Which jet card programs refund unused funds?
By Richard Jasinski·Updated 11 November 2026
These 12 private jet companies sell a jet card or membership and say whether unused funds are refunded on their own websites, read 10 November 2026. Each card gives what the company says about it, with the aircraft, place, hours, fee or price where it names one, then what it sells, why to choose it, what to ask for and the limits it publishes.
Which jet card programs refund unused funds?
12 private jet companies in the Uncompromised Travel table say on their own websites that they sell a jet card or membership and say whether unused funds are refunded; Paramount Business Jets, Hera Flight and Tradewind Aviation have the most Google reviews under their own name.
Elevate Jet
- Best for
- Instant app booking, Part 135 carrier
- Unused funds
- Says eligible non-peak jet card flights can be cancelled without penalty more than 72 hours before departure (more than 120 hours on peak days). That the initial deposit is non-refundable. Membership trips cancelled more than 7 days ahead have no deductions.
- What it sells
- Is an FAA-certificated Part 135 air carrier that also brokers charter through its app. Sells the Azurite Jet Card, a deposit-based membership and empty legs, from a head office in Miami Beach, Florida.
- Why choose them
- Says it holds FAA Air Carrier Certificate B8MA127H and operates as a Part 135 carrier.
- Not the fit if
- you want a refundable one-way flight: all one-way bookings are fully Non-Refundable.
FlairFly
- Best for
- Italian broker with jet cards and helicopters
- Unused funds
- States that Jet Card credit is not refundable in cash. If entirely unused it may be transferred to a new card, subject to approval by Total Fly.
- What it sells
- Independent aviation broker (an 'Aviation Boutique') that is not an aircraft operator, selling private jets, helicopter transfers, group charters, prepaid Jet Cards, empty legs, cargo and air ambulance. Its owner, Epyx SpA, is headquartered in Pavia, Italy.
- Why choose them
- Lists 873 empty legs worldwide, with Telegram alerts for matching routes.
- Ask for
- Ask for a prepaid Jet Card (Private, Premium or Elite), which is prepaid by value and not by hours.
- Not the fit if
- you want a cash refund of unused card credit: it says available Jet Card credit is not refundable in cash.
- Enquiry
- flairfly.com
Fly Alliance
- Best for
- Four-hour charter and a no-blackout jet card
- Unused funds
- Jet card carries a money-back satisfaction guarantee: if you are not pleased with the service, it refunds the unused balance in full.
- What it sells
- Flies charter and sells a jet card, with a head office in Orlando, Florida. It holds an FAA Part 135 certificate and manages aircraft from midsize through ultra long range.
- Why choose them
- Holds FAA Part 135 Air Carrier Certificate 3GJA878N and, for its European operation, San Marino AOC SM048. Google: 4.1 out of 5 from 17 reviews; Trustpilot: 3.9 out of 5 from 17 reviews, newest 22 September 2026. Read 10 November 2026.
- Ask for
- Ask for its jet card: guaranteed availability on eight hours' notice, with no blackout dates and no peak-day surcharge.
- Not the fit if
- you want a fully fixed jet card price: Federal Excise Tax is additional and any de-icing, international handling or customs charges are billed at cost.
FXAIR
- Best for
- Broker with Aviator and Aviator+ memberships
- Unused funds
- The Aviator membership deposit is described as fully refundable and never expires, while the Aviator+ deposit is non-refundable. No refund fee or timing is published.
- What it sells
- Is an air charter broker under DOT regulations that does not operate aircraft and also sells Aviator and Aviator+ memberships giving access to FXSelect aircraft operated by Flexjet. It describes itself as a Flexjet company, with a US entity, Sentient Jet Charter, LLC and a UK entity, PrivateFly Ltd.
- Why choose them
- Says its safety team approves each operator, pilot and aircraft individually, guided by an in-house advisory board of former FAA and NTSB officials. Google: 5.0 out of 5 from 2 reviews. Read 10 November 2026.
- Enquiry
- fxair.com/en-gb/contact
Hera Flight
- Best for
- Florida charter and 10-hour jet cards
- Unused funds
- Its 10-hour Jet Card says unused hours are non-refundable after the 150-day expiration period. All 10 hours must be used within that 150-day period.
- What it sells
- Sells on-demand charter and a 10-hour and 25-hour jet card, alongside aircraft management, sales and maintenance, from Clearwater and West Palm Beach, Florida. It says the card gives access to its own fleet and over 1,250 safety-vetted partner aircraft.
- Why choose them
- Says its fleet grew to 25 aircraft in a May 2026 announcement. Google: 4.1 out of 5 from 27 reviews. Read 10 November 2026.
- Ask for
- Ask about the 10-hour Jet Card, which it says has fixed hourly rates with no fuel surcharges, interchange fees or overnight charges.
- Not the fit if
- you need a card flight at short notice: jet card requests need a minimum of 72 hours, up to 96 hours on peak travel dates.
- Enquiry
- heraflight.com/charter
JetNine
- Best for
- Locked quotes and a stated vetting floor
- Unused funds
- The card deposit is refundable at any time with 30 days' notice, minus an admin fee. Balances roll forward indefinitely. Refunds are paid within ten business days.
- What it sells
- Is an air charter broker registered with the US DOT under 14 CFR Part 295, based in Los Angeles. Sells on-demand charter, the JetNine Card, Reserve membership and an empty-leg board, on aircraft flown by independent Part 135 operators.
- Why choose them
- Sets a written safety floor of ARG/US Gold Plus or Wyvern Wingman for every operator.
- Ask for
- Ask for the written quote, which it says locks at acceptance and for the empty-leg watchlist with text alerts.
- Not the fit if
- you may cancel late: inside 6 hours the full charter cost is retained and empty legs and discounted flights have stricter terms.
- Enquiry
- jetnine.com/contact
Magellan Jets
- Best for
- Broker selling jet cards and fractional shares
- Unused funds
- Says its Jet Cards are refundable at any time, that funds never expire and that funds are never commingled.
- What it sells
- Asset-light broker, not an operator, selling Jet Cards, on-demand charter, fractional ownership, an Explorer membership, empty legs and aircraft sales and management. Headquartered in Quincy, Massachusetts.
- Why choose them
- Says it has flown Private Clients to more than 100 countries since 2008. Google: 4.4 out of 5 from 7 reviews. Read 10 November 2026.
- Ask for
- Ask for a Category or Premium Jet Card, which starts at a 25-hour minimum and is customisable in 25-hour increments.
- Not the fit if
- you book often on Advanced Booking Days: its Category Jet Card needs 120 hours (5 days) notice on those days, with 40 such days in 2026.
Paramount Business Jets
- Best for
- Broker with a refundable jet card
- Unused funds
- Jet Card deposit is described as fully refundable with no cancellation fees, no expiry and no annual minimum. Refund timing is not stated.
- What it sells
- Charter broker headquartered in Ashburn, Virginia, that owns no aircraft and books from its approved operator network and also sells a Paramount Jet Card and arranges empty legs, helicopter and group charter.
- Why choose them
- Says it holds ARGUS Certified Broker and Wyvern Wingman Broker status. Google: 5.0 out of 5 from 56 reviews; Trustpilot: 5.0 out of 5 from 364 reviews, newest 8 November 2026. Read 10 November 2026.
- Ask for
- Ask for the Paramount Jet Card, which it describes as a fully refundable deposit with no expiry, or for an advisor quote.
- Not the fit if
- you want to cancel a last-minute charter freely: it says most operators require a 100% cancellation fee once the contract is signed.
Ravello Jets
- Best for
- Priced empty legs, escrowed jet card funds
- Unused funds
- For the Ravello One Jet Card, says undrawn funds remain your legal property and any unflown balance is returned on request under your programme terms.
- What it sells
- Is an air charter broker under 14 CFR Part 295 and says it does not own aircraft. Sells on-demand charter, empty legs and the Ravello One Jet Card. Focus on North America, with no office address published.
- Why choose them
- Says every operating carrier must clear a five-point verification and that a team member with a commercial pilot certificate reviews every flight.
- Ask for
- Ask for the broker fee and carrier charge breakdown, which it says it discloses on request and for the operator name and tail number.
- Not the fit if
- you need a binding price at first quote: quotes are not binding until written booking confirmation and empty legs are non-refundable once paid.
Tradewind Aviation
- Best for
- PC-12 seats and charter to Caribbean islands
- Unused funds
- The Goodspeed agreement may be terminated for a 10% fee on remaining funds, with any leftover balance refunded within 60 days. At the end of the one-year term you can renew and roll remaining credit into a new card.
- What it sells
- Part 135 operator of its own fleet of 35+ Pilatus PC-12s, headquartered in Oxford, Connecticut, selling scheduled single seats, private charter, the Goodspeed Card and ticket books and arranging other operators' jets for trips beyond the PC-12.
- Why choose them
- Says it operates a fleet of 35+ Pilatus PC-12s. Google: 4.4 out of 5 from 21 reviews. Read 10 November 2026.
- Ask for
- Ask for a single seat on its scheduled flights, a Goodspeed Card, or a ticket book starting at 10 tickets.
- Not the fit if
- you may cancel late: a Goodspeed flight cancelled within 24 hours is charged at 100%.
- Enquiry
- flytradewind.com/contact-us
Velocity Jets
- Best for
- Always-refundable 25-hour jet card
- Unused funds
- Unflown jet card hours are always refundable if you stop flying, not converted to a credit or forfeited at an anniversary date.
- What it sells
- Boutique air charter broker that holds no air carrier operating certificate, selling a 25-hour pre-paid jet card and worldwide on-demand charter. Founded in 2005 and based in Boca Raton, Florida.
- Why choose them
- Says unflown jet card hours are always refundable and not converted to a credit or forfeited at an anniversary date.
- Ask for
- Ask for the 25-hour Velocity Jet Card, where 24 hours notice guarantees your rate and an aircraft.
- Not the fit if
- you want prices online: it says its site does not publish prices, rates or quotations and that they come from a person.
XO
- Best for
- Instant booking, SLATE seats and refundable memberships
- Unused funds
- Says all deposits and unutilised funds are fully refundable within a 60-day period. No refund fee is stated.
- What it sells
- Part 295 charter broker and marketplace that is part of Vista, selling whole-aircraft charter, deposit-based memberships, crowdfunded and shared seats, empty legs and SLATE shuttle seats; it does not own or operate aircraft.
- Why choose them
- Says its partner fleet of more than 2,000 aircraft is covered by a recurring safety audit process for all third-party operators.
- Ask for
- Ask for the XO app to book instantly, SLATE by-the-seat shuttle flights, or an XO Membership with a refundable deposit.
- Not the fit if
- you want to pay by PayPal or cryptocurrency: it says it accepts only wire, ACH or credit card.
- Enquiry
- flyxo.com/contact
Who to contact first
Start with the 7 companies on this page that show prices online and publish their cancellation terms, then add any other card that fits your route and dates.
What to ask each one to set out in writing:
- The total price in writing, line by line: the aircraft, fuel, crew, landing and handling fees, taxes (VAT or US Federal Excise Tax), de-icing and catering. Then which of these can change after you book.
- The operator's name, the aircraft's tail number, its operating certificate and any safety audit the operator holds (ARGUS, Wyvern or IS-BAO).
- How your money is held before the flight, the deposit and when the balance is due.
- The cancellation terms and what happens if the aircraft goes unserviceable or an empty leg is cancelled.
Jet card refunds: the questions people ask
What should I ask a private jet company before booking?
The total price line by line and what can change it; the operator's name, the aircraft's tail number and its operating certificate; any safety audit it holds; how your money is held; the deposit and the cancellation terms.
Can I book with these companies directly?
Yes. Each card links the company's own website or enquiry page; ask for a written quote that lists what the price includes and the cancellation terms.
Do these companies all sell the same thing?
No. Some arrange charter on other operators' aircraft, some fly their own fleet, some sell jet cards, memberships, fractional shares, empty legs or single seats. Each card says what the company sells, so compare the cards before you ask for quotes.
Who actually flies the aircraft when I book through a broker?
An operator that holds its own operating certificate (FAA Part 135 in the United States, an air operator certificate in Europe and the UK). Ask the company for the operator's name and certificate before you pay.
Which of these have the most Google reviews?
Paramount Business Jets, Hera Flight and Tradewind Aviation, in that order. A count says how many people reviewed a company, not whether it fits your trip; each card gives the rating and count, read 10 November 2026.
Which of these publish their cancellation terms?
8 of the 12: Elevate Jet, FXAIR, Hera Flight, JetNine, Magellan Jets, Paramount Business Jets, Ravello Jets and Tradewind Aviation. Ask each for the full terms in writing before you pay a deposit.
Which of these publish their licences or memberships?
11 of the 12: Elevate Jet, FlairFly, Fly Alliance, FXAIR, JetNine, Magellan Jets, Paramount Business Jets, Ravello Jets, Tradewind Aviation, Velocity Jets and XO. Check each with the issuer before you book.
Where can I check these facts myself?
Each card links the pages of the company's own website its lines were read from, with the date they were read.
How were these companies chosen?
Each one is in the Uncompromised Travel private jet charter table, built from the private jet companies ChatGPT names most often. On its own website it sells a jet card or membership and says whether unused funds are refunded. A company is on the page because its published facts fit the question, never because it paid.
Is any company on this page paying to be here?
No. No company on this page is a partner of Uncompromised Travel; none paid to be on it.
Read next
Companies are added at each update. Want to be the company this page features?
Built to answer the question in the main heading. What is shown: what each company published on its own website, read on 10 November 2026, with links to the pages read, with its Google and Trustpilot figures where the listing carries the company's own name, from the Uncompromised Travel private jet charter table. Cards are in alphabetical order. No company on this page is a partner of Uncompromised Travel. How this site earns · How we work.