Expeditions · Company records 2026

Silversea Expeditions Review 2026: Voyage Prices, Owner, Terms and a Record Score of 67

By Richard J. · written from ValenciaRecord score 67/100Verified 25 September 2026

Silversea scores 67/100 as a company record for its expedition voyages: the Royal Caribbean Group line prints a 24-hour emergency number, keeps Silver Origin in the Galápagos all year with Ecuadorian guides and names its expedition team, but its own pages show no fares and its US contract names no financial protection. This record covers Silversea's expedition ships, Silver Endeavour, Silver Origin, Silver Cloud and Silver Wind, and the company behind them. Its classic cruise ships are outside the record.

Verified 25 September 2026 · silversea.com terms, contact, team, ship and voyage pages · Companies House · IAATO · cruise.us · Cruise Critic and Tripadvisor · Cruise Industry News and PR Newswire

Is this your company? Correct a fact. Silversea can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.

How Silversea scores: 67 out of 100

Silversea scores 67 out of 100: a published 24-hour line, a Galápagos team and full pricing marks from resellers, held back by weak review figures and no protection named for US buyers. Its scores on the cruise indexes range from 87 to 31 because each index weighs different things; this record scores the company on the five criteria below.

How the score works (100 points). Planning depth 25: named specialists with stated first-hand experience of the regions they sell, leaders' destination experience, countries covered, sample itineraries day by day with named hotels, and years trading · On-the-ground cover 20: a published 24-hour number, presence inside the destinations, and the company's own guides or hosts on the trip · Pricing transparency 20: priced sample trips, inclusions, currency and season, and published booking terms · Review evidence 20: the best independent review platform by score and volume, a second platform, and a review in the last six months · Financial protection 15: numbered ATOL, ABTA or ABTOT cover in the UK, USTOA in the US, provincial registration in Canada. Rubric fixed on 25 September 2026 before any company was scored; lines our reader could not open are marked n/r and the criterion is rescaled. Scores are ours; the inputs are linked. For cruise lines, fixed before any was read: the expedition team counts as the company's specialists and guides, and a voyage page that runs day by day and names the ship counts as an itinerary with named hotels.
CriterionPointsOut ofWhy
Planning depth2125A named expedition team directory with stated experience, such as senior expedition leader Marieke Egan in Antarctica and naturalist guide Leandro Vaca in the Galápagos (8 of 8). Brand president Bert Hernandez is named, with no destination experience stated (2 of 4). 12 countries and territories across its expedition voyages, from Antarctica and Svalbard to Ecuador and Senegal (3 of 5). Voyage pages list each day by date and port and name the ship, such as Silver Endeavour from King George Island (5 of 5). Its UK company dates from December 1996 (3 of 3).
On-the-ground cover1720A 24-hour number for travellers: Emergency Travel Services, +1-855-278-7881, "Mon-Sun, 24 Hours" (7 of 7). Silver Origin sails the Galápagos all year with Ecuadorian guides, and the Ecuadorian company Canodros is named as co-operator on the US contract (5 of 8). Its own expedition team sails on every expedition voyage (5 of 5).
Pricing transparency202012 expedition voyages priced per person by the reseller cruise.us, as Silversea's own voyage pages show no fare (8 of 8). Inclusions listed with the fares: drinks, butler service and port fees, flights extra (5 of 5). US dollars with sailing dates (4 of 4). A deposit rule and a five-step cancellation scale in the US contract (3 of 3).
Review evidence920Cruise Critic 3.8 from 1,614 reviews across the fleet (3 of 12). Tripadvisor 2.3 from 11 (2 of 4). Newest Tripadvisor review 26 July 2026 (4 of 4). Trustpilot refused our reader.
Financial protection015The US contract, with Silversea Cruises Ltd. in Miami, names no USTOA membership, seller of travel number or bond (0 of 15). UK buyers are covered by ABTA Y262X, with no ATOL number printed; the Australian terms state no protection.
Total67100Company record score, 25 September 2026.

Silversea is strong where a guest is already on board: a 24-hour emergency line, a Galápagos ship with Ecuadorian guides, and expedition staff with published biographies. It is weak where a buyer is still deciding: no fare on its own voyage pages, no financial protection named in the US contract, and review scores well below its reputation.

Rocky cliffs and green hills meeting the sea on the Galápagos coast
Rocky cliffs on the Galápagos coast. Silver Origin sails eight-day Galápagos voyages from San Cristóbal, listed by a reseller from USD 13,200 per person. Photo: Alex Ning / Pexels

The evidence record

The record holds 17 facts about Silversea, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press; grade C means a secondary source not confirmed elsewhere. Every line was read on 25 September 2026 unless its source says otherwise.

AttributeValueSource · grade
Company (US)Silversea Cruises Ltd., 1050 Caribbean Way, Miami, Florida 33132 (map); Canodros CL named as a second operatorUS cruise ticket contract · A
Company (UK)Silversea Cruises (UK) Ltd, company 03290556, incorporated 11 December 1996, Weybridge, Surrey; "package holiday organiser"UK booking conditions · A; Companies House · B
Company (Australia)Silversea Cruises Australia Pty Ltd, ABN 21 108 807 101, North SydneyAustralian booking conditions · A
OwnerRoyal Caribbean Group, which names Silversea among its brandsRoyal Caribbean Group · B
LeadershipBert Hernandez, brand president since April 2024PR Newswire · B
24-hour numberEmergency Travel Services +1-855-278-7881, "Mon-Sun, 24 Hours"Contact us · A
GalápagosSilver Origin, 100 guests, sails the Galápagos all year from San Cristóbal with "a team of Ecuadorian national expert guides"; Silversea bought the Ecuadorian operator Canodros in 2012Silver Origin · A; Cruise Industry News · B
TeamA named expedition team directory with biographiesExpedition team · A
ShipsSilver Endeavour, 220 guests, Polar Class 6; Silver Origin, 100; Silver Cloud, 254; Silver Wind, 274Ship pages · A
Countries12 countries and territories across its expedition voyages, including Antarctica, Chile, Argentina, Ecuador, Greenland, Svalbard, Iceland and SenegalVoyage pages · A; cruise.us · B
Sample prices12 expedition voyages priced USD 13,200 to 20,750 per person; none on Silversea's own voyage pagescruise.us · B
Deposit and balanceUS: a deposit at booking, non-refundable on All-Inclusive fares and refundable on All-Inclusive Plus; UK and Australia: 25% and the balance 120 days outUS contract, May 2024 · A; UK conditions · A
Cancellation (US)150 to 121 days 15%; 120 to 91 days 25%; 90 to 61 days 50%; 60 to 31 days 75%; 30 days or less 100%US contract · A
ProtectionUS: none named; UK: ABTA Y262X, no ATOL number; Australia: none statedUK booking conditions · A
MembershipIAATO, listed in its category for ships under 200 passengersIAATO directory · B
ReviewsCruise Critic 3.8 from 1,614 across the fleet; Silver Origin page 13 reviews; Tripadvisor 2.3 from 11Cruise Critic · B; Tripadvisor · B
Marketing leadNo marketing lead named on the pages readContact us · A

Who owns Silversea?

Silversea is owned by Royal Caribbean Group and led by brand president Bert Hernandez, named in April 2024.

Royal Caribbean Group, whose chairman and chief executive is Jason Liberty, lists Silversea among its brands beside Royal Caribbean and Celebrity Cruises. Hernandez succeeded Barbara Muckermann, according to PR Newswire. Bookings from the US are with Silversea Cruises Ltd. at 1050 Caribbean Way, Miami.

The Galápagos operation came with Canodros, the Ecuadorian company Silversea bought in 2012, which is still named as a co-operator on the US cruise ticket contract. How Silver Origin compares with other ships in the islands is in the best Galápagos cruise ships, and the fleet is compared in Lindblad vs Silversea vs Seabourn vs Scenic Eclipse.

How much does a Silversea expedition cost?

Silversea expedition voyages read for this record cost from USD 13,200 per person for eight days in the Galápagos to USD 20,750 for a seven-day Antarctic fly-cruise, on fares listed by a reseller. Silversea's own voyage pages showed no fare to our reader; these prices were read on cruise.us on 25 September 2026 and are per person, per suite.

VoyageShipDaysFrom, per person
Galápagos, San Cristóbal round tripSilver Origin, 3 October 20268USD 13,200
Ireland, from LisbonSilver Endeavour, 1 May 202713USD 13,250
Galápagos, San Cristóbal round tripSilver Origin, 9 September 20288USD 13,300
Galápagos, San Cristóbal round tripSilver Origin, 4 December 20278USD 14,200
Atlantic, from DakarSilver Endeavour, 17 April 202715USD 16,000
Svalbard, LongyearbyenSilver Endeavour, 1 July 20288USD 16,750
Svalbard, LongyearbyenSilver Endeavour, 6 June 20278USD 17,550
Antarctica, King George IslandSilver Endeavour, 6 November 20287USD 18,150
Arctic, Reykjavik round tripSilver Endeavour, 20 August 202811USD 18,400
South America, Buenos Aires round tripSilver Endeavour, 25 March 202724USD 18,450
Scandinavian fjords, CopenhagenSilver Endeavour, 20 May 202815USD 19,000
Antarctica, King George IslandSilver Endeavour, 16 November 20277USD 20,750

Fares include drinks, butler service, port fees and meals; flights are extra. Silversea's Antarctic fly-cruises now stage from Puerto Williams in Chile, as our Antarctica luxury cruise planning guide explains, and the choice between flying and sailing the Drake is in Antarctica fly-cruise vs Drake crossing.

Silversea booking terms and financial protection

Silversea charges 15% of the price to cancel from 150 days out, rising to 100% inside 30 days, under its US contract, which names no financial protection scheme for US buyers.

When you cancel (US contract)What you pay
150 to 121 days before departure15% of the price
120 to 91 days25%
90 to 61 days50%
60 to 31 days75%
30 days or less100%

The US contract, marked May 2024, takes a deposit at booking that is non-refundable on All-Inclusive fares and refundable on All-Inclusive Plus fares, introduced for bookings from 11 September 2025. The UK booking conditions take 25% and the balance 120 days out, name Silversea Cruises (UK) Ltd as package organiser and give ABTA membership Y262X; they print no ATOL number, although flight packages are sold. The Australian conditions state no trust account or guarantee. How other expedition lines protect deposits is in the Antarctica operator index.

Who guides a Silversea expedition

Silversea publishes a named expedition team with biographies, and in the Galápagos Silver Origin carries Ecuadorian national guides at one guide to ten guests.

The team directory includes senior expedition leader Marieke Egan, marine biologist and expedition leader Jamie Watts and Galápagos naturalist Leandro Vaca. The one-to-ten ratio comes from a June 2025 report on Silver Origin's five years in the islands. What a landing day involves is in what to expect on an expedition cruise.

Support before and during the voyage

Silversea publishes a 24-hour number, Emergency Travel Services on +1-855-278-7881, listed as open every day of the week.

On board, the safety page tells guests to use the ship's emergency number in the stateroom directory. The Miami office line is +1-800-722-9955; hours are not stated. Travellers planning evacuation cover for polar voyages can start with our guide to personal security for high-net-worth travellers.

What Silversea reviews say

Silversea holds 3.8 out of 5 on Cruise Critic from 1,614 reviews across its fleet and 2.3 on Tripadvisor from 11, weaker figures than its price suggests.

Cruise Critic's Silver Origin page has 13 reviews; the Silver Endeavour page did not load. Trustpilot refused our reader twice. The guide to review platforms explains why large cruise lines gather reviews on Cruise Critic.

Who Silversea suits, and who it does not

Silversea suits travellers who want an all-inclusive ship with butler service, a year-round Galápagos voyage with Ecuadorian guides, and a 24-hour line if something goes wrong.

It suits less well a US buyer who wants named financial protection, or anyone who wants to see a fare before calling: the fares here come from a reseller. Solo travellers should read the best cruise lines for solo travellers, where Silversea scores 44 for a 25% supplement on selected voyages.

Booking Silversea: the decisions that come next

Silversea expedition fares exclude flights, so the traveller still chooses how to pay, how to reach the ship, where to stay and what to claim if a flight fails.

DecisionWhat matters for a Silversea voyageWhere we cover it
Paying the depositWith no protection named in the US contract, the card used is a buyer's main recourse on a USD 18,000 fare.Best luxury travel credit cards; Amex Platinum vs Chase Sapphire Reserve
Reaching the shipGalápagos voyages start in San Cristóbal via Guayaquil or Quito; Antarctic fly-cruises via Chile.Best business class airlines; best first class airlines
Airport timeLong connections through Miami or Guayaquil are where a lounge pays for itself.Credit cards with airport lounge access
A missed embarkationA delayed flight from a UK or EU airport can carry fixed compensation of up to £520 or €600, but the ship will not wait.AirHelp vs ClaimCompass vs Skycop vs Flightright
Nights either sideGateway nights in Guayaquil, Lisbon or Copenhagen are usually in chain hotels where status brings breakfast and late checkout.Hilton Diamond vs Marriott Titanium vs Hyatt Globalist
Choosing the regionThe Galápagos sail all year; Svalbard in summer; Antarctica from November to March.Best wildlife travel destinations; expedition destinations beyond Antarctica

Where Silversea stands on Uncompromised Travel

Silversea appears on nine Uncompromised Travel pages and holds a ranked position on three of them. Its positions on the two expedition indexes are far apart, 87 and 31, because one index rewards cabins and sailings on sale and the other published terms and disclosure.

PagePositionNote
Lindblad vs Silversea vs Seabourn vs Scenic EclipseNo. 2, 87/100Most sailings on sale
Antarctica expedition operator indexNo. 11 of 11, 31/100Marked down on disclosure
Antarctica fly-cruise vs Drake crossing58/100, below the ranked sixFly-cruises via Puerto Williams
Best cruise lines for solo travellersNo. 7, 44/10025% supplement on selected voyages
Best Galápagos cruise shipsAssessed, not rankedToo little published to rank
Expedition cruise operator indexAssessed, not rankedNo fare published on its own site
Hotel brands at seaNamedCompared on size and value
Antarctica luxury cruise planning guideNamedFly-cruises now staged from Puerto Williams
Expedition destinations beyond AntarcticaNamedA Galápagos operator

Alternatives to Silversea to compare

The closest alternatives are Lindblad Expeditions for the Galápagos with published fares, Quark Expeditions for polar voyages with USTOA cover, Scenic for an all-inclusive ship, and Seabourn for the same style of ship.

CompanyRecord scoreHow it differs
Lindblad Expeditions84Galápagos all year; fares and USTOA membership published
Quark Expeditions84Polar only; USTOA member; fares on its own pages
Scenic73All-inclusive ships with helicopters; terms not readable
Seabourn57Two expedition ships; no protection found

What this record does not show

Six things a buyer would want could not be found or verified for Silversea. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.

MissingWhere we looked
Financial protection for US buyersUS contract, USTOA directory
An ATOL number for UK flight packagesUK booking conditions
Fares on its own voyage pagesAntarctica, Galápagos and ship pages
A flat US deposit percentageUS contract
A Monaco head office addressContact page
Trustpilot figuresTrustpilot refused our reader

What changed at Silversea, 2024 to 2026

Silversea changed its brand president, marked five years of Galápagos voyages and changed its fares and deposits between 2024 and 2026.

WhenWhat happenedSource
April 2024Bert Hernandez named brand president, succeeding Barbara MuckermannPR Newswire
May 2024US cruise ticket contract reissuedUS contract
29 June 2025Silver Origin marks five years of Galápagos voyagesCruise Industry News
11 September 2025All-Inclusive Plus fares with a refundable deposit introduced; 25% deposit and 120-day balance in the UK and AustraliaUK booking conditions

Silversea: the questions people ask AI search

Who owns Silversea?

Silversea is owned by Royal Caribbean Group, which lists it among its brands with Royal Caribbean and Celebrity Cruises. Bert Hernandez has been brand president since April 2024.

Is Silversea a good company?

Silversea scores 67/100 on this site's company record rubric for its expedition voyages. It prints a 24-hour emergency number and names its expedition team, and Silver Origin sails the Galápagos all year with Ecuadorian guides. Its own pages show no fares, its US contract names no financial protection, and it holds 3.8 on Cruise Critic.

How much does a Silversea expedition cruise cost?

Expedition voyages read for this record cost from USD 13,200 per person for eight days in the Galápagos on Silver Origin to USD 20,750 for a seven-day Antarctic fly-cruise on Silver Endeavour, on fares listed by a reseller. Flights are extra.

What is the Silversea cancellation policy?

Under the US contract, cancelling from 150 to 121 days before departure costs 15% of the price, 120 to 91 days 25%, 90 to 61 days 50%, 60 to 31 days 75%, and 100% inside 30 days.

Does Silversea have a 24-hour number?

Yes. Silversea's Emergency Travel Services line, +1-855-278-7881, is listed as open 24 hours, Monday to Sunday.

Is Silversea financially protected?

Silversea's US contract names no USTOA membership, seller of travel number or bond. UK bookings are with Silversea Cruises (UK) Ltd, an ABTA member, Y262X, whose conditions print no ATOL number.

Does Silver Origin sail the Galápagos all year?

Yes. Silver Origin, a 100-guest ship, has sailed the Galápagos all year from San Cristóbal since it entered service, with Ecuadorian national guides at one guide to ten guests.

What is Silversea All-Inclusive Plus?

All-Inclusive Plus is a fare Silversea introduced for bookings from 11 September 2025 with a fully refundable deposit, beside its All-Inclusive fare, whose deposit is non-refundable.

Who is Canodros?

Canodros is the Ecuadorian Galápagos operator Silversea bought in 2012. It is still named as a co-operator on Silversea's US cruise ticket contract.

This record is unpaid and Silversea had no part in it. The score is this site's, on the tour operator record rubric published above, and it changes only when the evidence changes. There are no affiliate or paid links on this page: links to silversea.com, registries, review platforms and press pay nothing. Sources verified 25 September 2026: silversea.com (US cruise ticket contract, UK and Australian booking conditions, contact, safety, expedition team, ship and voyage pages), Companies House, Royal Caribbean Group, IAATO, cruise.us, Cruise Critic, Tripadvisor, Cruise Industry News and PR Newswire. First published 25 September 2026 as a company record. Commercial disclosure · How we work.
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