Expeditions · Company records 2026
By Richard J. · written from ValenciaRecord score 84/100Verified 25 September 2026
Quark Expeditions scores 84/100 as a company record: the polar-only line founded in 1991 and owned by the Travelopia group publishes a fare on its voyages, from USD 11,011 for 11 days in Svalbard, names its expedition staff, takes a 25% deposit and is listed as a USTOA member. This record covers the company behind the ships: who owns it, what a voyage costs, the booking and cancellation terms, support, reviews and the gaps. The cruise indexes linked below rank the ships and voyages; this page scores the company.
Verified 25 September 2026 · quarkexpeditions.com terms, contract, voyage, team and contact pages · USTOA · Trustpilot and Cruise Critic · World Travel Awards · Cruise Industry News
Is this your company? Correct a fact. Quark Expeditions can correct any line of this record through the contact page. Corrections are logged with the previous value kept, and the score moves only if the evidence does.
Quark Expeditions scores 84 out of 100: full marks for pricing, reviews and financial protection, held back by no true 24-hour number and no presence inside the regions it sails. Its scores on the cruise indexes differ because they measure ships and voyages (ice class, guests ashore, fares), while this record scores the company on the five criteria below.
| Criterion | Points | Out of | Why |
|---|---|---|---|
| Planning depth | 21 | 25 | A staff directory names its expedition team with their polar records, such as historian Jonathan Shackleton, who has accompanied 30 groups to the Antarctic in 15 years, and Robert Headland of the Scott Polar Research Institute (8 of 8). Founders Lars Wikander and Mike McDowell are named, with no destination experience stated (2 of 4). 10 countries and territories across its voyages, from the Falklands to Svalbard and the Canadian Arctic (3 of 5). Voyage pages run day by day and name the ship, such as Ultramarine on Snow Hill to the Peninsula (5 of 5). Trading since 1991 (3 of 3). |
| On-the-ground cover | 8 | 20 | Its advisors answer "24 hours a day, Monday to Friday, and Saturday until 4PM EST" on the reservations numbers, which is not a 24-hour line, and in-voyage emergency contacts arrive with the final documents (3 of 7). No office or staff inside the regions it sails (0 of 8). Its own expedition team leads every voyage, at six guests per guide (5 of 5). |
| Pricing transparency | 20 | 20 | 11 voyages priced per person (8 of 8). Inclusions listed with each fare, such as the parka, charter flights and hotel nights (5 of 5). US dollars with departure dates (4 of 4). A 25% deposit, final payment 150 days out and a four-step cancellation scale (3 of 3). |
| Review evidence | 20 | 20 | Trustpilot 4.9 from 516 reviews (12 of 12). Cruise Critic 4.4 from 97 (4 of 4). Newest Trustpilot review within days of the read (4 of 4). |
| Financial protection | 15 | 15 | Listed in USTOA's member directory, with USD 1 million posted for its Travelers Assistance Program; UK buyers contract with Exodus Travels Ltd under ATOL 2582 and ABTA Y0751 (15 of 15). |
| Total | 84 | 100 | Company record score, 25 September 2026. |
Quark publishes the things expedition buyers usually have to ask for: a fare and dates on every sampled voyage, what the fare includes, the names of the people who guide ashore, and a cancellation scale. What it does not publish is a line that answers at 3am on a Sunday, and UK buyers who read to the bottom of the terms find their contract is with a different company.

The record holds 19 facts about Quark Expeditions, each with its source and grade. Grade A means the company's own site or terms; grade B means a registry, review platform, awarding body or major press; grade C means a secondary source not confirmed elsewhere. Every line was read on 25 September 2026 unless its source says otherwise.
| Attribute | Value | Source · grade |
|---|---|---|
| Company | Quark Expeditions, Inc., a Delaware corporation; Ultramarine voyages are contracted by Vinson Expeditions LLC, a Marshall Islands company | Expedition contract · A |
| UK bookings | Contracted by Exodus Travels Ltd, company number 1150160, a sister company in the Travelopia group | UK booking terms · A |
| Head office | 3131 Elliott Ave, Suite 300, Seattle, WA 98121 (map); USTOA's listing gives Suite 250 | Expedition contract · A; USTOA · B |
| Founded | 1991, by Lars Wikander and Mike McDowell | Company information · A |
| Owner | "a member of the Travelopia group of companies"; Travelopia is owned by KKR, which bought it from TUI | Site footer · A; Travel Weekly · B |
| Leadership | Sam Seward, president, named in December 2024 to succeed Andrew White, president since 2014 | Cruise Industry News · B |
| Phones and hours | North America +1 866 250 3672, UK 0808 134 9846, Australia 1800 959 388; advisors "24 hours a day, Monday to Friday, and Saturday until 4PM EST" | Contact · A |
| In-trip support | A ship doctor and basic medical facilities; "adequate medical facility could be up to 72 hours (or more) away" | FAQs · A |
| Team | A 6:1 guest-to-guide ratio and a named staff directory, such as Jonathan Shackleton and Robert Headland | The best team · A; Staff pages · A |
| Countries | 10 countries and territories across its voyages: Antarctica, South Georgia, the Falklands, Argentina, Chile, Canada, Greenland, Svalbard, Iceland and Scotland | Voyage list · A |
| Ships | Ultramarine, 199 guests; Ocean Explorer, 138; World Voyager, 168, chartered from Atlas Ocean Voyages from November 2026 | Ship pages · A; Jetsetter Guide · B |
| Sample prices | 11 voyages priced USD 11,011 to 38,721 per person; one Greenland page shows a broken USD 0.00 fare | Voyage pages · A |
| Deposit and balance | 25% if booked 151 days or more before Day 1; final payment 150 days before; full payment inside 150 days | Booking terms, bookings from 24 June 2026 · A |
| Cancellation | Free within 15 days of confirmation if booked over 180 days out; then 25% to 120 days; 75% from 119 to 90 days; 100% from 89 days | Booking terms · A |
| Protection | USTOA member with USD 1 million posted; UK: ATOL 2582 and ABTA Y0751, held by Exodus Travels Ltd | USTOA · B; UK terms · A |
| Reviews | Trustpilot 4.9 from 516 (claimed); Cruise Critic 4.4 from 97; its own reviews page still says 5 from 251 | Trustpilot · B; Cruise Critic · B |
| Awards | World's Leading Specialist Cruise Line 2022, confirmed at World Travel Awards; others listed on its awards page | World Travel Awards · B; Awards · A |
| Memberships | IAATO and AECO (linked from its protection page) and USTOA | Protection promise · A |
| Marketing lead | No marketing lead named on the pages read | Company information · A |
Quark Expeditions belongs to the Travelopia group, owned by the investment firm KKR, and has been led since December 2024 by president Sam Seward.
Seward ran Travelopia's adventure brands, including Exodus Adventure Travels, for seven years before taking over from Andrew White, who had been president since 2014. The group link matters to UK buyers: their Quark contract is with Exodus Travels Ltd, not with a Quark company, under the UK booking terms.
Quark is a polar specialist and says so: "Polar Is All We Do". Its fleet for 2026-27 is Ultramarine, Ocean Explorer and, from November 2026, World Voyager, chartered from Atlas Ocean Voyages for three Antarctic seasons after World Explorer's final season in 2025-26. Its company information page still counts four ships. How its voyages compare with other lines is in the expedition cruise operator index.
Quark Expeditions voyages read for this record cost from USD 11,011 per person for 11 days in Svalbard to USD 38,721 for 23 days to the Falklands, South Georgia and across the Antarctic Circle. All prices were read on 25 September 2026 on Quark's own voyage pages; several are reduced fares with the original shown beside them.
| Voyage | Region | Days | From, per person |
|---|---|---|---|
| Svalbard in Summer | Svalbard, June and July 2027 | 11 | USD 11,011 |
| Essential Patagonia | Chile and Argentina, March and April | 15 | USD 12,651, was 15,490 |
| Iceland Circumnavigation | Iceland, July and August 2027 | 12 | USD 14,809, was 17,422 |
| A Rare Exploration of the Weddell Sea | Antarctica, December 2027 | 12 | USD 15,976, was 18,795 |
| Antarctic Express: Fly the Drake | Antarctica, December 2026 to February 2029 | 8 | USD 17,591 |
| Canadian Arctic: Wildlife, Helicopters and the Northwest Passage | Canada, August and September 2028 | 20 | USD 17,751, was 21,490 |
| Northwest Passage: The Legendary Arctic Sea Route | Canadian Arctic, 16 and 30 August 2027 | 17 | USD 23,071 |
| Penguins of the Far South | Falklands, South Georgia, Antarctica, October 2026 to February 2029 | 20 | USD 24,306 in a Studio Single cabin, was 28,595 |
| Emperor Penguin Quest | Snow Hill Island, November 2026 to 2028 | 14 | USD 29,031 |
| Snow Hill to the Peninsula | Antarctica, October and November 2028 | 18 | USD 30,171 in an Explorer Suite, was 33,370 |
| Epic Antarctica: Crossing the Circle | Falklands, South Georgia, Antarctica | 23 | USD 38,721 |
Fares include the parka, Zodiac landings, meals and, on many voyages, a hotel night and charter flights to the ship; Emperor Penguin Quest includes two helicopter flights. International flights and the medical insurance Quark requires, at least USD 50,000 per traveller, are extra. One page, South Greenland Adventure, showed a fare of USD 0.00 on the read date, which the rubric treats as no price. For the case for flying over the Drake Passage, see Antarctica fly-cruise vs Drake crossing, where Quark ranks first.
Quark Expeditions takes a 25% deposit when you book more than 150 days before departure and wants the balance 150 days out; after the first 15 days, cancelling costs at least 25% of the total.
| When you cancel (US terms) | What you pay |
|---|---|
| Within 15 days of confirmation, booked over 180 days out | Nothing, apart from non-refundable items |
| From day 16 after confirmation to 120 days before | 25% of the total booking |
| 119 to 90 days before | 75% |
| 89 days or fewer, or after the voyage starts | 100% |
The US booking terms apply to bookings from 24 June 2026. UK buyers are on different terms, from 17 March 2025, with Exodus Travels Ltd: a 25% deposit of at least £1,000, the balance 120 days out, a flat £1,000 fee to 180 days, loss of the deposit to 120 days, then 50%, 75% and 100% from 59 days. USTOA's directory lists Quark as a member, and its protection page says USD 1 million is posted for the USTOA Travelers Assistance Program. The UK contract carries ATOL 2582 and ABTA Y0751 and falls under the Package Travel Regulations 2018. How deposits and cancellation compare across expedition lines is in the Antarctica operator index.
Quark Expeditions publishes a named directory of its expedition staff and states a ratio of six guests to each guide, with the team trained through its own Quark Academy.
Jonathan Shackleton, a Fellow of the Royal Geographical Society, has accompanied 30 groups to the Antarctic in the past 15 years as historian, guide and Zodiac driver; Robert Headland, a Senior Associate at the Scott Polar Research Institute in Cambridge, holds the Polar Medal. The team page says staff follow AECO and IAATO rules ashore. What a landing day involves is in what to expect on an expedition cruise.
Quark publishes no number that answers around the clock every day: advisors work 24 hours on weekdays and until 4pm Eastern on Saturdays, and in-voyage emergency contacts arrive with the final documents.
On board, the FAQs promise a ship doctor and basic medical facilities, and warn that "adequate medical facility could be up to 72 hours (or more) away, dependent on weather conditions", which is why Quark requires medical insurance of at least USD 50,000 per traveller. Choosing that cover is covered in our guide to personal security for high-net-worth travellers.
Quark Expeditions holds 4.9 out of 5 on Trustpilot from 516 reviews and 4.4 on Cruise Critic from 97, enough for full marks on reviews.
Its Trustpilot profile is claimed and the newest review was days old at the read. Quark's own reviews page still quotes "5/5 from 251 reviews", an older snapshot. World Travel Awards confirms its 2022 win as World's Leading Specialist Cruise Line; the other awards on its list were not checked at source. The guide to review platforms explains why cruise reviews collect on Cruise Critic.
Quark Expeditions suits travellers who want a polar specialist with published fares, named guides, helicopter and emperor penguin voyages, and USTOA or ATOL cover depending on where they book.
It suits less well a traveller who wants warm-water expeditions, which Quark does not sell, or a solo traveller counting on a free single cabin: its solo policy pairs guests and waives the supplement only when no match is found, and it scores 25 on our solo cruise index. Buyers deciding between Antarctica and the Arctic can start with the best Arctic expedition cruise lines.
Most Quark fares include the charter flight to the ship but not the international flight, so the traveller still chooses how to pay, how to reach the gateway city, where to stay and what to claim if a flight fails.
| Decision | What matters for a Quark voyage | Where we cover it |
|---|---|---|
| Paying the deposit | A 25% deposit on the USD 15,976 Weddell Sea fare for December 2027 is about USD 3,990; the card used decides the purchase and travel cover that comes with it. | Best luxury travel credit cards; Amex Platinum vs Chase Sapphire Reserve |
| Reaching the gateway | Antarctic voyages start from Buenos Aires, Ushuaia or Punta Arenas and Arctic ones from Helsinki or Reykjavik; the long-haul seat is the traveller's choice. | Best business class airlines; best first class airlines |
| Airport time | Long connections through Buenos Aires or Helsinki are where a lounge pays for itself. | Credit cards with airport lounge access |
| A missed charter | A delayed flight from a UK or EU airport can carry fixed compensation of up to £520 or €600, but the charter to the ship will not wait. | AirHelp vs ClaimCompass vs Skycop vs Flightright |
| Nights either side | Pre-voyage nights in Buenos Aires or Reykjavik are often in chain hotels where status brings breakfast and late checkout. | Hilton Diamond vs Marriott Titanium vs Hyatt Globalist |
| Choosing the season | Emperor penguins mean October and November at Snow Hill; Svalbard wildlife means June and July. | Best wildlife travel destinations; Antarctica expedition guide |
Quark Expeditions appears on eight Uncompromised Travel pages and holds a ranked position on six of them.
| Page | Position | Note |
|---|---|---|
| Antarctica fly-cruise vs Drake crossing | No. 1, 88/100 | Twenty-four points clear of the field |
| Antarctica expedition operator index | No. 2, 79/100 | Deepest price disclosure in that index |
| Best Arctic expedition cruise lines | No. 3, 70/100 | Svalbard, Greenland and the Canadian Arctic |
| Lindblad vs Silversea vs Seabourn vs Scenic Eclipse | No. 5, 82/100 | Seven expedition lines compared |
| Expedition cruise operator index | No. 6, 75/100 | The only polar-only line in that index |
| Best cruise lines for solo travellers | No. 15, 25/100 | Pairs solos; no standing single waiver |
| Antarctica luxury cruise planning guide | Named | Among the fly-cruise operators |
| Expedition destinations beyond Antarctica | Named | A Svalbard operator |
The closest alternatives are Lindblad Expeditions for named naturalists and warm-water voyages too, Aurora Expeditions for smaller polar ships, HX for lower Antarctic fares and Atlas Ocean Voyages for yacht-style ships.
| Company | Record score | How it differs |
|---|---|---|
| Lindblad Expeditions | 84 | Polar and warm-water voyages; USTOA member since 1992 |
| HX | 59 | Larger ships, Antarctic fares from USD 8,830 with flights |
| Atlas Ocean Voyages | 56 | Yacht-style ships; no protection scheme published |
| Aurora Expeditions | 58 | 130 guests on polar voyages; Australian trust account |
Five things a buyer would want could not be found or verified for Quark Expeditions. Supplying a verifiable source closes a gap; it changes the evidence, never the rubric.
| Missing | Where we looked |
|---|---|
| A number that answers 24 hours every day | Contact page, FAQs |
| Offices or staff in Ushuaia, Punta Arenas or Longyearbyen | Contact page, company information |
| US seller of travel numbers | US booking terms, expedition contract |
| The Toronto office that business directories list | Company information, contact page |
| A marketing lead | Company information, press releases |
Quark changed its president, chartered a new ship for Antarctica and rewrote its booking terms between December 2024 and June 2026.
| When | What happened | Source |
|---|---|---|
| 17 December 2024 | Sam Seward named president, succeeding Andrew White | Cruise Industry News |
| 13 February 2025 | Charters World Voyager from Atlas Ocean Voyages for three Antarctic seasons from November 2026, replacing World Explorer | Jetsetter Guide |
| 17 March 2025 | UK booking terms with Exodus Travels Ltd apply to new bookings | UK booking terms |
| 24 June 2026 | New US booking terms and expedition contract take effect | Booking terms |
Quark Expeditions is part of the Travelopia group, which is owned by the investment firm KKR. Sam Seward has been president since he was named in December 2024 to succeed Andrew White.
Quark Expeditions scores 84/100 on this site's company record rubric. It publishes fares, inclusions and a cancellation scale, names its expedition staff, holds 4.9 on Trustpilot from 516 reviews and is a USTOA member. It publishes no number that answers 24 hours every day.
Voyages read for this record cost from USD 11,011 per person for 11 days in Svalbard and USD 17,591 for the eight-day Antarctic Express fly-cruise, up to USD 38,721 for 23 days to the Falklands, South Georgia and across the Antarctic Circle.
Under the US terms, cancelling within 15 days of confirmation is free if you booked more than 180 days out. After that it costs 25% of the total up to 120 days before departure, 75% from 119 to 90 days and 100% from 89 days.
Quark takes a 25% deposit if you book 151 days or more before departure, with the balance due 150 days before. UK bookings take 25% with a minimum of £1,000 and the balance 120 days before.
Yes. USTOA lists Quark as a member, with USD 1 million posted for its Travelers Assistance Program. UK bookings are contracted by Exodus Travels Ltd under ATOL 2582 and ABTA Y0751.
Quark's UK booking terms name Exodus Travels Ltd, a sister company in the Travelopia group, as the company you contract with. Your ATOL and ABTA protection comes from Exodus Travels.
Yes. Quark says each ship has a doctor and basic medical facilities, and warns that an adequate hospital could be 72 hours or more away, which is why it requires medical insurance of at least USD 50,000 per traveller.
For 2026-27 Quark sails Ultramarine, with 199 guests, Ocean Explorer, with 138, and World Voyager, with 168, which it charters from Atlas Ocean Voyages from November 2026.
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Richard J. · Uncompromised Travel · written from Valencia · first published 25 September 2026 · facts verified 25 September 2026
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