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Uncompromised Travel

What do flight compensation companies publish about their fees, success rates and payouts?

By Richard Jasinski·Updated 4 November 2026

We read the websites of 23 flight compensation companies, 45 facts each, then counted what they publish. The fee shown is often not the fee paid, no company says how its success rate is counted and few give a phone number.

What do flight compensation companies publish about their fees, success rates and payouts?

We read the websites of the 23 claims companies on these pages, fact by fact, on 20 October 2026. Three things stand out: the fee you see is often not the fee you pay, because VAT and court surcharges change it; no company says how its success rate is counted; and only 5 publish a phone or WhatsApp number.

How this was counted. Each figure below is a count of the companies whose own website states the fact, from the Uncompromised Travel flight compensation table (45 facts a company, each with the page it was read from). A company that does not state a fact is counted as not stating it, which is not the same as not having it. No company paid to be counted.

Fees

19 of the 23 publish a standard success fee as a percentage, from 15% plus VAT (AviFly) to 44% including VAT (Skycop). 9 include VAT in the figure and 7 add it on top (AirClaim, AviFly, ClaimFlights, Compensation2Go, Flightright, MYFLYRIGHT and Reclamador), so the same figure can cost different amounts.

Court

11 publish a court surcharge or a higher court rate as a figure (Air Indemnité, AirCashBack, AirClaim, AviFly, Flight-Delayed, Flightright, Indemniflight, MYFLYRIGHT, Reclamador, RefundMore and Skycop); 6 say there is no extra court fee (ClaimFlights, Click2Refund, Compensation2Go, FairPlane, FlyClaims and Refund Pilot).

Success rates

16 publish a success rate. None of them says over what period or how it is counted, so no two can be compared.

Size

9 give different figures for their size on different pages of their own websites, such as passengers helped or money paid out.

Reviews

19 have a Trustpilot profile in their own name, rated from 2.8 (Skycop) to 4.8 (FairPlane) out of 5.

Phone

5 publish a phone or WhatsApp number for customers (AirCashBack, Bott and Co, ClaimFlights, MYFLYRIGHT and Skycop). The rest offer email, forms or chat.

Regulation

5 name a register or regulator: Bott and Co, ClaimFlights, Flightright, MYFLYRIGHT and RefundMore. One is a solicitor regulated in England; four are registered under Germany's Legal Services Act.

Cancelling

12 say how to cancel the agreement; almost all give 14 days from signing; some charge once work has started.

Age

The oldest, by its own account, is Bott and Co, founded in 2001; 7 of the 15 that give one clear founding year started in 2015 or later.

What the companies publish: the questions people ask

Do flight compensation companies say how they count their success rate?

None of the companies that publish a success rate say over what period or how it is counted.

How many flight compensation companies include VAT in their fee?

9 of the 19 that publish a percentage; 7 add VAT on top.

How many publish a phone number?

5 publish a phone or WhatsApp number: AirCashBack, Bott and Co, ClaimFlights, MYFLYRIGHT and Skycop.

Why are fees hard to compare?

7 add VAT on top of the figure they show and 11 charge more in court, so the same percentage can cost different amounts.

Which are regulated?

Bott and Co, ClaimFlights, Flightright, MYFLYRIGHT and RefundMore name a register or regulator.

Can I cancel after signing?

Almost every company that says how gives 14 days from signing; the cancelling page sets out each one.

Where do these figures come from?

From each company's own website, read on 20 October 2026, with Trustpilot profiles read the same day; each section links the pages.

Did any company pay to be counted?

No. Every claims company in the table whose website could be read is counted.

Built to answer the question in the main heading. What is shown: what each claims company published on its own website, read on 20 October 2026, from the Uncompromised Travel flight compensation table. Left out: companies whose websites would not open, a company whose activities were taken over by another, a company whose address opens another company's site, services that pass the claim to other companies and one company whose fee page is being re-read. Counts are worked out on this page from the table. How this site earns · How we work.

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