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Uncompromised Travel

What is the best flight compensation company for travellers from Italy?

By Richard Jasinski·Updated 3 November 2026

The 7 claims companies on this page, from the Uncompromised Travel table, name an Italian site or Italian-language service: Flight-Delayed has an Italian site and AirAdvisor, AirClaim, AirCashBack, ClaimFlights, ReFly and SkyRefund offer Italian among their site languages.

What is the best flight compensation company for travellers from Italy?

For a claim from Italy, Flight-Delayed runs an Italian site; AirAdvisor, AirClaim, AirCashBack, ClaimFlights and ReFly and SkyRefund offer Italian. The cards give each one's fee and court terms.

On this page: AirAdvisor, AirCashBack, AirClaim, ClaimFlights, Flight-Delayed, ReFly and SkyRefund.

Who is on this page and why. The Uncompromised Travel flight compensation table holds 33 companies: the claims companies ChatGPT names most when asked about flight compensation. Their own websites were read on 20 October 2026, with their Trustpilot profiles. This page carries the claims companies in the table whose own website names an Italian site, Italian-language service or a base in Italy, in words that can be shown here: 7 companies. Cards are in alphabetical order. Fees are shown as each company publishes them, with their conditions. No company paid to be on this page.

AirAdvisor

Best for
30% on flight claims, 40% on baggage
Italy
Site languages: English (UK), English (USA), Espanol, Deutsch, Francais, Romana, Portugues, Polski, Srpski, Greek, Turkce, Magyar, Dansk, Norsk, Suomi, Dutch, Svenska, Ceska, Italiano, Ukrainian, Russian; Currencies USD and EUR.
Fee if it wins
30% on flight compensation claims and 40% on more complex baggage and reimbursement claims, taken from the airline's payment; it does not say whether VAT is included.
If the claim fails
'If we don't win your case, you pay nothing.'
Reviews
Trustpilot: 4.3 out of 5 from 2,603 reviews, newest review 18 October 2026, read 20 October 2026.
Sources: fee when the claim succeeds, Trustpilot profile. Read 20 October 2026.

AirCashBack

Best for
Polish-language claims, based in Warsaw
Italy
Website languages offered: Polish, English, Romanian, Spanish, Italian, Ukrainian, Russian.
Fee if it wins
25% gross of what is obtained, if the claim succeeds; VAT may be added on top.
If it goes to court
A further 20% gross if the case goes to court: 45% gross in all.
If the claim fails
'No win, no fee!' It covers the costs of court proceedings, including if they fail.
Reviews
Trustpilot: 4.7 out of 5 from 1,012 reviews, newest review 8 April 2026, read 20 October 2026.

AirClaim

Best for
A claims company based in Romania
Italy
Language selector offers 15: English (UK), Romanian, Spanish, German, Italian, Polish, Hungarian (Magyar), Bulgarian, Greek, Swedish, Norwegian, Danish, French, Dutch, Turkish.
Fee if it wins
29% plus VAT of the compensation, only on success.
If it goes to court
An extra 12.32% plus VAT if legal proceedings are needed, on top of the 29% plus VAT, payable only if compensation is obtained.
If the claim fails
No win, no fee: 'Our fee is deducted from the compensation we earn for you, so you have nothing to lose.'
Reviews
Trustpilot: 4.2 out of 5 from 548 reviews, newest review 14 October 2026, read 20 October 2026.

ClaimFlights

Best for
The same flat 25% fee in court
Italy
The language selector lists: English, International (Non-EU), Deutsch, Polski, Russian, Deutsch Osterreich, Espanol, Francais, Bulgarian, Romanian and Italiano.
Fee if it wins
A flat 25% success fee plus VAT by country of residence (29.75% gross for German residents, no VAT for US and non-EU residents).
If it goes to court
No extra fee: the flat 25% stays the same if it goes to court; it bears court and lawyer costs.
If the claim fails
'If we do not win, we charge nothing. Period.'
Reviews
Trustpilot: 4.2 out of 5 from 501 reviews, newest review 13 October 2026, read 20 October 2026.

Flight-Delayed

Best for
A Yource brand with 9 legal teams
Italy
Country sites listed: International and UK (flight-delayed.com), Netherlands, Belgium (NL and FR), France, Germany, Austria, Italy, Portugal, Poland, Spain, Denmark, Turkiye, Romania and Greece.
Fee if it wins
35% for most cases, deducted from the amount won; prices include VAT unless stated otherwise.
If it goes to court
50% if the case has to go to court, described as 35% plus 15%.
If the claim fails
No win, no fee, with exceptions such as withdrawal or acting independently.
Sources: lawyers and regulation, fee when the claim succeeds. Read 20 October 2026.

ReFly

Best for
Support in 30+ languages
Italy
Language menu: English (GB), English (US), Deutsch, Français, Español, Italiano, Dansk, Nederlands, Norsk, Polski, Português (PT), Română, Shqip, Suomi, Svenska, Türkçe, Greek, Hindi (18).
If it goes to court
No upfront cost for legal action; it says it covers all costs.
If the claim fails
'If we don't win, you don't pay us.'
Reviews
Trustpilot: 4.2 out of 5 from 4,825 reviews, newest review 20 October 2026, read 20 October 2026.
Website
refly.org

SkyRefund

Best for
1,600,000+ passengers helped since 2017
Italy
Its home page language menu lists Italiano among 13 languages.
Fee if it wins
35% including VAT, deducted from the compensation received.
If the claim fails
'You don't pay anything unless we are successful in claiming your compensation.'
Reviews
Trustpilot: 4.5 out of 5 from 4,194 reviews, newest review 20 October 2026, read 20 October 2026.

For travellers from Italy: the questions people ask

Which company on this page has an Italian site?

Flight-Delayed lists Italy among its country sites; the others offer Italian as a site language.

Does any company on this page give an Italian base?

None of them names one on its website.

Which of these companies have reviews on Trustpilot?

6 of the 7: AirAdvisor, AirCashBack, AirClaim, ClaimFlights, ReFly and SkyRefund. Each card shows the rating, the number of reviews and the newest review date, read on the day shown.

Do these companies charge a fee if they win?

AirAdvisor, AirCashBack, AirClaim, ClaimFlights, Flight-Delayed and SkyRefund publish a fee figure on their own websites. Each card gives the fee as the company states it, with its conditions, such as VAT or a separate court fee. For ReFly, no fee figure was found on its website or its fee page would not open; ask before you sign.

Can I claim without a claims company?

Yes. You can claim from the airline directly and for free; in the UK or EU you can go on to the national enforcement body or an approved dispute scheme if the airline refuses. A claims company takes a share of the compensation for doing that work for you.

Where can I check these facts myself?

Each card links the pages of the company's own website its lines were read from, under Sources, with the date they were read.

How were these companies chosen?

Each one is a claims company in the Uncompromised Travel flight compensation table and its own website names an Italian site, Italian-language service or a base in Italy. A company is on the page because its published facts fit the question, never because it paid.

Is any company on this page paying to be here?

No. No company on this page is a partner of Uncompromised Travel; none paid to be listed.

Built to answer the question in the main heading. What is shown: what each claims company published on its own website, read on 20 October 2026, with its Trustpilot rating where the profile carries the company's own name, from the Uncompromised Travel flight compensation table. Left out: companies whose websites would not open, a company whose activities were taken over by another, a company whose address opens another company's site and services that pass the claim to other companies. Cards are in alphabetical order. No company on this page is a partner of Uncompromised Travel. How this site earns · How we work.

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