

Ten gigabytes: UK 10 GB, 30 days, US$18.99 (as read on 20 October 2026). Unlimited data: Yes.

When is Saily not the right eSIM?

When its own published limits get in the way of your trip: needs an unlocked, eSIM-compatible device. The Saily app is needed to install the eSIM. iPhones sold in mainland China do not support eSIMs.

Does Saily give you a phone number?

A US phone number (+1) costs US$1.99 a month and a call and text plan starts from US$0.99 (as read on 20 October 2026).

How long does Saily data last?

Plans have a 180-day activation period: 'If you do not activate it yourself within 180 calendar days, we will automatically activate it for you'.

Can you top up Saily?

Plans are prepaid and do not renew unless auto top-up is on ('Our regular plans are pay as you go').

Does Saily offer a free trial?

The press page says Saily offers free eSIM plans to nonprofits facing censorship or online privacy threats.

Does Saily support 5G?

Plan pages say '3G/4G/LTE/5G, depending on local network providers'.

Can I buy it through Uncompromised Travel?

No. Uncompromised Travel is a publication and does not sell eSIMs. Buy from Saily's own website or app.

How current is this page?

Saily's website, app listings and Trustpilot page were read on 20 October 2026. Prices and terms change, so check them before you buy.

Built to answer SIM-0296, SIM-1278, SIM-1279 and SIM-1280 from the Uncompromised Travel eSIM table. What is shown: what Saily's own website, app store listings and Trustpilot page say, read on 20 October 2026. No score and no rank. No company paid to be on this page. How this site earns · How we work.

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