Which Flight Compensation Companies Also Claim Refunds for Cancelled Tickets? Ten Companies, and What the Airline Owes You First

By Richard Jasinski·Updated 15 October 2026

Only three of the ten claims companies we read publish a service to get your ticket price back for a cancelled flight: Flightright (30% plus VAT), MYFLYRIGHT (priced case by case, with instant payout in some cases) and Skycop. AirAdvisor charges 40% for reimbursement claims, and AirHelp, Compensair, Flycop, SkyRefund and TicketRefund claim compensation only. Before you sign, ask the airline: it owes the refund within seven days in the EU, 7 business days in the US for card payments and 30 days in Canada, whatever caused the cancellation. This page gives no score; every fact is the company's or regulator's own, read on 15 October 2026.

Who is on this page, and why

A company is on this page if ChatGPT names it for this question and its pages could be read. Between 9 and 15 October 2026 ChatGPT named AirHelp every day and Flightright as its first choice on six of seven days, then Skycop, Compensair, AirAdvisor, FlightCompensations, TicketRefund and Flycop. We read each company's refund, service and fee pages on 15 October 2026, and added MYFLYRIGHT, SkyRefund and Bott and Co, which ChatGPT names for related claims. FlightCompensations is left off: its site would not open. This page gives no score.

Refund or compensation? A refund is the price of your ticket back. Compensation is a fixed sum on top, €250 to €600 under EU261, owed only when the airline is at fault and told you less than 14 days ahead. You can be owed both. The airline owes the refund even when the cause was bad weather or a strike, which is when compensation is not due.

An airport departure screen listing flight times and destinations, with a wall clock above — A departures screen. When a flight is cancelled, the refund is owed by the airline within days, whoever caused the cancellation. Photo: Pexels.

Start here: what the airline already owes you

In the EU the airline must refund the full ticket within seven days if you choose a refund over rerouting; in the US it must refund automatically within 7 business days for card payments; in Canada within 30 days. EU Regulation 261/2004, Article 8, gives "reimbursement within seven days" in cash or by bank transfer, with vouchers only if you agree in writing. The UK Civil Aviation Authority says "You can get your money back for all parts of the ticket you haven't used." In the US, the Department of Transportation says refunds are due when the airline cancels or significantly changes a flight, including a delay of three hours domestic or six international, and you decline the alternative; credits are only an offer in place of a refund. Canada's amended rules require a refund within 30 days even when the cause was outside the airline's control. Sources: EUR-Lex, CAA, US DOT, Canadian Transportation Agency.

Refund deadlines for a cancelled flight: EU Regulation 261/2004 Article 8 (seven days), the US Department of Transportation (7 business days for card payments, about nine calendar days, and 20 days otherwise) and the Canadian Transportation Agency (30 days). Chart by Uncompromised Travel.

The ten companies, one card each

Publish a ticket refund service on their own site. Alphabetical.

FlightrightFlightright GmbH, Berlin

Claims the fare back?: Yes, on its own ticket refund page: "Get your full ticket price (including taxes and fees) when your flight is cancelled or delayed by more than 5 hours."
Fee for a refund: "A commission of 30% ([plus 14% solicitor's surcharge, if applicable] plus VAT) on successful claims."
When you cancel: "Even on non-refundable fares, taxes and airport charges can generally be reclaimed if you don't fly."
Timing: No Flightright timescale; it says airlines should refund within seven days but "in practice refunds often take several weeks or longer". Refund claims "expire after three years".
Reviews: Trustpilot: 4.7 from 4,550 (flightright.com).
Not the fit if: You can claim the refund yourself: the airline owes it within seven days under EU rules, and Flightright's fee is 30% plus VAT of money that is already yours.

Sources: ticket refund, homepage, Trustpilot. Read 15 October 2026.

MYFLYRIGHTHamburg, Germany

Claims the fare back?: Yes: a ticket reimbursement service for "a refund of the full price of the air ticket when the flight has been cancelled by the airline" (press release, April 2020).
Fee for a refund: "Service charge for ticket refunds: Individual offer." Compensation claims are 25% plus VAT.
When you cancel: "If you cancel your ticket, you can claim back the refundable costs, which can be up to 70% of the total ticket price."
Timing: An immediate payout "for certain cases", within 24 hours of documents, at 35% plus VAT; otherwise 4 to 10 weeks.
Reviews: Trustpilot: 4.5 from 4,747 (myflyright.com).
Not the fit if: You want a price before you sign: refund claims are an "Individual offer" with no published rate, and instant payout is offered "only in certain cases".

Sources: services, price list, refund service, Trustpilot. Read 15 October 2026.

SkycopUAB Skycop.com, Vilnius

Claims the fare back?: Yes, as a separate service: "A ticket refund or rerouting is a separate right from fixed compensation." An attorney sends the airline a demand letter "within 24 hours".
Fee for a refund: Its refund page says "Now only €30!", but the page is undated and the fee is not on its price list. Confirm before you sign.
When you cancel: Not stated on the refund page.
Timing: Not stated; "Some refunds are paid only after court proceedings."
Reviews: Trustpilot: 2.7 from 8,616 (skycop.com).
Not the fit if: You want a guaranteed result: its own page says "we can not guarantee that refunds will be issued".

Sources: ticket refund, price list, Trustpilot. Read 15 October 2026.

Mentions reimbursement claims, with a fee.

AirAdvisorAirAdvisor International Inc., Delaware, and Air Advisor sp. z o.o., Kraków

Claims the fare back?: Partly. Its guide says "you always have the right to a ticket refund in case of cancellation" and that you "may request both a refund and compensation", but it does not clearly say it pursues the refund itself.
Fee: "For more complex baggage and reimbursement claims, the fee is 40%." Compensation claims 30%.
Timing: Compensation "usually up to 6 weeks", up to a year if the airline rejects it. No refund timing.
Reviews: Trustpilot: 4.3 from 2,600 (airadvisor.com).
Not the fit if: Your disruption was caused by air traffic control restrictions or other extraordinary circumstances: its site says claims are not possible then.

Sources: homepage, cancellation guide, Trustpilot. Read 15 October 2026.

A traveller pulling a suitcase through a bright modern airport terminal — A traveller in a terminal. Accepting a voucher at the desk can cost you the cash refund, Bott and Co warns. Photo: Pexels.

Compensation only: a refund guide, tax recovery or replacement-ticket costs, but no fare-refund service. Alphabetical.

AirHelpAirHelp Germany GmbH, Berlin

Claims the fare back?: Not as a service. Its refund guide explains your rights: "the airline must send reimbursement within 7 days". Its claim form lists a cancelled flight under compensation.
Fee: 35% of compensation including VAT, plus 15% with legal action. No refund fee on its price list.
Reviews: Trustpilot: 4.5 from 244,809.
Not the fit if: You want someone to chase the fare itself: its pages describe refund rights, not a refund-claim service.

Sources: refund guide, price list. Read 15 October 2026.

Bott and CoBott and Co Solicitors Ltd, England and Wales · SRA 605593

Claims the fare back?: Not stated as a refund-only service. Its guide says you "may be able to claim a refund for your ticket" if the flight is cancelled or more than 5 hours late.
Fee: Not stated on the pages read (its fees page would not open).
Reviews: Trustpilot: 4.7 from 2,883 (bottonline.co.uk).
Not the fit if: You are offered a voucher: its own guide warns that accepting vouchers instead of cash can cost you the right to a money refund and compensation.

Sources: refund guide, Trustpilot. Read 15 October 2026.

CompensairCompensair Pte. Ltd., Singapore

Claims the fare back?: Not stated: its homepage offers compensation, "up to €600 per passenger" for a cancelled flight. Its refund page would not open.
Fee: Not stated on the homepage.
Reviews: Trustpilot: 4.5 from 1,699 (compensair.com).
Not the fit if: You want the fare back rather than compensation: no refund service is described on the pages read.

Sources: homepage, Trustpilot. Read 15 October 2026.

FlycopFlycop

Claims the fare back?: No: its homepage describes compensation, "up to €600" for a flight cancelled fewer than 14 days before departure.
Fee: 30% including VAT, "directly from the compensation we secure for you".
Reviews: Trustpilot: Could not access.
Not the fit if: Your flight was cancelled more than 14 days ahead: its claims are limited to cancellations "fewer than 14 days before departure".

Sources: homepage. Read 15 October 2026.

SkyRefundSky Refund, founded 2017

Claims the fare back?: Not as a service. It claims compensation "on top of your refund", and the cost of a replacement ticket "if you had to buy one yourself" because no suitable alternative was offered.
Fee: 35% of compensation including VAT, plus 15% with legal action.
Reviews: Trustpilot: 4.5 from 3,511 (skyrefund.com).
Not the fit if: Your bags were lost or delayed, or the cause was weather or an air traffic control strike: its FAQ says neither is supported.

Sources: FAQ, cancellations. Read 15 October 2026.

TicketRefundOnline Travel Media B.V., Netherlands

Claims the fare back?: No, despite the name: compensation "is separate from any ticket refund", and its claim is compensation (€250 to €600).
When you cancel: "Unused ticket? We buy it and recover your airport taxes."
Fee: Commission only on success; rate not stated on the homepage.
Reviews: Trustpilot: Could not access.
Not the fit if: You flew into the EU on a non-EU airline from outside Europe: its own page says such flights are usually not covered.

Sources: homepage. Read 15 October 2026.

Three questions before you hand over a refund

1. Have you asked the airline in writing? The refund is yours within days by law. A company takes 30% plus VAT (Flightright) or 40% (AirAdvisor) of it. A company makes sense when the airline has ignored you past the deadline, or when you are also owed compensation.

2. Were you offered a voucher? In the EU a voucher needs your written agreement; in the US credits are an offer, not a refund. Bott and Co warns that accepting one can cost you the cash.

3. Are you owed compensation too? If the cancellation was the airline's fault and came with less than 14 days' notice, you may be owed €250 to €600 on top. That is what most companies on this page claim; see EU261 and flight cancellations and what claims companies charge.

Cancelled flight refunds: the questions people ask

Which flight compensation companies also claim refunds for cancelled tickets?

On their own sites, read 15 October 2026, three publish a ticket refund service: Flightright ("Get your full ticket price (including taxes and fees)", 30% plus VAT), MYFLYRIGHT (priced as an "Individual offer", with instant payout in some cases) and Skycop (an attorney demand letter; its page says "Now only €30!" but is undated). AirAdvisor charges 40% for reimbursement claims. AirHelp, Compensair, Flycop, SkyRefund and TicketRefund claim compensation only.

Do I need a company to get a refund for a cancelled flight?

Usually not. Under EU Regulation 261/2004 the airline must refund the full ticket within seven days if you choose a refund; in the US the airline must refund automatically within 7 business days for card payments; in Canada within 30 days. A company is worth it mainly when the airline ignores you or when you are owed compensation as well.

What is the difference between a refund and compensation?

A refund is the price of your ticket back; compensation is a fixed sum on top, €250, €400 or €600 under EU261, owed only when the airline was at fault and gave less than 14 days' notice. You can get both. The refund is owed even when bad weather or a strike caused the cancellation.

How long does an airline have to refund a cancelled flight?

Seven days in the EU under Article 8 of Regulation 261/2004. In the US, 7 business days for credit card purchases and 20 calendar days for other payments, under the Department of Transportation's rules. In Canada, 30 days to the original payment method.

Can the airline give me a voucher instead of a refund?

Only if you agree. EU rules allow vouchers only with your written agreement; the US Department of Transportation says credits are an offer in place of a refund and must be valid at least five years. Bott and Co warns that accepting a voucher can cost you the right to a cash refund and compensation.

How much do companies charge to claim a ticket refund?

Flightright 30% plus VAT, plus 14% if a solicitor is needed. AirAdvisor 40% for reimbursement claims. MYFLYRIGHT quotes each case individually. Skycop's refund page says €30, but the page is undated and the fee is not on its price list. Read 15 October 2026.

Can I get my taxes back on a non-refundable ticket?

Usually yes. Flightright says "Even on non-refundable fares, taxes and airport charges can generally be reclaimed if you don't fly", MYFLYRIGHT says "Taxes and fees do not apply to unused flights and must be repaid", and TicketRefund offers to buy unused tickets and recover the airport taxes.

Can a company pay to be on this page?

No. A company is on this page because ChatGPT names it for this or a closely related question and its pages could be read. There are no affiliate links and no paid placements, and no company has paid to appear or to be shown differently.