Is SkyRefund legit?

SkyRefund says it has helped 1,600,000+ passengers since 2017 and names its Head of Legal and Chief Legal Officer. It charges 35% including VAT, works on a no win, no fee basis and has a Trustpilot rating of 4.5 from 4,194 reviews.

Is SkyRefund legit?

SkyRefund states its fee and names its legal staff. Its website, as read on 20 October 2026, gives the trading name SkyRefund but no registered company name or head office address.

• What it is: A claims company working on commission: 'a flight compensation company' that deducts a 35% success fee.
• Lawyers and regulation: In-house legal staff plus partner lawyers: Darina Kovacheva (Head of Legal), Maria Danailova (Chief Legal Officer), 'a team of internationally recognized lawyers, transport and IT experts' and 'a global network of partner lawyers'. The client's power of attorney goes to 'SkyRefund's lawyers'.
• Track record: '1,600,000+ passengers helped since 2017' and 'Over 1.6M Passengers Helped'.

How much does SkyRefund charge?

SkyRefund publishes a fee of 35%, including VAT.

• Fee if it wins: 35% including VAT, deducted from the compensation received.
• If the claim fails: 'You don't pay anything unless we are successful in claiming your compensation.'

What are SkyRefund reviews like?

SkyRefund has a Trustpilot rating of 4.5 out of 5 from 4,194 reviews, read 20 October 2026; each platform is shown on its own, never added together.

• Trustpilot: 4.5 out of 5 from 4,194 reviews, newest review 20 October 2026, read 20 October 2026.

How long does SkyRefund take to pay out?

What SkyRefund says about how and when it pays, from its own website:

• How it pays you: Bank transfer. As soon as the airline pays the full compensation, SkyRefund emails the customer asking for bank details and then transfers 'the agreed amount' to that account.
• How long a claim takes: 'from a few weeks to a few months'; also 'no fixed period'.

What does SkyRefund claim for?

• Rules it claims under: UK261, EU261 (Regulation 261/2004), Brazil ANAC 400, Canada APPR, Saudi Arabia PRPR (also called GACA), Turkey SHY 'and others'.
• Flights outside Europe: Beyond Europe: Canada (CA$125 to 1,000 by delay, with a 1-year limit), Türkiye (SHY, up to €600), Saudi Arabia (GACA, SDR amounts) and Brazil (ANAC 400, compensation only for denied boarding).
• Claims the airline rejected: In some cases: if the airline refused citing 'extraordinary circumstances' SkyRefund will assess it and its lawyers take over; Unpaid or partly paid compensation can be claimed even after an offer was declined; a voucher does not remove the right.
• Court action: 'SkyRefund can take legal action if necessary', though most claims settle early.

Is SkyRefund worth it?

SkyRefund is worth it if you want a company that names rules beyond Europe, such as Brazil's and Saudi Arabia's, at 35% including VAT. The alternatives below set out their own fees.

What are the alternatives to SkyRefund?

Four claims companies set beside SkyRefund on the same facts:

• AirHelp: The most Trustpilot reviews here: 245,323. Fee: 35%, including VAT; Trustpilot 4.5 from 245,323 reviews.
• Flightright: Founded by Philipp Kadelbach and Sven Bode. Fee: 20% to 30%, plus VAT; Trustpilot 4.5 from 3,410 reviews.
• FlyClaims: A 20% fee, VAT included. Fee: 20%, including VAT.
• AirClaim: A claims company based in Romania. Fee: 29%, plus VAT; Trustpilot 4.2 from 548 reviews.

Richard Jasinski · Uncompromised Travel · written from Valencia · first published 3 November 2026 · updated 3 November 2026