Expeditions · Company records 2026
By Richard J. · written from ValenciaRecord score 73/100Verified 25 September 2026
Scenic scores 73/100 as a company record for its ocean voyages on Scenic Eclipse and Scenic Eclipse II: the group Glen Moroney founded in 1986 publishes fares from USD 6,823, sails to more than 30 countries with up to 20 specialists on board, and holds 4.5 on Trustpilot from 739 reviews, but its booking terms did not open to our reader. This record covers Scenic Group's ocean product, sold as discovery yacht voyages, not its river cruises. The score is calculated on the lines that could be read, as the rubric requires, and the lines that could not are marked below.
Verified 25 September 2026 · scenic.cruises (Australian, US and Canadian pages) · Scenic Group careers site · Companies House · USTOA · Trustpilot, Feefo and ProductReview · GlobeNewswire and Seatrade
Is this your company? Correct a fact. Scenic can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.
Scenic scores 73 out of 100 on the lines our reader could open: full marks for reviews and years trading, held back by no 24-hour number, and with its booking terms and Australian protection unreadable. scenic.cruises serves its Australian site by default, so Australia is the market scored for protection. Its scores on the cruise indexes differ because they measure ships and voyages, not the company.
| Criterion | Points | Out of | Why |
|---|---|---|---|
| Planning depth | 18 | 25 | The onboard team page names two leaders, Jason Flesher, director of discovery operations, and Tom Götter, with no regional experience stated, and says up to 20 specialists sail on expedition voyages (4 of 8). Founder Glen Moroney, still chairman, is named with no destination experience stated (2 of 4). More than 30 countries and territories named across its ocean voyage calendar (5 of 5). Voyage pages sit on a path that blocks automated readers (n/r, 5 points). Trading since 1986 (3 of 3). 14 of 20 readable points, rescaled to 25. |
| On-the-ground cover | 10 | 20 | No 24-hour number in any market read: the Australian line, 138 128, opens 7.30am to 6pm on weekdays (0 of 7). It lists offices in Rijeka and Porto, in two regions its ships sail, besides its sales offices (5 of 8). Up to 20 specialists sail on expedition voyages and up to 15 on discovery voyages (5 of 5). |
| Pricing transparency | 14 | 20 | Seven ocean voyages priced per person on its US site (6 of 8). Inclusions described only as all-inclusive beside the fares (2 of 5). US dollars with departure dates (4 of 4). The standard deposit and cancellation terms sit in a document that did not open (n/r, 3 points). 12 of 17 readable points, rescaled to 20. |
| Review evidence | 20 | 20 | Trustpilot 4.5 from 739 reviews on its UK profile (12 of 12). Feefo 4.7 for service from 1,959 (4 of 4). Newest Trustpilot review 17 September 2026 (4 of 4). Its Australian Trustpilot page shows 2.3 from 44 and ProductReview.com.au 2.1 from 139. |
| Financial protection | 0 | 15 | Australian bookings are with Scenic Tours Pty Ltd, whose general terms, version May 2026, did not open to our reader, so what protects that money is n/r (15 points). For other markets: USTOA lists Scenic's US company, and a Scenic page gives ATOL 9294 for UK buyers. |
| Rescaled for the unreadable criterion | 11 | 62 of the 85 points on criteria that could be read, rescaled to 100, is 73. | |
| Total | 73 | 100 | Company record score, 25 September 2026, rescaled for lines that could not be read. |
Scenic shows a traveller more of its ships than of its paperwork. Fares, specialists and countries are easy to find; the booking terms, the cancellation scale and what protects an Australian deposit sit behind pages our reader could not open, and its two ocean ships draw very different reviews from the Australian platforms than from the British ones.

The record holds 16 facts about Scenic, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press; grade C means a secondary source not confirmed elsewhere. Every line was read on 25 September 2026 unless its source says otherwise.
| Attribute | Value | Source · grade |
|---|---|---|
| Company (default market) | Scenic Tours Pty Ltd, ABN 85 002 715 602, 25 Watt Street, Newcastle NSW 2300 (map) | Australian terms page · A |
| Other selling companies | Scenic Tours (USA), Inc., 4000 Hollywood Blvd, Suite 625-S, Hollywood, Florida; Scenic Tours (UK) Ltd, company 05770868, Manchester | US booking policies · A; Companies House · B |
| Headquarters | "Our Headquarters are located in Zug, Switzerland"; no street address given | Scenic Group careers · A |
| Founded | 1986, as Warrnambool Scenic Tours, coach tours along Victoria's Great Ocean Road | Scenic Group careers · A |
| Owner and chairman | Glen Moroney, founder and chairman; no outside owner, listing or investor found | GlobeNewswire, 22 September 2026 · B |
| US leadership | Ken Muskat, who joined in November 2022 as managing director of Scenic Group USA | Cruise Industry News · B |
| Offices | Zug, Newcastle, Manchester, Hollywood (Florida), Rijeka and Porto | Scenic Group careers · A |
| Ships | Scenic Eclipse, in service since 2019, and Scenic Eclipse II, since 2023; up to 228 guests and about 200 on polar voyages; Scenic Eclipse is Polar Class 6, and the second ship's ice class was not confirmed | Wikipedia · C |
| Team | Up to 20 specialists on expedition voyages and 15 on discovery voyages; two leaders named | Your onboard team · A |
| Countries | More than 30 countries and territories named across the ocean voyage calendar, from Antarctica to Japan | Cruise calendar · A |
| Sample prices | Seven ocean voyages priced USD 6,823 to 32,882 per person | US site · A |
| Booking terms | General terms dated "Version: May 2026"; the booking, payment and cancellation sections did not render to our reader | General terms · A |
| Optional plans (US) | Flexible Booking Plan USD 250 and Penalty Relief Program USD 495 per person on Eclipse voyages | US booking policies · A |
| Protection | USTOA lists Scenic Luxury Cruises & Tours; ATOL 9294 given on a Scenic FAQ page; Australian protection not readable | USTOA · B; US FAQs · A |
| Phones and hours | Australia 138 128, Monday to Friday 7.30am to 6pm AEST; US 1-855-517-1200, hours not stated | Contact · A; US FAQs · A |
| Reviews | Trustpilot UK 4.5 from 739; Feefo 4.7 service from 1,959; Trustpilot Australia 2.3 from 44; ProductReview.com.au 2.1 from 139 | Trustpilot · B; Feefo · B; ProductReview · B |
Scenic is privately run by its founder, Glen Moroney, who started it in 1986 with coach tours on Victoria's Great Ocean Road and is still chairman; the group gives its headquarters as Zug, Switzerland.
Its origin is Newcastle, New South Wales, where the Australian selling company is still based and where Scenic Eclipse II called in April 2024. In June 2023 Scenic told the trade that global functions had moved from the UK back to Australia, while its careers site names Zug as headquarters. On 22 September 2026 Moroney announced river voyages in India, on the Hooghly from October 2027 and the Brahmaputra later.
This record covers Scenic's ocean ships. Scenic Eclipse carries helicopters and a submersible, which our submersible index scores, and the two ships are compared with other lines in Lindblad vs Silversea vs Seabourn vs Scenic Eclipse.
Scenic ocean voyages read for this record cost from USD 6,823 per person for 15 days in the Mediterranean to USD 32,882 for 24 days to Antarctica's Ross Sea. Prices were read on 25 September 2026 on Scenic's US site; its Australian site, the default, prices in Australian dollars.
| Voyage | Region | Days | From, per person |
|---|---|---|---|
| Mediterranean Odyssey | Malaga to Rome, April 2027 | 15 | USD 6,823 |
| Rhythms of the Brazilian Coastline | Buenos Aires to Rio de Janeiro, 2027 | 12 | USD 9,366 |
| Madeira to the Balearic Isles | Funchal to Palma, 2027 | 11 | USD 10,400 |
| Hidden Gems of the Atlantic and Africa | Atlantic and West Africa, October 2028 | 13 | USD 15,570 |
| Antarctica in Depth | Antarctica, 2026 to 2029 | 12 nights | USD 17,982 |
| Glaciers and Wildlife of Svalbard | Oslo round trip, 2027 | 14 | USD 18,624 |
| Antarctica's Ross Sea | Christchurch round trip, 2028 | 24 | USD 32,882 |
Scenic sells its ocean voyages as all-inclusive, but the voyage pages that would list the inclusions sit on a path our reader is not allowed to open. How its Antarctic fares compare is in the expedition cruise operator index, where Scenic ranks fourth, and the Antarctica operator index.
Scenic's standard deposit and cancellation scale could not be read: its general terms, version May 2026, show only their contents to our reader, and its US policy page describes optional plans rather than the standard terms.
| Market | Who you book with | Protection found |
|---|---|---|
| Australia (the default site) | Scenic Tours Pty Ltd, Newcastle | Not readable on the pages that opened |
| United States | Scenic Tours (USA), Inc., Hollywood, Florida | Listed by USTOA as Scenic Luxury Cruises & Tours |
| United Kingdom | Scenic Tours (UK) Ltd, Manchester | ATOL 9294, given on a Scenic FAQ page; no ABTA number found |
On Eclipse voyages the US booking policies sell a Flexible Booking Plan for USD 250 and a Penalty Relief Program for USD 495 per person, which refunds the fare less the plan cost up to 31 days out and 70% from 30 to 15 days. USTOA's listing gives Suite 645-S for the US office and Scenic's own page Suite 625-S. For how deposits and protection compare across expedition lines, see Antarctica fly-cruise vs Drake crossing.
Scenic says up to 20 specialists in history, biology, archaeology, geology and photography sail on its expedition voyages and up to 15 on discovery voyages, led by a named director of discovery operations.
The onboard team page names Jason Flesher, who leads the discovery team, and Tom Götter, who runs hotel operations, without describing where either has worked. What a landing day on a small ship involves is in what to expect on an expedition cruise.
Scenic publishes no 24-hour number: its Australian line, 138 128, opens 7.30am to 6pm on weekdays, and its US line, 1-855-517-1200, prints no hours.
No in-voyage emergency line or medical statement was found on the pages that opened. Travellers planning evacuation cover for polar voyages can start with our guide to personal security for high-net-worth travellers.
Scenic holds 4.5 out of 5 on its UK Trustpilot profile from 739 reviews and 4.7 for service on Feefo from 1,959, but 2.3 on its Australian Trustpilot page and 2.1 on ProductReview.com.au.
The Australian listings cover all of Scenic's trips, river as well as ocean: the ProductReview listing is titled Scenic Tours, and its Australian Trustpilot page is unclaimed. The UK profile is claimed and its newest review was eight days old at the read. The guide to review platforms explains why the same company can read so differently by platform.
Scenic suits travellers who want an all-inclusive ship of about 200 to 228 guests with helicopters and a submersible, sailing polar and warm-water routes on published fares.
It suits less well a buyer who wants to read the booking terms before paying, or a solo traveller: Scenic publishes no single rate and scores 13 on our solo cruise index. For how an expedition ship differs from a luxury cruise, see expedition vs luxury cruise.
Scenic's ocean fares exclude international flights, so the traveller still chooses how to pay, how to reach the ship, where to stay and what to claim if a flight fails.
| Decision | What matters for a Scenic voyage | Where we cover it |
|---|---|---|
| Paying the deposit | On a USD 17,982 Antarctic fare, the card used decides the purchase and travel cover that comes with the deposit and balance. | Best luxury travel credit cards; Amex Platinum vs Chase Sapphire Reserve |
| Reaching the ship | Antarctic voyages start in South America or Christchurch, Mediterranean ones in Malaga or Palma. | Best business class airlines; best first class airlines |
| Airport time | A long connection is where a lounge pays for itself. | Credit cards with airport lounge access |
| A missed embarkation | A delayed flight from a UK or EU airport can carry fixed compensation of up to £520 or €600, but the ship will not wait. | AirHelp vs ClaimCompass vs Skycop vs Flightright |
| Nights either side | Gateway nights in Buenos Aires or Oslo are usually in chain hotels where status brings breakfast and late checkout. | Hilton Diamond vs Marriott Titanium vs Hyatt Globalist |
| Choosing the region | The Ross Sea, Svalbard and the Brazilian coast sail in different seasons. | Best wildlife travel destinations; expedition destinations beyond Antarctica |
Scenic appears on seven Uncompromised Travel pages and holds a ranked position on five of them.
| Page | Position | Note |
|---|---|---|
| Expedition cruise operator index | No. 4, 82/100 | Two ships, the lowest fleet mark |
| Lindblad vs Silversea vs Seabourn vs Scenic Eclipse | No. 4, 83/100 | Helicopters and a submersible on each ship |
| Submersible and deep ocean index | No. 3, 39/100 | Submersible not operational in US waters |
| Antarctica expedition operator index | No. 9, 41/100 | Up to 200 guests in Antarctica |
| Antarctica fly-cruise vs Drake crossing | 20/100, below the ranked six | Its pages returned robots errors |
| Best cruise lines for solo travellers | No. 19, 13/100 | Reduced supplements, no rate published |
| Antarctica luxury cruise planning guide | Named | Among the ultra-luxury lines |
The closest alternatives are Lindblad Expeditions and Quark Expeditions for published terms, Silversea for an all-inclusive ship with a 24-hour line, and Seabourn for submarines on board.
| Company | Record score | How it differs |
|---|---|---|
| Lindblad Expeditions | 84 | Published terms and named naturalists; USTOA member |
| Quark Expeditions | 84 | Polar only; fares, inclusions and terms published |
| Silversea | 67 | All-inclusive, with a 24-hour line; fares only through resellers |
| Seabourn | 57 | Submarines on its two expedition ships; no protection found |
Six things a buyer would want could not be found or verified for Scenic. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.
| Missing | Where we looked |
|---|---|
| The standard deposit and cancellation scale | General terms (May 2026), US booking policies |
| What protects an Australian booking | Australian terms pages |
| A 24-hour number | Australian contact page, US FAQs |
| Day-by-day voyage pages | The /tours/ path, blocked to automated readers |
| A street address in Zug | Scenic Group careers site |
| What the fare includes, voyage by voyage | Cruise calendar, US site |
Scenic moved group functions, named new leaders in the US and UK, rewrote its general terms and announced river voyages in India between 2022 and 2026.
| When | What happened | Source |
|---|---|---|
| November 2022 | Ken Muskat joins as managing director of Scenic Group USA | Cruise Industry News |
| 14 June 2023 | New UK leadership; global functions moved from the UK back to Australia | CLIA trade news |
| 22 April 2024 | Scenic Eclipse II calls at Newcastle, New South Wales; headquarters reported as Zug | Seatrade Cruise |
| May 2026 | General terms and conditions reissued as version May 2026 | General terms |
| 22 September 2026 | Announces river voyages in India, on the Hooghly from October 2027 and the Brahmaputra later | GlobeNewswire |
Scenic is run by its founder and chairman, Glen Moroney, who started the company in 1986 with coach tours on Victoria's Great Ocean Road. No outside owner, share listing or investor was found. The group gives its headquarters as Zug, Switzerland.
Scenic scores 73/100 on this site's company record rubric, calculated on the lines that could be read. It publishes fares and carries up to 20 specialists on expedition voyages, and holds 4.5 on Trustpilot from 739 reviews. It publishes no 24-hour number, and its booking terms could not be read.
Ocean voyages read for this record cost from USD 6,823 per person for 15 days in the Mediterranean and USD 17,982 for 12 nights in Antarctica, up to USD 32,882 for 24 days to the Ross Sea.
Scenic says its headquarters are in Zug, Switzerland. It was founded in Newcastle, New South Wales, where its Australian selling company, Scenic Tours Pty Ltd, is still based, and it sells in the US from Hollywood, Florida and in the UK from Manchester.
In the US, USTOA lists Scenic's US company as a member, and a Scenic FAQ page gives ATOL 9294 for UK buyers. What protects an Australian booking could not be read on the pages that opened.
Scenic's standard cancellation scale sits in its general terms, which did not render to our reader. In the US it sells an optional Penalty Relief Program, USD 495 per person on Eclipse voyages, which refunds the fare less the plan cost up to 31 days before departure and 70% from 30 to 15 days.
Yes. Scenic Eclipse carries a submersible and helicopters. Our submersible index notes that Scenic's own site says the submersible does not operate in United States waters.
Its UK Trustpilot profile shows 4.5 from 739 reviews and Feefo 4.7 for service, while its Australian Trustpilot page shows 2.3 from 44 and ProductReview.com.au 2.1 from 139. The Australian listings cover Scenic's river and ocean trips together.
Glen Moroney founded Scenic in 1986 in Newcastle, New South Wales, and is its chairman. In September 2026 he announced Scenic's expansion into river voyages in India.
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Richard J. · Uncompromised Travel · written from Valencia · first published 25 September 2026 · facts verified 25 September 2026
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