Independent luxury travel intelligence
Uncompromised Travel

Which flight compensation companies can you phone?

By Richard Jasinski·Updated 4 November 2026

Only 5 of the claims companies in the Uncompromised Travel table publish a phone or WhatsApp number for customers: Bott and Co, ClaimFlights, MYFLYRIGHT and AirCashBack give phone lines and Skycop a WhatsApp number. The rest offer email, forms or chat.

Which flight compensation companies can you phone?

To speak to someone, Bott and Co (UK numbers), ClaimFlights (a UK hotline), MYFLYRIGHT (a German number) and AirCashBack (Polish numbers) publish phone lines; Skycop publishes WhatsApp. Most other claims companies publish no number at all.

Who is on this page and why. The Uncompromised Travel flight compensation table holds 33 companies: the claims companies ChatGPT names most when asked about flight compensation. Their own websites were read on 20 October 2026, with their Trustpilot profiles. This page carries the claims companies in the table whose own website publishes a phone or WhatsApp number for customers (most publish none), in words that can be shown here: 5 companies. Cards are in alphabetical order. Fees are shown as each company publishes them, with their conditions. No company paid to be on this page.

AirCashBack

Best for
Polish-language claims, based in Warsaw
Phone
Customer service on +48 794 795 795 and +48 71 786 62 32, Monday to Friday.
Fee if it wins
25% gross of what is obtained, if the claim succeeds; VAT may be added on top.
If it goes to court
A further 20% gross if the case goes to court: 45% gross in all.
If the claim fails
'No win, no fee!' It covers the costs of court proceedings, including if they fail.
Reviews
Trustpilot: 4.7 out of 5 from 1,012 reviews, newest review 8 April 2026, read 20 October 2026.

Bott and Co

Best for
A UK solicitors' firm regulated by the SRA
Phone
New claims 01625 415 850, existing claims 01625 415 800, Monday to Friday; weekends closed; a call-back form.
If the claim fails
'You won't pay a penny if we don't win your claim', on a no win, no fee basis.
Reviews
Trustpilot: 4.7 out of 5 from 2,887 reviews, newest review 19 October 2026, read 20 October 2026.

ClaimFlights

Best for
The same flat 25% fee in court
Phone
A hotline on +44 (0) 20 33 18 48 66 (English speaking, hours not stated) and a legal expert line on +44 (0) 11 73 25 24 02 'from 2AM to 1PM (EST)'; claims cannot be taken over the phone.
Fee if it wins
A flat 25% success fee plus VAT by country of residence (29.75% gross for German residents, no VAT for US and non-EU residents).
If it goes to court
No extra fee: the flat 25% stays the same if it goes to court; it bears court and lawyer costs.
If the claim fails
'If we do not win, we charge nothing. Period.'
Reviews
Trustpilot: 4.2 out of 5 from 501 reviews, newest review 13 October 2026, read 20 October 2026.

MYFLYRIGHT

Best for
A choice of commission or instant payout
Phone
Telephone +49 (0) 40 317 086 37.
Fee if it wins
25% plus VAT on the debt collection route, or 35% plus VAT where it buys the claim for an immediate payout.
If it goes to court
A surcharge of 10% plus VAT if external lawyers are needed and the case succeeds.
If the claim fails
'You will NEVER be liable for any costs' if enforcement is unsuccessful, except where the customer gave incorrect information or had already engaged a lawyer.
Reviews
Trustpilot: 4.5 out of 5 from 4,760 reviews, newest review 7 October 2026, read 20 October 2026.

Skycop

Best for
A claims company based in Vilnius
Phone
WhatsApp +370 685 67010, shown on every page; no phone line or opening hours are given.
Fee if it wins
44% including VAT on its standard price list (€110 on a €250 claim, €264 on €600); 30% on its Brazil price list.
If it goes to court
50% including VAT with legal proceedings on its standard price list (€300 on a €600 claim).
If the claim fails
'You won't have to pay if we don't win.'
Reviews
Trustpilot: 2.8 out of 5 from 8,698 reviews, newest review 20 October 2026, read 20 October 2026.
Website
skycop.com

Phone support: the questions people ask

Does AirHelp have a phone number?

No phone number is given on its website; it offers live chat and email.

Which companies give opening hours?

Bott and Co and AirCashBack give weekday hours and ClaimFlights gives hours for its legal expert line only; Skycop gives none for its WhatsApp line.

Which of these companies have reviews on Trustpilot?

5 of the 5: AirCashBack, Bott and Co, ClaimFlights, MYFLYRIGHT and Skycop. Each card shows the rating, the number of reviews and the newest review date, read on the day shown.

Do these companies charge a fee if they win?

AirCashBack, ClaimFlights, MYFLYRIGHT and Skycop publish a fee figure on their own websites. Each card gives the fee as the company states it, with its conditions, such as VAT or a separate court fee. For Bott and Co, no fee figure was found on its website or its fee page would not open; ask before you sign.

Can I claim without a claims company?

Yes. You can claim from the airline directly and for free; in the UK or EU you can go on to the national enforcement body or an approved dispute scheme if the airline refuses. A claims company takes a share of the compensation for doing that work for you.

Where can I check these facts myself?

Each card links the pages of the company's own website its lines were read from, under Sources, with the date they were read.

How were these companies chosen?

Each one is a claims company in the Uncompromised Travel flight compensation table and its own website publishes a phone or WhatsApp number for customers (most publish none). A company is on the page because its published facts fit the question, never because it paid.

Is any company on this page paying to be here?

No. No company on this page is a partner of Uncompromised Travel; none paid to be listed.

Built to answer the question in the main heading. What is shown: what each claims company published on its own website, read on 20 October 2026, with its Trustpilot rating where the profile carries the company's own name, from the Uncompromised Travel flight compensation table. Left out: companies whose websites would not open, a company whose activities were taken over by another, a company whose address opens another company's site and services that pass the claim to other companies. Cards are in alphabetical order. No company on this page is a partner of Uncompromised Travel. How this site earns · How we work.

Cookie Settings
This website uses cookies

Cookie Settings

We use cookies to improve user experience. Choose what cookie categories you allow us to use. You can read more about our Cookie Policy by clicking on Cookie Policy below.

These cookies enable strictly necessary cookies for security, language support and verification of identity. These cookies can’t be disabled.

These cookies collect data to remember choices users make to improve and give a better user experience. Disabling can cause some parts of the site to not work properly.

These cookies help us to understand how visitors interact with our website, help us measure and analyze traffic to improve our service.

These cookies help us to better deliver marketing content and customized ads.