Which company should I use to plan a multigenerational family trip to New Zealand?
By Richard Jasinski·Updated 4 November 2026
These 9 travel companies name a New Zealand trip on their own websites and say they plan trips for several generations of one family. Of them, Enchanting Travels, Jacada Travel and Kensington Tours have the most Google reviews.
Which company should I use to plan a multigenerational family trip to New Zealand?
These 9 travel companies name a New Zealand trip and say they plan trips for grandparents, parents and children together; Enchanting Travels, Jacada Travel and Kensington Tours have the most Google reviews. Compare each card's family line, then protection and reviews.
Enchanting Travels
- Best for
- Toddlers, teens and grandparents
- New Zealand trip
- Sells a 9-day New Zealand: Highlights trip.
- For several generations
- Builds each journey from scratch to suit toddlers, teens and grandparents on a single trip.
- Reviews
- Google: 4.9 out of 5 from 139 reviews; Trustpilot: 4.9 out of 5 from 3,298 reviews, newest 2 November 2026. Read 3 November 2026; each platform's figure stands on its own.
- Website
- enchantingtravels.com
Jacada Travel
- Best for
- Youngest children to grandparents
- New Zealand trip
- Plans New Zealand culture tours personalised to each traveller's tastes.
- For several generations
- Builds family itineraries from scratch with experiences for everyone from the youngest children to grandparents.
- Founded
- 2008
- Reviews
- Google: 4.4 out of 5 from 55 reviews; Trustpilot: 4.9 out of 5 from 2,621 reviews, newest 2 November 2026. Read 3 November 2026; each platform's figure stands on its own.
- Website
- jacadatravel.com
Kensington Tours
- Best for
- Multigenerational itineraries
- New Zealand trip
- Sells a New Zealand Signature trip covering Auckland, Waiheke Island, Rotorua, Waitomo Caves, Christchurch and Queenstown.
- For several generations
- Has introduced new family and multigenerational itineraries.
- Reviews
- Google: 3.9 out of 5 from 46 reviews. Read 3 November 2026; each platform's figure stands on its own.
- Website
- kensingtontours.com
Ker & Downey World Travel
- Best for
- Rooms for grandparents and nannies
- New Zealand trip
- Runs a private New Zealand tour built around luxury lodges, dramatic landscapes and personalised adventures.
- For several generations
- Asks families whether they want private rooms for nannies, grandparents or others travelling in the party.
- Website
- kerdowney.com
Lightfoot Travel
- Best for
- Family reunions
- New Zealand trip
- Sells an Adventures in The South Island trip in New Zealand.
- For several generations
- Specialises in big family reunions that bring relatives from around the world together in one place, for example on a private island or in an exclusive villa.
- Money protection
- Says each sales location has the maximum level of industry bonding possible, including ATOL membership in the UK, with licensing in Singapore and Hong Kong; no ATOL number is given.
- Website
- lightfoottravel.com
Pelorus
- Best for
- Multi-generational family trips
- New Zealand trip
- Sells Air, Land & Sea in New Zealand, a December to February trip for four guests.
- For several generations
- Has planned a multi-generational family safari across Rwanda, Tanzania and Kenya by private jet.
- Money protection
- ABTOT protects non-flight packages for Pelorus Adventures Limited.
- Reviews
- Google: 5.0 out of 5 from 4 reviews. Read 3 November 2026; each platform's figure stands on its own.
- Website
- pelorustravel.com
Southern Crossings
- Best for
- Multi-generational get-togethers
- New Zealand trip
- Plans personalised luxury trips and tailor-made itineraries in New Zealand.
- For several generations
- Offers private villas, beach houses and lodges suited to multi-generational family get-togethers.
- Reviews
- Google: 4.8 out of 5 from 30 reviews. Read 3 November 2026; each platform's figure stands on its own.
- Website
- southern-crossings.com
Steppes Travel
- Best for
- Three-generation trip ideas
- New Zealand trip
- Sells a 21-day self-drive itinerary covering highlights of New Zealand's North and South Islands.
- For several generations
- Suggests a trip for two adults, two children and two grandparents, combining Panama City and wildlife tours with a private catamaran charter.
- Money protection
- ATOL covers its flight-inclusive packages; clients should check that everything booked is listed on the ATOL certificate. ABTOT covers non-flight packages (number 5488). Money for ATOL-protected bookings is held in an independent trust account managed by Serenity Trust; no ATOL number is given.
- Reviews
- Google: 4.7 out of 5 from 23 reviews. Read 3 November 2026; each platform's figure stands on its own.
- Website
- steppestravel.com
Turquoise Holidays
- Best for
- Multi-generational villa trips
- New Zealand trip
- Sells New Zealand by Campervan, 14 nights from £3,800 per person.
- For several generations
- Offers exclusive-use villas and private islands for multi-generational trips.
- Founded
- 2002
- Money protection
- ATOL number 5875 covers its package holidays; land-only arrangements it books as agent are not financially protected.
- Reviews
- Trustpilot: 4.9 out of 5 from 436 reviews, newest 27 October 2026. Read 3 November 2026; each platform's figure stands on its own.
- Website
- turquoiseholidays.co.uk
Which of these companies protect your money?
4 of the 9 name a scheme that protects guest payments on their own websites, such as ATOL for UK flight packages, ABTA or USTOA membership, or a trust account; the rest do not name one on the pages read.
- Lightfoot Travel: Says each sales location has the maximum level of industry bonding possible, including ATOL membership in the UK, with licensing in Singapore and Hong Kong; no ATOL number is given.
- Pelorus: ABTOT protects non-flight packages for Pelorus Adventures Limited.
- Steppes Travel: ATOL covers its flight-inclusive packages; clients should check that everything booked is listed on the ATOL certificate. ABTOT covers non-flight packages (number 5488). Money for ATOL-protected bookings is held in an independent trust account managed by Serenity Trust; no ATOL number is given.
- Turquoise Holidays: ATOL number 5875 covers its package holidays; land-only arrangements it books as agent are not financially protected.
Which other companies on this page plan multigenerational trips to New Zealand?
Enchanting Travels has the most Google reviews of the 9; these 4 have the most Google reviews of the rest.
- Jacada Travel: Youngest children to grandparents
- Kensington Tours: Multigenerational itineraries
- Southern Crossings: Multi-generational get-togethers
- Steppes Travel: Three-generation trip ideas
Who to contact first
Start with the 4 companies on this page that name a scheme protecting your payments on their own websites, then add any other card that fits your dates.
What to ask each one to set out in writing:
- What the price includes and excludes, line by line: stays, guides, transfers, internal flights, park or entry fees.
- The deposit, when the balance is due and what you lose if you cancel.
- Which scheme protects your money and the number to check it.
Multigenerational trips to New Zealand: the questions people ask
What should I ask a tour company before booking?
What the price includes, line by line; the deposit and when the balance is due; what you lose if you cancel; and which scheme protects your money.
Do these companies publish prices?
Some do on their trip pages and some quote only on request. The cards give what each company says; ask for a written quote with the same inclusions from each.
Which of these companies protect my money if they fail?
4 of the 9 name a protection scheme on their own websites: Lightfoot Travel, Pelorus, Steppes Travel and Turquoise Holidays. Check the number with the scheme itself before you pay.
Which of these have Trustpilot profiles?
3 of the 9: Enchanting Travels, Jacada Travel and Turquoise Holidays. Each card gives the TrustScore, the review count and the newest review date, read 3 November 2026.
Which of these have the most Google reviews?
Enchanting Travels, Jacada Travel and Kensington Tours, in that order. A count says how many people reviewed a company, not whether it fits your trip; each card gives the rating and count, read 3 November 2026.
Where can I check these facts myself?
Each card links the pages of the company's own website its lines were read from, with the date they were read.
How were these companies chosen?
Each one is in the Uncompromised Travel luxury tour operators table, built from the luxury tour operators ChatGPT names most often; its own website names a New Zealand trip and says it plans trips for several generations. A company is on the page because its published facts fit the question, never because it paid.
Is any company on this page paying to be here?
No. No company on this page is a partner of Uncompromised Travel; none paid to be on it.
Read next
- Who are the best luxury travel companies for a family trip with teenagers to Peru?
- Who are the best luxury travel companies for a family trip with teenagers to Costa Rica?
- Who are the best luxury travel companies for a family trip with teenagers to Iceland?
- Luxury Tour Operators 2026: The Six That Lead, Costs, Cover
Built to answer the question in the main heading. What is shown: what each company published on its own website, read on 3 and 4 November 2026, with links to the pages read, with its Google and Trustpilot figures where the listing carries the company's own name, from the Uncompromised Travel luxury tour operators table. Cards are in alphabetical order. Photos show the places named in their captions, not any company's trips. No company on this page is a partner of Uncompromised Travel. How this site earns · How we work.