Independent luxury travel intelligence
Uncompromised Travel

Should I buy Saily or Yesim for my trip?

By Richard Jasinski·Updated 3 November 2026

Saily and Yesim, set out the same way from each company's own website and review listings, read on 20 October 2026. No score and no winner.

Should I buy Saily or Yesim for my trip?

On their own published facts, Saily is best for tourists, business travellers and frequent travellers; Yesim is best for tourists, backpackers, digital nomads and family holidays. No score and no winner: choose by what your trip needs.

Saily

Best for
Tourists, business travellers and frequent travellers

Yesim

Best for
Tourists, backpackers, digital nomads and family holidays

Saily and Yesim: side by side

The same facts for each company, from its own website, in the same order. Where a company publishes nothing on a row, the card says so.

Saily

What it is
A travel eSIM provider selling under its own name (Saily). Data eSIM plans are the core product.
Based in
The privacy policy gives Saily Inc.'s principal business address as 330 N Wabash Ave, Chicago, IL 60611, United States.
Coverage
'200+ destinations'. The Global plan covers 121 destinations, Europe covers 35 countries, North America 3 countries and Caribbean Islands 29 countries.
Unlimited data
Yes.
Hotspot and tethering
Allowed. The destination pages say hotspot is 'Unlimited access with no restrictions' (UK, Thailand, US, France, Canada, Italy, Spain, Turkey, Europe, Global).
Phone number, calls and texts
Yes, as an add-on. A US phone number (+1) costs US$1.99 a month and a call and text plan starts from US$0.99 (as read on 20 October 2026).
Data validity
Plans have a 180-day activation period: 'If you do not activate it yourself within 180 calendar days, we will automatically activate it for you'.
Top-ups
Plans are prepaid and do not renew unless auto top-up is on ('Our regular plans are pay as you go').
Refunds
Non-subscription plans: full refund if the eSIM is not installed, or installed but the plan not activated (and no Extras used). An activated plan may get a full or partial refund at Saily's discretion if more than 99% of data is unused.
Customer support
24/7 chat support in the app, plus email.
Guest reviews, per platform
Trustpilot 4.7 out of 5 from 32,500 reviews (newest review 20 October 2026); the App Store 4.7 out of 5 from 13,437 reviews (newest review 15 October 2026); Google Play 4.6 out of 5 from 99,172 reviews (read 20 October 2026).

Yesim

What it is
A travel eSIM provider selling under its own name. It describes itself as a distributor and aggregator that does not own networks.
Based in
Baar, Switzerland (legal address: Bahnhofstrasse 4, 6340 Baar).
Coverage
'170+ countries in one eSIM' (Pay & Fly).
Unlimited data
Yes. Unlim Day Pass: 83 countries, 'from US$2.98 / day' (as read on 20 October 2026).
Hotspot and tethering
'Hotspot mode: Easily share your eSIM data with other mobile devices instantly'.
Phone number, calls and texts
The eSIM has no phone number: 'Our prepaid eSIM phone plans are designed for data-only solutions and do not come with a mobile phone number'.
Data validity
Plan duration 'From 1 to 365 days, depending on the selected plan'.
Top-ups
'Balance top-up: Available' and 'Top up: Available automatically if the subscription is active' on the plan pages.
Refunds
Refund within 30 calendar days of purchase only if the product has not been activated, used or expired (activation includes installing the eSIM profile or connecting to a network). Technical faults must be reported within 1 hour via [email protected] or the app.
Customer support
24/7 support 'in your language' with an 'Average response time of 5 minutes'.
Guest reviews, per platform
Trustpilot 4.3 out of 5 from 2,996 reviews (newest review 19 October 2026); the App Store 4.6 out of 5 from 2,307 reviews (newest review 9 October 2026); Google Play 4.6 out of 5 from 28,703 reviews (read 20 October 2026).

Where each line comes from

Every line links back to the page it was read from, read on 20 October 2026.

Saily vs Yesim: the questions people ask

Do Saily and Yesim offer unlimited data?

Saily: Yes. Yesim: Yes. Unlim Day Pass: 83 countries, 'from US$2.98 / day' (as read on 20 October 2026).

Can I use either as a hotspot?

Saily: Allowed. The destination pages say hotspot is 'Unlimited access with no restrictions' (UK, Thailand, US, France, Canada, Italy, Spain, Turkey, Europe, Global). Yesim: 'Hotspot mode: Easily share your eSIM data with other mobile devices instantly'.

Does either give me a phone number?

Saily: Yes, as an add-on. A US phone number (+1) costs US$1.99 a month and a call and text plan starts from US$0.99 (as read on 20 October 2026). Yesim: The eSIM has no phone number: 'Our prepaid eSIM phone plans are designed for data-only solutions and do not come with a mobile phone number'.

What are their refund rules?

Saily: Non-subscription plans: full refund if the eSIM is not installed, or installed but the plan not activated (and no Extras used). An activated plan may get a full or partial refund at Saily's discretion if more than 99% of data is unused. Yesim: Refund within 30 calendar days of purchase only if the product has not been activated, used or expired (activation includes installing the eSIM profile or connecting to a network). Technical faults must be reported within 1 hour via [email protected] or the app.

How do I reach their support?

Saily: 24/7 chat support in the app, plus email. Yesim: 24/7 support 'in your language' with an 'Average response time of 5 minutes'.

Can I top up either?

Saily: Plans are prepaid and do not renew unless auto top-up is on ('Our regular plans are pay as you go'). Yesim: 'Balance top-up: Available' and 'Top up: Available automatically if the subscription is active' on the plan pages.

How long does the data last?

Saily: Plans have a 180-day activation period: 'If you do not activate it yourself within 180 calendar days, we will automatically activate it for you'. Yesim: Plan duration 'From 1 to 365 days, depending on the selected plan'.

What do reviews say about each?

Saily: Trustpilot 4.7 out of 5 from 32,500 reviews (newest review 20 October 2026); the App Store 4.7 out of 5 from 13,437 reviews (newest review 15 October 2026); Google Play 4.6 out of 5 from 99,172 reviews (read 20 October 2026). Yesim: Trustpilot 4.3 out of 5 from 2,996 reviews (newest review 19 October 2026); the App Store 4.6 out of 5 from 2,307 reviews (newest review 9 October 2026); Google Play 4.6 out of 5 from 28,703 reviews (read 20 October 2026). Each platform is shown on its own, never added together.

Where is each company based?

Saily: The privacy policy gives Saily Inc.'s principal business address as 330 N Wabash Ave, Chicago, IL 60611, United States. Yesim: Baar, Switzerland (legal address: Bahnhofstrasse 4, 6340 Baar).

Can I buy either through Uncompromised Travel?

No. Uncompromised Travel is a publication and does not sell eSIMs. Buy from each company's own website or app.

How current is this comparison?

Both companies' websites, app listings and Trustpilot pages were read on 20 October 2026. Prices and terms change, so check them before you buy.

Built to answer SIM-0196 from the Uncompromised Travel eSIM table. What is shown: what each company's own website, app store listings and Trustpilot page say, read on 20 October 2026, set out the same way for each. No score and no winner. No company paid to be on this page. How this site earns · How we work.

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